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3.0

Based on 431 opinions finded in 4 websites

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Nº 445 in 502 in Ipswich

Nº 11 of 14 Pizza & Pasta in Ipswich

CUSTOMERS TALK ABOUT DISHES WITH..cookedmeatchickenlambpizzasaladcheese

comment_iconOpinions

I ordered at midnight on a Wednesday night. Ordered a platter and burger meal. Food was all warm. Friendly driver. Was on time and my beer was cold. These bad reviews are definitely maybe a 1 off as my food is lovely. Above and beyond for an order this late on a Wednesday. Do well!

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Karn Lamar . 2025-03-14

MORE AT Google

I just received horrible service and food that left me hungry. I asked for an item that I have been getting for many years a donner roll with salad. Which came to me looking like a mix of leftover meat and a cucumber. Also, the bun was stale. I then called up and said what I received, and the man just hanged up on me. He didn't apologise or anything. It's not the first occasion of getting things wrong, but it's the first in how horrific the food and service were.

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Mary Alan . 2025-03-10

MORE AT Google

3am order. Was nice can order it but when opening the food, the flapper was covered in oil and there was inside the box. Not enough sauce as well. Understand it was late order but still.

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Nathon Clarke . 2025-03-02

MORE AT Google

Great food, quick service, great food for when you've had a few. Filthy, gross toilets.

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Emma M-D . 2025-03-02

MORE AT Google

I ordered mix platter and large chips.after 50mins I recieved my order with mix platter only chips was missing.I complained them about the chips they said they are sending it and then after 45 mins I called them they said the driver is leaving now and after 15 mins I recieved call from driver who was convincing me to take your chips in your next order But I said I need it now after 30 mins I recieved smal portion of cold chip.They were so hard you can chew them.Chips money was completely wasted But the Mix Kebab Platter was good. Thats

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Qasim Butt . 2025-02-25

MORE AT Google

Outside the shop it is very dirty

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Concetta Palmer . 2025-02-17

MORE AT Google

If I could leave -0 I would, absolutely apulling food 3x in a row 1st time one whole keebab missed, second no chips no drink, 3rd no chillie sauce no salad and a drink missed, when phoned did not care, for a customer of 20 years I will not be ordering here again avoid like the plague, disgusting food disgusting service, the worst I have ever come across, should be dam right ashamed of themselves disgusting, I WILL BE REPORTING THIS TO TRADING STANDARDS AS HAVE RECEIVED NO REFUND

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L & G EXPLORE . 2025-02-16

MORE AT Google

Had mold on cake and took well over 2 hours for delivery

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Maddie Hayward . 2025-01-30

MORE AT Google

The chicken doner kebeb was so oily and to big the pieces are not the same size ones massive others and tiny how it supposed to be not massive didn’t tell good to mushy

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Callum Morris . 2025-01-26

MORE AT Google

Fastest delivery I’ve ever had. Like literally in 15 minutes or something delivery was here.

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Ammaz Atiq . 2025-01-15

MORE AT Google

They never delivered and they were rude when we called said it was our fault when they went to the wrong address call me bad names and I’m 14 they refused the refund they gave the food to the wrong addresses and didn’t ask for a code if I was you I wouldn’t order from here they will scam you

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Monta . 2025-01-14

MORE AT Google

Didn’t even get delivered! Useless, poor customer service gave to the wrong address and didn’t even ask for the code! Clearly as it was from just eat!!! Disgusting

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summer rose . 2025-01-14

MORE AT Google

Good Food, but staff tend to be rude at times; They called saying driver is outside of my place of work i said ok and that i will be down in a few moments, not even 3 min passed they call again demanding my location… I was already infront of the driver getting my order

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Jean Rupert Famorca . 2025-01-11

MORE AT Google

If you can avoid this place I would food turned up cold rang them and they said they would send anouther one. 1 hour later i rang and asked were it was they said they was trying to ring me to tell me that the food wouldn't come because the boss said it was fine when he packed it. I had no phone calls on my phone so waiting for ages for nothing. All I wanted was a nice hot cheat night as my baby is ill and dint want to cook as very tired and this is what I get. Annoyed is the nice word to use right now.

