Prezzo Ipswich in Ipswich

The food was ok, I had chicken burger and fries, surprised fries didn’t come with and was asked if wanted a side of fries Service was slow asking for our order Nice atmosphere and setting 2 for 1 cocktails nice touch

The young lady who looked after us (Maud )was so helpful and so polite , she made our experience so lovely.

Maud at Ipswich Buttermarket Prezzo was lovely!! Great service and really helped out with our coupon working at the end of the meal!

Brilliant service lovely and friendly staff and delicious food

Absolutely wonderful attentive service. Lovely atmosphere and great food. Will definitely be back again.

A lovely place to eat! Service was so quick and we didn’t have to wait around for our food. Thank you to our server Maud and the male server who originally seated us

We visited Prezzo for my son’s birthday and I cannot fault the staff for how welcoming they were. Chris was fantastic with the children. The food came so quickly, we were shocked! It was all delicious! Thanks so much!

We had a fabulous meal , served by Maud. The food was perfect, my daughter stated it was the best pizza she had ever eaten ! Staff were friendly , attentive , and did everything to make our time great. Thank you x

Amazing service. Server was friendly Management are top notch. Delicious meal

Outstanding service. The manager who greeted us was friendly and really accommodating of the fact we had a pushchair and a mobility scooter with us today and our server Chris was so lovely; a real asset to the restaurant. The food as always was faultless.

Came for authentic Italian food and by Jove authentic Italian food is what I got!!! Liam was a stupendous server 10/10 will be coming again

I hadn’t booked, walked past and decided to go in. They found us a lovely table and made us feel very welcome. Service was excellent and friendly, especially Erin. Food tasty and hot. Couldn’t ask for more ☺️

Lovely restaurant with kind and friendly staff. Thank you to Chris who was very helpful

Fab service. Fast and efficient. We were served by Charlie. Food came super quick.

It was very noisy but the waiter was very nice and polite the food has gone down in quality for example the garlic bread was dry and chewy the spaghetti bolognaise was small but it was quite expensive very disappointed

Service was great food was amazing , Chris was a great fella (waiter)

Cannot fault, food, service and friendliness. Always take my grandchildren as they always enjoy their meal.

The Calbrese Calzone fillings have been changed to be more like mince rather than pieces of chicken so not good. We also had king prawns spaghetti which usually has around 8 prawns we received approx 4-5. The new triple doughuts with nutella were a disaster, we received 5 doughnuts which were no bigger than a 10 pence piece and were hard. We fed this back to our waitress as very disappointed and would not order again. The new menu is not impressive, very disappointed from previously regular customers.

Lovely family meal with great service from Chris.

Several Chris was very friendly and helpful

Great service from our waitress Mauv, food came out timely and she made sure our drinks were always topped up

Excellent service from Chris, very friendly and helpful, makes for a great atmosphere when there is friendly happy staff! Food was good too!

Tom who served us was great, brilliant service. Thank you.

I booked a table for 4 , walking to the restaurant the other couple said they had a deal voucher however it was different to my offer deal I had. On arrival I said the the greeter who was the mid manager I think , I’ve booked as a 4 however have 2 different offers , could you split the order or sit us on 2 tables next to each other. He said no , if you have booked as a 4 then you can use only 1 offer . I said well could I have 2 tables next to each other please , he said yes you can have 2 tables but sat us at different ends of the restaurant. There were plenty of tables we could have sat at next to each other , even the table next to me was available . It’s a shame because the waiter we had was good and the food was nice but unfortunately because of this “I’ll show you , cocky attitude “ Prezzo has lost 4 regular customers.

Good choice of food. Knowledge staff.

Lovely food and excellent customer service by Jodi who went out of her way to help us. Thank-you Jodi for making our day yesterday x

Wonderful food, fast and hot! Was served by Maud, absolutely wonderful service, couldn’t fault a single thing. She was so attentive & kind :) Will 100% be back again soon! 5 stars, 10/10!

