The best restaurants serving Pizza pasta food in Alexandra Ipswich East of England

This will be our last visit to a Prezzo. We have always had a variable experience at this chain and tonight's was a very unpleasant visit. The service was awful: 30 minutes before a drink arrived; (yes, I know, we should have walked out). No apologies or explanations. The manager was serving the busy room on his own and had to enlist the bar guy to help. Most of the customers were frustrated; food and drink just wasn't coming anytime soon. Tip to Prezzo Management: In my house the first thing you do after welcoming a guest is to offer them a drink. Your chain should follow that principle or you could be regarded as being very rude and unthinking hosts. The first course eventually arrived; it was the correct order and the plates were warm. After that it everything went south. Four small fried balls containing an unpleasant gloop sitting on some sort of sauce arrived; these apparently were the 'Arancini'. Apart from being vastly overpriced at £8.95 they just didn't have the right to call themselves arancini. Forensic inspection revealed zero risotto rice and 99% green mush. The other starter which went by the name on the menu as 'Calamari' and also priced at £8.95 is certainly one to avoid if you like calamari. Eight or nine small sections of a squid ring were deep fried to a very dark brown; tasteless, chewy and nothing like the calamari one should expect in an Italian Restaurant, even in Ipswich. By now we were extremely hungry and looked forward to our main courses with some trepidation. My partner's Chicken and Mushroom Rigatoni and my Spaghetti Bolognese arrived in good time; unfortunately I had ordered Rigatoni Arrabiata so back to the kitchen to try again. Anyway, fair to say that the Chicken Rigatoni was actually quite good; cream,tasty and a decent helping. Regrettably, we cannot say the same fo the Arrabiata. You should expect it to be full of rich tomato, garlic and chilli flavours. Well, the chilli certainly came through, not so much the garlic or the tomato, the latter being a very thin, reddish liquid without seasoning. Don't order this one unless you suffer from ageusia. Well short of being replete, we asked for the bill and the nice young man who presented it asked if we had enjoyed the meal. It was extremely average we said and he, taking this as a compliment, passed us the card machine. We noticed that he had cancelled the option for leaving a gratuity.

Nice friendly guys in here and good food

Best kebab in town best food everything was perfect

Ordered some pizza and sides nearly an hour before they closed, they accepted the order and said it was being prepared, then closed and never delivered it, didn’t even let me know they weren’t just never showed up.

Absolutely appalled. First time ordering, saw a few bad reviews but thought to give them a try as my opinion may have been different. Well nearly 2 hours for the delivery to come. Portion sizes very small (ordered a supposed LARGE kebab, chips etc. Wrong pizza sent so I called and told them, to be told they didn't have the bread to make a calzone..? Fair enough but sending an alternative - could have called me and explained the situation then it wouldn't have been an issue. Chicken shish - bland @ full of gristle Chicken doner - just a big no! Large chips-haha or not so large! Everything lute warm upon delivery! Customer service - 👎 I was explaining the issues and he just kept trying to end the call by telling me to have a nice evening! Did offer to send me chips tho 😂 no thank you. First and last time ild order from here. Have a nice evening!

We called Istanbul Grill late on Saturday evening and even though they had to deliver all the way to Melton at almost midnight they were more than accommodating! Food was lovely fresh and hot despite the long journey. And a really good price too! Looking forward to ordering again Thanks so much