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Laura Croucher . 2025-01-04

MORE AT Google

Customer service was outstanding... The ingredients used, was fresh and piping hot in the pizza. The brothers working in there were very friendly - will definitely visit again 🍕👍

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Alii S . 2025-01-02

MORE AT Google

It was late about 1am and I ordered a pizza and curly fries The delivery didn't get here until about 2am but honestly it was worth the wait. The pizza was really nice and the curly fries was a large portion all and all a very good place to eat

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Alfie Jones . 2024-12-31

MORE AT Google

Be careful, dont get sick eating food from this place. It does sell not properly cooked food. When I had it it was still cold inside the chicken. Food inspection must be done on this place. Food poisoning is not fun.

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Sigmund Jung . 2024-12-29

MORE AT Google

Just popped in quick cos I was starving and was expecting a standard kebab shop but anything would do cos I was so hungry. Oh man was I surprised! It was so delicious! I had a burger with cheesy onion rings on the side and they threw in free chips too : ). Nicest kebab shop burger I have had in very long while. Thanx gang. I'm full up and happy

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Jack Fawthrop . 2024-12-25

MORE AT Google

Very rude customer service. Asked to get order update and they said its on way although it was 15 mins late. Received notification just 2 minutes that order was received, called to check up about it and met with very rude person who said not to call back again as its a busy night and put down phone without listening to a single thing. The food arrived cooled and was chicken was not fresh as well. Honestly i think pickup is good but delivery is not. Very very rude staff and disrespectful as well.

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Hassan Khurshid . 2024-12-23

MORE AT Google

Rude service no info given on a cancelled order from there end because they didn’t have a drink…joke If I could give 0 stars I would Never going there again.

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marcus szyszlyk . 2024-12-04

MORE AT Google

This is the second time of having the wrong food delivered. Plus unable to contact them as phone is constantly busy. Will not be using this takeaway again.

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Jennifer Smith . 2024-11-18

MORE AT Google

Ordered 1 x Donner wrap with salad and mayo 1 x donner wrap up with no salad and burger sauce And they game me burger sauce with salad and the mayo on its own, the thing that makes this worst is the first guy asked me 4-5 times to repeat my order then when he gave to his colleague I replied 2 more times with my order and they still got it wrong? Pictures below Left one is suppose to be mayo and salad Right one is suppose to be burger sauce and no salad? Won’t be going there again

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Ollie Neville . 2024-11-15

MORE AT Google

Worst food in the world wouldn’t recommend it to no one

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Yonut Lupu . 2024-11-11

MORE AT Google

Absolutely appalled. First time ordering, saw a few bad reviews but thought to give them a try as my opinion may have been different. Well nearly 2 hours for the delivery to come. Portion sizes very small (ordered a supposed LARGE kebab, chips etc. Wrong pizza sent so I called and told them, to be told they didn't have the bread to make a calzone..? Fair enough but sending an alternative - could have called me and explained the situation then it wouldn't have been an issue. Chicken shish - bland @ full of gristle Chicken doner - just a big no! Large chips-haha or not so large! Everything lute warm upon delivery! Customer service - 👎 I was explaining the issues and he just kept trying to end the call by telling me to have a nice evening! Did offer to send me chips tho 😂 no thank you. First and last time ild order from here. Have a nice evening!

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Shannon T . 2024-10-20

MORE AT TripAdvisor

Service is absolutely crap they don't deliver to your door they ring you when in car park or down the road to collect it portions are tiny don't have a meat feast pizza they don't put hardly any meat on it the chips are cold there rude on phone and in person. I strongly advise you to not use this business there dirty there restaurant is dirty to. Food delivered is always cold when it finally gets here a complete waist of money and time.I really would go else where and will never ring them again. The place is just one big joke how they serve food and how the food is no way dose it come under the food safety law absolutely disgusting.......

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Constantine Xiarchos . 2024-10-11

MORE AT Google

2 times I tried to get my order. They began to demand money for delivery, despite the fact that the order was still not ready.

