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Outdoor
The best restaurants serving Other international-cuisines food in Cheltenham South West
4 Restaurants on GastroRanking
Delivery
Pickup
Outdoor
194 Opinions in 1 websites
We have been to this café a couple of times. We have also been to other restaurants in the area for breakfast and have found this the best of them. Great service and very good food. We will only go to this café for breakfast. We do not go out at night so we can not give a rating for other menus, but if the quality of the breakfast is a mark than we would definitely recommend this for visitors to the Montpellier area of Cheltenham.
341 Opinions in 2 websites
1371 Opinions in 2 websites
I had previously rated Courthouse as five-stars. It was a place I used to visit very frequently for lunch in 2019 - the steak ciabatta being a personal favourite - and always spoke highly of The Old Courthouse to others. Having booked the location for our Work Christmas do (and having pre-ordered) I had high hopes, but unfortunately due to a comedy of errors the evening was somewhat spoilt. Our starters were brought out half an hour after we had arrived. Perfectly adequate timing and some solid reviews from around the table. However, matters went south after here. We proceeded to wait for an hour for our main courses, before one of the serving team approached our table and asked "who was having the cheeseboard?". At this point a colleague remarked, "we're still waiting for our mains". The server scurried off but we were none the wiser to the state of play, so I grabbed her attention. I pointed out that they had forgotten our mains. She at first denied this was the case before I retorted "you wouldn't ask us who was having which pudding, if you weren't ready to give us our desserts, ergo you've forgotten our mains". Additionally, I said that I appreciate mistakes happen and it wasn't the servers fault per se, but that some communication (when things go wrong) is essential and asked if we could please get an update. The server was apologetic and flustered and she, and subsequently the team, dealt with it as well as possible by offering the table a free round of drinks. Fine, say no more, we move on. Having said that, however, two of the free-round of drinks weren't brought and we had to request them separately. Unfortunately, when the main courses arrived, they were served at a tepid temperature (if being generous), as if they'd been sat on the side of the kitchen for an abnormally long period of time. Nonetheless we carry on. The desserts came swiftly and were passable, however, we did have to request cutlery to consume them. Ready to pay, we were brought the card machine and when tapping "no tip", which given the circumstances I feel was a reasonable stance to take given the events, an audible frustrated-sigh was heard from the staff member. I appreciate with Christmas Parties, this potentially makes the establishment busier than normal, however that is surely what the pre-ordering system is meant to aide with - in order to expedite orders swiftly by limiting (and knowing in advance) the choices. The location is as gorgeous as ever, it was just a very disappointing experience for my team's first Christmas party.