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The best restaurants serving Other international-cuisines food in Lancaster Gate City of London, Westminster London
6 Restaurants on GastroRanking
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108 Opinions in 1 websites
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1121 Opinions in 4 websites
For a 4 star hotel, this hotel missed the mark too many times. First, if you book late (our mistake), you get put into the closet room - this is the room between the bar and the kitchen. And yes, it's just as loud as it sounds. It's also on the first floor with windows that seem too sketchy to want to sleep near, and lights that flicker on... Also all the furniture in this particular room looks water damaged, thrift store second chance quality. Not exactly what you expect for a "4 star." Also, the TV only had 2 channels, in Spanish. I suppose a great opportunity to practice your Spanish. Since the sound was a little too much, the staff generously moved us to a second room, this time upstairs and considered one of their "superior rooms." Besides a robe, and the presence of a water bottle (was it included, who knows), this room was smaller than the one downstairs. But, at least it felt safer. The fun aspects about this room was that the sink was clearly clogged and not working properly (it gurgled, cute - not) and even though the shower had doors, they didn't come together properly, so you still managed to soak the entire floor. Which obviously has been a problem for a while because some of the bathroom floor was clearly warped. But, at least the limited furniture didn't feel like it was brought in from the trash and the TV worked. And, bonus, you get to hear the lobby music all night long, along with the doorbell when people walk in. If you fall asleep to sounds and music, or the sounds of snoring from the room next to you, then this room is for you! On our second night, since it was going to be $500 more to stay in a better room (seriously,) we were moved to another standard room which was on the first floor but in the back. Which, if we were given this room in the first place, one could argue that the hotel is "4 stars" but there's not much to the room that describes it as "4 stars." At least the sounds of the lobby, kitchen, etc. weren't present, but the walls were just as paper thin and therefore we heard the chatting of our neighbors for most of the night. At least they didn't snore. Sink wise, this room wasn't much better and since there were no doors on the shower, and despite trying to manage the handle, you'll still have the option to clean the bathroom floor while you take a shower. Multitasking at its best. Also, the hot water stopped working after 9am. So take your shower before 9am! All of this could be ignored - even having to stand on the toilet to reach the bathroom fan could be ignored - if the beds were comfy, and "4 star" quality. But, if a days inn has a better bed, then you are missing the mark. I'm not sure what about this place was "4 stars." It looks nice on the outside, and yes, the staff were friendly enough. Especially since they did move us away from the closet - so that I'm grateful for. But, you can't have greatness with bad ingredients and I don't think there are good ingredients to start with here. Even the location isn't superior. A hotel should be judged on its worst room, not its best. And we saw their worst room, the closet between the kitchen and bar - and even if they tell their staff to "be quiet," they can't tell their customers to be quiet, and if you are to rate a hotel based on this room, I would say they are quite far from 4 stars. And with a price of over $250 a night, do not stay here. The hostel is probably better, at least there you'll be able to meet the person who snores all night.
674 Opinions in 1 websites
We were given this afternoon tea as a present. The menu for the afternoon tea looks good... but fails to deliver. "Mini brioche and sandwiches Ham, cheddar and mustard Chicken and pesto Cucumber, crème fraiche and smoked salmon Egg mayonnaise and cress." What we actually got was four very small squares of sandwich each, consisting of just the smoked salmon and the egg mayonnaise. Some small cakes as described and a scone. Some of the bread was not the freshest we've ever had, not stale, just not as soft as fresh bread. We were only offered one cup of tea or coffee. Every other afternoon tea we've had at other venues at least offered us additional drinks. It's not as if the place was busy, there were only a few occupied tables. As for atmosphere and ambiance, there was none, especially as the cleaner was hoovering around us and then using a floor polisher.