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Anastasija . 2024-10-04

MORE AT Google

Everything is amazing food is amazing workers are amazing I live everything

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Klaudija Kaminskyte . 2024-09-22

MORE AT Google

We went there after a very very long break from kebabs:) We remembered the value for money that place offered years before, teste of the food and portion sizes. Unfortunately, we're most disappointed after ordering recently. Portions are small, you end up with like half the chicken breast, a small pita and some veggies ( like a slice of tomato, a slice of a cucumber and a couple of shredded cabbage pieces. The chicken was not good, ended up with stomach ache and plenty of toilet visits. Very unfortunate and disappointing experience 🤷

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Agnieszka Zietek . 2024-09-21

MORE AT Google

The food is so delicious fresh food fresh salad good service and good price and good food quality

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qarani Zrar . 2024-09-21

MORE AT Google

All staff very nice and pleasant to talk to, all the food was perfect

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Neculai Daniel Neculai . 2024-09-20

MORE AT Google

Awful food and so unhygienic. Only good reviews they get is when they ask there friends to leave reviews. I’ve heard it myself. Avoid at all costs

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Somer King . 2024-09-20

MORE AT Google

100% recommended delicious chicken doner wrap.

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Daniel Kepps . 2024-09-20

MORE AT Google

Very good service and friendly staff I have ordered Lamb doner and Pizza, delivered on time with thanks.

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Shoaib Rafi . 2024-09-18

MORE AT Google

Lovely people serving and lovely food. Always have it when we have to have an overnight stay in Ipswich Hospital

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Mohammod Mamon Neshat . 2024-09-15

MORE AT Google

One of the best kebab spots in Ipswich. It has some good chicken wings too, moderately spicy! Give this one a go if you're new to the area. There's no eat i

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Mohammad Ahmadzai . 2024-09-15

MORE AT Google

i ordered food about 2hours ago still hasnt came it was saying its on its way for about an hour,not happy at all

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Kyra Crowley . 2024-09-13

MORE AT Google

Ordered three times in one night, the first order included a bottle of bells whisky, they didn’t have it so they sent two small cheap bottles of vodka that I didn’t want. Second order was a 1 ltr jack daniels, they sent a 75 bottle, still waiting on the kebab I ordered and it’s two hours late so far, absolute joke.

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James Minchin . 2024-09-07

MORE AT Google

Just had this kebab and I can confidently say this is the worse one I’ve had yet I’m on the toilet as I’m trying this and I’ve had some gut rot kebabs in my life, the chips where soggy the doner meat if you can call it that was horrible asked for chilli sauce but give me some weird tasting hot sauce instead, might need therapy after this one, don’t make the same mistake I did save your health. Nothing can fix this injustice

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Tik Tok . 2024-09-01

MORE AT Google

Quick delivery, very tasty aswell 👌

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Brandon Leport . 2024-08-30

MORE AT Google

On time but missing our margarita pizza and onion rings.

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Joanne . 2024-08-23

MORE AT Just Eat

There was no salad however description said.

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Zoltan . 2024-08-22

MORE AT Just Eat

They gave me a chocolate cake instead of a carrot cake!

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Aston . 2024-08-22

MORE AT Just Eat

Awful. My kebab was cold and pretty gross, meat wasn’t even edible. They did send some more meat and chips but again both were awful. Couldn’t be bothered to even open the tortilla wrap to put the meat in, the chilli sauce has a very weird taste to it too

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zara ward . 2024-08-21

MORE AT Google

Didn’t even turn up with our food. Just press that it had been delivered but it hadn’t. Absolutely disgusting considering paid over 40 pound. Tried to call restaurant but the phone lines are busy

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Natasha . 2024-08-09

MORE AT Just Eat

No customer satisfaction, no comment, and now the support order is delayed about 1 hour. Very terrible. And pathatic.

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Syed Ali Ul Husain Bukhari . 2024-08-01

MORE AT Google

just size od the pizza and the price for meal deal awful! 4 slices for medium pizza which to me was small.... I do understand that came with coke and onion rigs bur come one.. way to expensive! won't order again!

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Justyna . 2024-07-27

MORE AT Just Eat

After ordering and getting the wrong order delivered, they proceeded to ring me on a private number and say they were going to attack my house with my children inside. Food was crap anyway.

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Lauren B . 2024-07-16

MORE AT TripAdvisor

Worst kebab every had cold overcooked un edible ordered wedges got curly fries been reheated over and over couldn’t even bite into them onion rings cold and soggy will never order from here again

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Darren hardman . 2024-07-05

MORE AT TripAdvisor

It’s 7mins late and I still haven’t received my order

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Ethan . 2024-06-30

MORE AT Just Eat

Really cheap greasy doner kebab meat, disappointed. Another company supplying poor ingredients to save money, won’t use again.