Love this place, food and staff are great!

Very slow and poor service. Had starters but waited an hour for main course. Made booking for 8 and asked if special occasion on website (it was my daughter’s birthday so added that) and not even the staff wished her a “Happy Birthday”.

Chris was our server for the evening. He was very friendly and attentive. Absolutely brilliant with our children when they were ordering their ice creams. Always a pleasure visiting the Ipswich prezzo. All staff are amazing and we always have a great experience.

What a lovely visit from start to finish. Tom seated us and straight away welcomed us with a warm smile and was accommodating of our request for our daughter to seat next to us with her friends! Chris then served us, and what a credit he is to your team, from a hospitality background, he is worth his weight in gold - recommending items on the menu, checking in with us, getting us additional drinks and most importantly ensuring our daughter and her friends felt “grown up” and enjoyed their meals: thank you, we will be sure to let everyone know what a fabulous team of staff you have!

Carbonara was bland but service was very good

Chris was a fantastic server, great experience

Always amazing food and service thank you Chris! You were super friendly! Quick service aswell. We will always come back here

Lovely food and great service by Chris. Good atmosphere in the restaurant, would happily re-visit!

Food and drinks were delicious and served quickly and efficiently. Chris our waiter was fab and so attentive, will be coming back :)

Our food was lovely, Chris our waiter was brilliant and ensured we had a good experience, will definitely come back and tops pizza express by miles

Amazing experience and so accommodating

The food was awesome. Chris attended to us and he was amazing! Overall great service. Highly recommend visiting.

We visited after not eating a Prezzos for a few years and we were impressed by the food and service. The menu has expanded and the food was delicious, we had a warm welcome and attentive service from the manager and Maud our waitress and will certainly be returning.

Maud was great! Can’t wait to come back

Our server Maud was amazing and friendly

Popped in for a meal before the theatre, staff were really helpful and ensured we were through on time, the food was fab and we enjoyed being in the restaurant. Thank you Chris and Maud at Ipswich

Had a really nice meal at Prezzo. They often email with some great offers so we took them up on their weekend offer before and trip to the cinema. The food was exceptional (I recommend the Chicken and Mushroom Rigatoni) the staff were efficient, attentive and really nice. Will definitely be back.

Took my elderly mother to Prezzo in Ipswich for her 89th birthday. The waitresses were lovely. The food was great. She had a lovely time. Highly recommend. (Also very easy to park at Buttermarket carpark and take her in lift straight up to restaurant).

Got a meal (Red letter day) experience as a gift. Redeemed at Prezzo. Booking the experience was quite tricky, and I'm IT savvy. This drama was a red letter day issue however, nothing to do with Prezzo. The meal was top drawer, service was friendly, and the atmosphere very comfortable. Will definitely return.

Lovely warm service, great food. Attentive staff, a thoroughly enjoyable experience

Really lovely waiters and great customer service

Special shout out to both tom and liam for being so kind to my wife on her birthday! Big up!

Had a loverly lunch very welcoming by the waiter Liam working alone but made sure everyone was happy and catered for! Definitely will be coming back again!

Very nice restaurant, very friendly staff and lovely food

Great lunch experience at the Buttermark branch in Ipswich.

Maud was very nice and the food was very good 👍 😋

Tasy food, friendle and polite staff,

Food was great staff were helpful and friendly.we had a person that had a gluten problem and the staff were very helpful. Was a bit quiet mid Sunday afternoon so can't really comment on atmosphere. Certainly will go back.

Amazing food, as always! Staff are excellent and the customer service is top notch. The manager Chris was very attentive and couldn't do more for you. Charlie was also a great server and we really enjoyed our interaction with both of them The menu looks new and improved, with a lot of choices available, from pizza to pasta, to other special dishes. The dessert was fantastic too. Great selection to choose from, amazing tasting food and really fast service. Definitely worth a visit!

