The best restaurants serving Other cuisines food in Merthyr Tydfil South Wales

Dear Costa Coffee Customer Service, I am writing to express my disappointment with an incident that occurred during my visit to one of your branches. My friends and I went in to have lunch, intending to buy food and drinks. However, we were treated unfairly and unprofessionally by staff, which led to us being asked to leave. As soon as we entered, we were told we needed to have food with us, despite the fact that we had planned to purchase items. We explained that we were going to buy food, but before we could do so, a staff member approached us—she had brown hair, was wearing a large cardigan, and appeared to be quite harsh in her manner. Without further explanation, she insisted that we leave. To make matters worse, we observed that other customers, including older individuals, were sitting in the same area without food, yet they were not asked to leave. This made us feel singled out and unfairly treated. What was even more troubling was the behavior of the staff member, who not only asked us to leave but also made disparaging comments about us while we were still in the store. We overheard her talking negatively about us and giving us “stink-eye,” which was both unprofessional and hurtful. Meanwhile, our friends, who had food, were allowed to stay, which only reinforced the feeling of discrimination. This experience was embarrassing and left us feeling disrespected. I have always enjoyed visiting Costa Coffee in the past, but this incident has left me questioning the standards of customer service at your establishment. I would appreciate an explanation of why we were treated in this way and what steps you will take to ensure this does not happen to others in the future. I look forward to your response. Sincerely,Brooke.

Excellent food had fish chips and mushy peas all very nice too much for me to finish too. Two cups of decent tea as well all for £12. I’m not local but just popped in as it was lunchtime glad I did , place seemed busy but staff were all friendly and on top of things. I’ve noticed that the Tripadvisor description notes this place as closed? I’ve tried adding a new place so if it works I’ll do the review again. Anyway thank you . Great food and hope to visit again sometime

We read the menu and went to order 2 crumpets each, but were told they dont do crumpets. We ordered the toasted teacake instead. The coffee was very nice as was the teacakes. 2 young men were serving and they worked well together. There was plenty of seating available with clean tables