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Alan A . 2024-06-26

MORE AT TripAdvisor

Not good at all it was 40 mins late and cold didn’t eat it went in the bin

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Alan . 2024-06-21

MORE AT Just Eat

they first delivered the wrong pizza and the cheese was awful i could not eat it

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Craig . 2024-06-21

MORE AT Just Eat

We pre-ordered at 16:40 because we needed to eat early and was hoping for a quicker delivery, but it still hadn't arrived at 18:10. We called the shop and they said the order was on its way. It eventually arrived at 18:20. It arrived cold and we had to microwave the food before we could eat it. Poor show and you're best to look elsewhere if you want a hot delivery. 1hr 40mins and arrived it arrived cold.

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Rob . 2024-06-13

MORE AT Google

Ordered a 9" medium pizza and got something resembling a 3 minute microwave Chicago Town from Tesco. Frauds. AVOID!

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Dan Barnard . 2024-06-09

MORE AT Google

Never delivered food took my money

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Maryann McDonald-lawson . 2024-05-27

MORE AT Google

Dirty scammers. Flat out lied about having delivered the order when questioned and refused giving a refund. After seeing reviews of this place though, I’m almost grateful that they didn’t deliver it.

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Charlie Huggins . 2024-05-05

MORE AT Google

Very good order, exactly what we wanted. Was very sceptical ordering pasta from a kebab shop but it was lovely! Ordered the chicken mushroom and was sent the spaghetti bolognese. The did try to call me and let me know but I missed it due to sleep mode! Can’t fault the store as it’s not often they will try get in touch when something is missing/wrong so I’m not mad as it was good regardless. Defo ordering again!

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Elina . 2024-04-28

MORE AT Just Eat

Food was cold, burgers had no sauce in or no salad chips were chewy never ordering again

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Aidan . 2024-04-27

MORE AT Just Eat

Food came really late the food the donner was so dry and it was all burnt piece of donner the wrap was cold and the chips was cold also I recommend there service there are friendly to use

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Shakil . 2024-04-20

MORE AT Just Eat

Ruined my night with nasty food not appreciated at all

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ANIKET . 2024-04-14

MORE AT Just Eat

Visited on Saturday night and it was very busy with friends and families eating which was a great sign owner was very friendly when I got back at my house with my order the food was delicious really I really recommended for everyone

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Zahir Hamidi . 2024-03-26

MORE AT Google

Highly recommended Best kebab Centre I will definitely use it again I will advise you guy make sure try it at least once Thanks

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Ahmad Ghaws Masad . 2024-03-26

MORE AT Google

They just can’t be bothered!!! Absolutely rubbish.

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Gary Williams . 2024-03-18

MORE AT Google

Had food poisoning twice from the last 2 orders.

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Nathan Desmond-Hurst . 2024-03-08

MORE AT Google

Collected a ment to be large pizza and chips. Chips were cold and was not a large chips pizza was a 10inch hardly any cheese and no sauce they charged me £20.99 then I realised there is a sign saying collection only large pizza £11 not sure on other sizes so I asked them about it and they said they have changed the price when I said to them they need to take the sign down and I said don't lie to me the guy just looked down and didn't say anything will be reporting them to health and hygiene as they are not 5 star rating and trading standards for false advertising

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Ash . 2024-02-19

MORE AT Google

Asked a simple allergen question and got a sarcastic response from the staff. The manager wasn't happy with his staff for it but unfortunately damage was done and clearly you can't trust the staff making the food.

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Samuel Harvey . 2024-02-18

MORE AT Google

I think it's dam disgusting as we have ordered food online and still waiting for our food and it's still not here as we ask for a delivery and we still haven't got it and they always get the order wrong and never answer the phone and never on time this place is going down hill need reporting to the council and have it shut down for good as they don't understand us that what get us angry we'll it won't happen again we won't order from them no more

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Kim Coote . 2024-02-07

MORE AT Google

Missing desert in order and in correct drink

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Bus pics misc. . 2024-01-29

MORE AT Google

Will not be going here again. Food was cold and inedible and the salad with the kebab looked like the scrapings of an old salad bowl. Disgusting!!