We had a fantastic time in Prezzo Italian in Ipswich. The food was delicious and our drinks too. The staff at the door greeted and took us to a nice table, and all the staff that came to our table was very polite, helpful, friendly and knowledgeable especially the Waitress Maud and the Manager Chris. We were celebrating our Anniversary and Maud made it extra special looking after our table so well and efficiently. As always Prezzo Italian it’s a fantastic place to dine and we will recommend it again to family and friends.

The food was delicious and they had great deals going on. I had the arrabiata with Burrata, they are perfect portions size wise. We had a lovely waitress (Maud), she was very attentive and made sure we were taken care of. Great experience, I will be coming back here!

The service we received was amazing, wait staff were friendly and knowledgeable. Unfortunately a few dishes didn't live up to our expectations

First time visit to Prezzo Ipswich. We had a nice meal with good service. Very wheelchair accessible.

As always at Prezzo Ipswich, you’re greeted with a warm welcome and a quick service. Our waitress Maud was lovely and attentive, food today was delicious, we love dining at Prezzo and will back soon, Julie and Darren

Had a great experience at Prezzo Ipswich! The service was quick and efficient, and the staff were really friendly and welcoming. Food came out promptly and tasted great. The atmosphere was relaxed and pleasant. Definitely a nice spot for a casual meal—will be coming back!

Over an hour for food. They said they were short staffed. We would not have gone if we knew they were short staffed. I apologised that they were short staffed but asked if we could eat as we were really hungry. It was my son’s 16th birthday meal treat too.

We arrived with a party of 12 to your branch in Ipswich having not booked. We were greated with a smile and seated immediately. Menu's were brought straight to us by an extremely friendly and helpful waiter who took our drinks orders which arrived in less than 10 minutes. There was only one chef working and we were advised that there may be a wait for our food. However, we all received our food within less than half an hour, all at the same time and hot. The quality of the food was superb, and the service was outstanding. The waiters and manager were very attentive during our meal and went out of their way to accommodate us, and they were amazing with my 5 year old nephew to. The atmosphere was fantastic and the experience was very pleasurable. Thank you so much for the outstanding service. What a great place to eat 😋

Fabulous service from start to finish especially Maud who looked after us exceptionally well.

Staff we accommodating of our requests and the food was delicious.

Would have been 5 stars but food was delayed, but Maud the waitress kept us informed , very polite and attentive.

12 of us turned up at midday with no reservation. There was only 1 chef. Food was awesome and quick. Staff were great. Fantastic. Definitely go back

Liam was an amazing server and was really helpful.

Everything was lovely. Chris, our waitress really took care of us. We had lovely time with great food and atmosphere. Thank you x

Delicious food and conveniently located. Service was slow and could be improved.

Really enjoyed our visit yesterday. Good staff

The pizzas were very late in coming and tasted okay, not great, but the service was excellent. The team were understanding that we were 15min late for our table and we got free drinks to compensate for our food taking about 45 minutes to come out (after other tables that ordered after us).

Great service and great value. We will be back

My pizza was a bit cold after sitting for approx 5 minutes before being brought to the table but was still slightly warm and a lovely flavour. Everything else was great!

I visit prezzos in Ipswich quite a bit when I go to the theatre, the food has always been good and the staff are brilliant, helpful and always making sure you are happy with your eating experience, also the sitting area in the restaurant is well thought out, one of the best prezzos I have eating in would definitely recommend!

Had the chicken milanase. Arrived looking burnt and Couldn't cut through it and it was extremely dry.. Sent it back but the second one also arrived singed but tasted slightly better. Server agreed and said I wouldn't be charged for meal but don't think I will be back. One bad experience puts me off.

