The best restaurants serving Other european-cuisines food in West Thurrock and South Stifford Thurrock East of England

One Star - Appalling Service and Bizarre Behaviour My recent experience at Nando’s was truly disappointing, primarily due to the unbelievably unprofessional behaviour of the staff. While the food was mediocre at best, it was the service that left a truly sour taste. Upon ordering a Coca-Cola, I immediately noticed it was completely flat. I politely informed a staff member, expecting a quick replacement. Instead, I was met with disbelief. What followed was truly bizarre: the staff member proceeded to pour themselves a glass from the same machine, and then, incredibly, shared it amongst several other staff members, all while standing in my view, as if to conduct some sort of public taste test to "prove" me wrong. The sheer audacity of this display was astounding. Not only was my feedback dismissed, but I was made to feel like I was being unreasonable. The staff seemed more concerned with their own internal debate about the fizziness of the drink than with addressing a customer's concern. Needless to say, no replacement drink was offered, and the entire interaction was incredibly uncomfortable and insulting. Beyond this bizarre incident, the general demeanour of the staff was lackluster and inattentive. Getting their attention for anything was a task, and there was a distinct lack of care for the diners' experience. I strongly advise anyone considering dining at here to think twice. The combination of mediocre food and truly unprofessional, almost comical, staff behaviour makes for a thoroughly unpleasant experience. There are far better establishments in lakeside that value their customers and understand basic customer service. Avoid at all costs.

Visited today and chose bacon roll and 2 black coffees. Had family card but cashier charged me for the 2 americano coffees even though I queried the charge as I thought they were free with family card but she said no, now 50p each. Bacon roll was served in dry chilled dry roll and inedible. After shopping, Returned for a lunch around 1.30 but food tepid and now served on paper/card plates. Ate half of it before it was cold and left the rest. This time 2 americanos were free and different cashier to the one this morning said they are free with family card. Counter serving staff were working well but food offering was well below what it used to be… would rather pay a decent price for something that was edible. Overall restaurant now disappointing to say the least.

We was the only ones there on a sunny afternoon in August!, empty, dark & uninviting & stuck in the corner of the restaurant. Just 8 finger sandwiches & 2 tea plates of the same cakes that was obvious ready for the wedding that day, no scones, tarts, sausage rolls etc & given 2 white MUGS to help ourselves from the vending machine, then left alone, we had to ask them back as vending machine not working, no tea pot etc. Definitely not enough staff & definitely not worth £31!! How they call it an afternoon tea!. . I refused to pay. Thankfully we was at a wonderful event there in the evening - food not supplied by them!.