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Sherrie Murray . 2024-01-17

MORE AT Google

Chicken kebab Absolutely disgusting . Not sure the meat is even chicken I dare not eat it .Stone cold, Kebab is full of fat/gristle, 2nd photo skin with what I assume is the ends of feathers 3rd photo one of the many lumps of fat/gristle.🤢

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richard drury . 2024-01-16

MORE AT Google

Food could Missing order, unpleasant service

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Kasia Mazur . 2024-01-06

MORE AT Google

Worst kebab shop in town. Took are order at 1:30 and still no food delivered for 2 hours! The food never came despite us ringing the restaurant multiple times to be told it’s coming. I try to avoid ordering from here at the best of times as the foods always cold. Only worth it if your so drunk you can’t taste it

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Amy Nice . 2024-01-01

MORE AT Google

I can’t even rate anything because our food was ordered at around 1:30 am and it is now 4:35 am and food is still not here. We have called them multiple times and at around 2:30 they said that the food will be 20 minutes. Food still hasn’t arrived and they are not answering the phone. Do not bother ordering from here.

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Paula Tomaszczuk . 2024-01-01

MORE AT Google

I've ordered several kebabs and each time it got worse. This time they went too far and added a small photo of what "all salat" looks like, I don't want to show the meat and sauce because I messed it up a bit so the opinion would be untrue. I called and asked for another kebab that I wanted to pay for and I've been waiting for 5 hours.

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sebastian Lis . 2024-01-01

MORE AT Google

Food is cold .2 black hair was in my kebab that's make me feel sick

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Ali Jaan . 2023-12-31

MORE AT Google

Never been inside this place but the food and their prices are really, really good.

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Daniel Downes . 2023-12-21

MORE AT Google

Simply the most inspiring experience of my life. From start to finish, from laying eyes on the shop to laying eyes on what ultimately came out my other end, it was incredible. It was a rainy day, a sad day, I thought all hope of happiness in my life that day was lost, that is until the illumination of the shop lights flooded my eyesight. I immediately knew there was hope. Little did I know the illumination from a little shops lights, would end up illuminating every fibre of my soul. The service, the atmosphere, the food, the value, it was all far beyond my comprehension of how good a kebab shop could be, of how good any restaurant could be. Please, if you do anything, make it a trip to this kebab shop, it will change your life.

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Joshua Donker . 2023-10-22

MORE AT Google

Imal and Mohammad are amazing recommend to everyone! Xx

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Saffy Button . 2023-07-29

MORE AT Google

I Order from here regularly, staff always very polite and the food never disappoints

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mohamed abdallah . 2023-06-24

MORE AT Google

Stay away. On the toilet next day for hours.

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Dorito pringle . 2023-05-21

MORE AT Google

Awful experience! Order did not come complete.

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amie atkinson . 2023-05-16

MORE AT Google

Ordered 12" pizza, what came was a 10" pizza, which base was still raw on the underside and burnt edges, never again will I order from here.

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del smith . 2023-05-02

MORE AT Google

Whole family came down with food poisoning. Have ordered from them before and not had a problem. This time round not sure what happened but we were so unwell. No refund was offered

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Rubina Rahman . 2023-04-26

MORE AT Google

Fast delivery. Chips could of been fresher but still good. Chicken Shish Kebab was lovely. Best chilli sauce in Ipswich. Cheers.

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Naomi Murphy . 2023-04-26

MORE AT Google

Sam is brilliant, wonderful customer service and great food.

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Nick Saint . 2023-04-17

MORE AT Google

I placed a order driver went to the wrong place. When I got my when I got it he would give me all lip trying to make out. It's my fault. Then he kicked my door so I had to go with him. And then a person come back like wrong hanging outside my flat and one of the shop. People who rang me give me a very bad swearing down the phone to me. Threatening me behaviour say he's going to come to my flat and attack me they are very rude people

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mark williams . 2023-04-15

MORE AT Google

Staff just blatantly didn't listen to anything I was saying. They asked the questions but straight away started a foreign conversation with another worker so I got completely the wrong thing. Also my chicken kebab was pitta free and I just love being harassed by the local street beggers who don't always keep to the pavement sometimes it follows you in the shop too. So best kabab your on my Never will I be spending a penny here list. Don't waste your money better off giving it to the woman outside than eating here

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Max Brundle . 2023-04-10

MORE AT Google

Best late night takeaway but can get really busy. Toilet is grim. Recommend their gravy on cheesey chips!

