Delivery
Pickup
Outdoor
The best restaurants serving Seafood food in Stone Dartford South East
4 Restaurants on GastroRanking
Delivery
Pickup
Outdoor

275 Opinions in 2 websites

945 Opinions in 2 websites
I was a customer this evening in Bluewater. Unfortunately I witnessed a very strange scene between a lady worker with brown colour shirt and a delivery driver. The guy waited couple of minutes and realised every worker was busy closing down , swiping the floor and not acknowledged him. He kindly asked if his order has drinks as well and the brown colour shirt lady got very rude and agresive towards him . She shouted that she is the manager and he will never come in her store ever again. The guy tried to calm her down, explaining that he didn't do nothing wrong just wanted to know if he can take the food for his customer and wanted to make sure there was no drinks to it, but she continued talking on top of him . In the end the guy took the bag of food and let very upset and disappointed telling her that he will escalate this mater to her managers. Very weird and rude approach from the lady worker. This should not be happening at all especially in front of us customers. Terrible experience, hope this won't happen again and management will take action against workers with bad temper

310 Opinions in 1 websites
Patricia in Nando’s bluewater had such amazing customer service skills she sat me and my 1 year old down and because I was by myself as soon as I went up to ordered I ordered a refillable drink and she immediately told me if I needed any help to fill it up let her know and she’ll be happy to fill it up, I didn’t want to bother her so started getting up to do it immediately she told me she’d do it! Amazing and adaptable customer service! Definitely made my nerves of coming out with my one year old be put at ease! Thank you Patricia