Had crab ravioli which was ok but fairly flavourless, as were 3 other dishes in our party. Service was acceptable but a waiter from another section had to get our waiter on 3 occasions as they were just standing by the bar, and our meals were nearly done by the time any sauces arrived. All in all, it's Prezzo so... 🤷🏻

Happy day's we eat there quiet a lot lovely

The booking was for 9 (6 children and 3 adults). It was a really smooth booking system and the initial service and care to the table was quick and very friendly. Food came to the table for kids starters and mains very promptly and a waiting staff checked drinks 3 times during the meal. We did have to wait a while for our plates to be cleared and for staff to acknowledge the order for desserts (not ideal when you are entertaining kids) and we had to wait a long time for the bill and to pay. We asked 2 staff to help with this but the restaurant looked like they could have benefited from another staff member on shift. A good experience overall and we will be returning as it was good value for 9 people.

I love coming to this Prezzo restaurant. One staff member that stands out by a mile is Liam. He always greets us with a smile and remembers us (we come a lot!) He informs us of any deals available, explains dietary requirements in detail and ensures we are satisfied throughout every visit. It’s a shame not all staff members here are this way. On the other hand , every time we visit we do see one particular staff member who really appears as if she doesn’t want to be there, and whilst making food, makes remarks to other staff members and gives blank stares to customers. We give liam a 5 star rating everytime!! Thanks for making every visit special! Thanks, Beth and Sophia x

Got served by maud , she was very lovely and attentive to anything we asked for , also knew the menu very well when asking for recommendations . All round very good service and food was very lovely

Came when it was not very busy, had a delicious lunch with my mum who had the Prezzo sharing board as a meal and I had the salmon and king prawn rigatoni, with a lemon drop martini that went very nice with the pasta. Everything was lovely, great service and I can't recommend it enough. (My drink was not very cold though for some reason I'm sorry to be picky I just would have liked it chilled but it doesn't matter it was still nice)

Very disappointed. My carbonara was not at all flavoursome and they seem to have started to use quick cook, square like spaghetti. It was watery and tasteless. Presentation of the food was nice but the taste, was very poor. Not the usual carbonara al forno that we used to love having at Prezzo. Garlic bread was nice though!

Myself and my partner had a great experience dining out in Prezzo on Saturday 19th April, we went for the Easter set menu which had lots of great options for GF / Coeliacs. I had a cheesy GF garlic bread as my starter and then a super yummy GF fusilli carbonara from the Easter menu as my main. My partner had a carbonara pasta too with a yummy looking but not GF biscoff cheesecake plus drinks. We enjoyed the night there, the atmosphere was lovely. The staff were great and all very kind too. I hope they keep some of the items on the Easter menu there permanently. Thanks to the team at Prezzo.

Lovely service and lovely food! Thank you.

The food was all good. The service was not so good this time. Our two servers were slow to respond. One of them had poor communication skills. They were not unpleasant but did not seem very well trained, and needed training in responding to customers and engaging with them in a friendly manner. The restaurant was quiet on our visit.

Great experience. Liam was extremely helpful and food was delicious as always. Thanks

A lovely waitress called Maud served us and helped make our meal really enjoyable.

The food & service in this restaurant are always fantastic. The service is quick & always with a smile. The food is also very hot ( temperature). All in all a very lovely enjoyable time.

Very friendly waiter, nice food. Restaurant is often quite noisy. Disappointed to stop receiving email vouchers.

Lovely food, friendly staff and great atmosphere. Would definitely recommend 👌

I visit this restaurant on a regular basis it's always very clean and the staff are always so lovely nothing is too much effort, and the food is amazing

Very good food, Nice waitress (Maud),

Clean place and staff friendly. Our waiter Chris in Ipswich was helpful and patient

Food was absolutely wonderful, so delicious. Staff were super lovely and so friendly especially Maud and Liam!

Absolutely fantastic!! Been a few times for bottomless brunch, never been an issue. Today had the fantastic Jodie I believe her name was,amazing! Down to earth, on point customer service, a credit to prezzos!

Very good value . Made sure we got the best value from our vouchers we had and size of party .

Bill was wrong even after questioning it, charged for individual items rather than the 2 course 3 course deal, which were the only options anyway.

Good food but got charged for spinach and they didn't have any left and for garlic butter which was not ordered but given.