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R G . 2023-04-07

MORE AT Google

Delivery was ages and when it did come was wrong order, Donner meat was scrappy left over bits won't be using again and don't recommend unless ya off ya head.

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Liam Reason . 2023-04-04

MORE AT Google

I visit this shop couple of times...today we are going to this shop (Best Kebab centre) and order some chicken wings and chips is well...this guy put it in the chips small card board box...and put it in the wings in plastic box..wings is too hot..so that's why plastic box is melting,...This is not good for health..I ask that guy...This staff is very rude..He is nothing say any sorry.. He put suddenly all wings and chips are move to bin and suddenly give my money.... This guy is mad I think..So customer service is tooooooo worst...never going to this shop..mainly this guy learn more..to handle.the customers.. see the picture.. That guy is here

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saranraj . 2023-03-13

MORE AT Google

It was a very good meal. I recommend it to everyone. Best in Ipswich Well done Thanks for everything

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M D . 2023-03-11

MORE AT TripAdvisor

Excellent burgers, pizza and kebabs Restaurant is clean and serving is quick. They had really good burgers kebabs and pizza, They did provide wet wipes for cleaning your hands, Everything is served in good quality Five star Thanks BEST KEBAB CENTRE

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Dorin Cristea . 2023-03-07

MORE AT Google

ABSOLUTLY DISAPPOINTED !!! Ordered 1× chicken kebab + 3×kebab(1×lamb+2×chicken)+1×large fries+1 pepsi Received 1x chicken kebab+large fries+1×sald+1×small box with fries +one box with mixed meat(chicken +lamb = 3 kebabs ???!!!) + pepsi, £40.59 paid for £15-20 worth food. When I called they said " I am sorry, I am sorry " I AM SORRY TOO BECAUSE I ORDERED FROM BEST KEBAB !!!

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Marius Adascalitei . 2023-03-05

MORE AT Google

Lives up to the name!! I’m on the wall of best kebab fame

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Pippa Faulkner . 2023-03-04

MORE AT Google

Amazing kebab shop best in ipswich by far great portion sizes good prices and would highly reccomend. Friendly staff and always go out there way with Excellent customer service 5*

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AARON . 2023-03-03

MORE AT Google

Love the doner meat boxes from these guys. It will likely kill me, but it's damn tasty.

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Neil . 2023-03-02

MORE AT Google

AWFUL!! I paid for the 3 kebab deal through just eat and we received one small box for salad which would be for 1 person for 3 people!!! The box of chicken was enough for 3 people but the salad box was the equivalent of a small kebab for 1 person. I called the restaurant and they said it’s not their problem that I had 3 people to feed but the deal was for 3 kebabs for 3 people so they should not advertise a meal to feed 3 adults if they are incapable of providing this. They offered to send out another box of chips as they were old, reheated and stale, I declined and requested more salad instead of the chips but they refused and again said it’s not their problem. AVOID THIS PLACE - they’re very rude.

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amy harold . 2023-02-26

MORE AT Google

Best kebab in the town for me.. Always been loyal to me.

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Brian Collings . 2023-02-24

MORE AT Google

visited on a saturday night and it was very busy with friends and families eating which was a great sign, owner was very friendly, when i got back at my house with my order the food was delicious, really good job i no longer live locally! would definitly use again, and recommended for every one thanks

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Maradona Stoica . 2023-02-22

MORE AT Google

One of the BEST KEBABS IN IPSWICH!!!!! HIGHLY RECOMMENDED!!!! Very friendly and always happy staff!!!! Delicious food!

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Haifa Irshad . 2023-02-21

MORE AT Google

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Pizza & Pasta
outdoor_seating_73100takeaway_73100delivery_73100

Ordered some pizza and sides nearly an hour before they closed, they accepted the order and said it was being prepared, then closed and never delivered it, didn’t even let me know they weren’t just never showed up.

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3.9

2461 Opinions

location-icon74 Cauldwell Hall Rd
Pizza & Pasta
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Found feathers in my chicken doner kebab. Large piece of skin with feathers. Really I don’t recommend .