The best restaurants serving Other cuisines food in Perth City Centre Perth & Kinross Central Scotland

Weekend visit to Perth. All day breakfast was really good. Piping hot and tasty. Service was good too.

Being on a later shift at work I don't turn up to Baynes for lunch until 1pm. Unfortunatley by that time they often have a poor selection left because they do not prepare enough product for the day. No white rolls, no chicken mayo and very unhelpful staff who refused to make up a fresh roll for you if your preferred choice is not already made up, which is usually the case at this time of day. That's even when there is plenty staff behind the counter so much so they are standing about chatting. When asked if they could make one up fresh, at first their excuse for not doing so was there was no chicken mayo left. When challenged what was stopping them from making some more up, there was suddenly also no white rolls left. Perhaps a one off you say, well no, I have been in multiple times before which is why I finally pushed the point with them am why I am here posting a bad review. I have never been able to get a chicken mayo roll on white at or after 1pm. Apparently it is Baynes that dictates what time you should be having lunch not the customer. One time I did manage to get manage to get a chicken mayo roll but once I arrived back at work, I discovered in fact it was a brown roll, so, the Baynes bakery assistant does not seem to know the difference between a white roll and a brown roll. The boss's attitude at the Glenrothes store is even worse, she does not care a jot if you can get what you came in for and denied that it was poor customer service to not have any white rolls left by one o'clock and only having a limp selection of only the brown ready made rolls that no one wants available was fine. I even complained to their headoffice - another waste of time. I got a women in their office who is probably just the office secretary who also. Here input was to say that she would let the area manager know. Of course nothing changed, did she call me back a week or two later to see if I had been in since and had things improved? No she did not. My advise is if your in the central Scotland you will get much better service, and choice, if you go to another bakers for your lunch, I recommend Stephens the bakers, they are far superior in every respect. Baynes = poor choice, poor service by arrogant staff. You may get better service in other Baynes stores but why waste time just go to someone else and be guaranteed to get a better service.

¡Su servicio al cliente es muy pobre! Respondí en su página de fans de 5 a 6 am y recibí un mensaje grosero diciendo que los desperté y que no están respondiendo al cliente en estos momentos y que este pastel no es tan importante. ¿Pero quién dijo que quería su respuesta de inmediato? ¡No me importaría esperar unas buenas horas! Es el siglo XXI, por lo que escribir en los primeros tiempos en Facebook no debería ser un problema. No estaba llamando ni enviando mensajes de texto a su número, sino simplemente respondiendo a un mensaje en su sitio web de Facebook. Soy un trabajador clave muy ocupado y ese fue el mejor momento para responder. No volveré a utilizar su servicio. Muy mala comunicación: ¡no saben cómo hablar con los clientes! ¡Estoy tremendamente decepcionado!

Came in today staff were very friendly place was clean food was good service a bit slow but really good (added bonus free coffee as mechine was broken)

I am a pregnant woman. I was desperate for the toilet so I went to the loo in the cafe as it was the closest one in the shopping centre. I came out and I received a very dirty look from the staff saying “that toilet is for staff only… the customers is the other way” very abruptly and a dismissive attitude. There was no sign to say it was staff only and the customer toilets were very poorly signed. I apologised and said I didn’t realise. The member of staff then turned her head and said “yeah well it’s private only” This was only because I used the wrong toilet by mistake. I will not be back. The muffin display is also full of flies and they still serve customers the food. One word?? DISGUSTING.

Food lukewarm tea semi cold had to ask staff to replace they were not happy all seemed to have a sour disposition not what your looking for as representing Tesco