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3.0

Based on 190 opinions finded in 2 websites

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Nº 585 in 654 in Perth & Kinross

Nº 115 of 127 Other cuisines in Perth & Kinross

CUSTOMERS TALK ABOUT DISHES WITH..coffeecookedcheeselady

comment_iconOpinions

Weekend visit to Perth. All day breakfast was really good. Piping hot and tasty. Service was good too.

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Joanne Daly . 2024-09-21

MORE AT Google

Catered for coeliac, lovely coffee (as long as you like it strong) and enjoyed my breakfast. Speedy and friendly people. Reasonable price too!

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JEHEMEIN . 2024-09-19

MORE AT TripAdvisor

Appalling service , we arrived at 2.45 and we were told that they will stop serving hot food at 3 , at 3.15 they told us that they close in 10 mins even though they stay open until 4. Not baby friendly, one of the waitresses told me to move the pram out of the way and proceed to move the pram herself so they can start cleaning. Unreasonably rude and hostile.

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e D . 2024-09-04

MORE AT Google

Great team coffee and tea perfect can't fault it in anyway the 3 amigos were there Davie Gordon Derek we are there 3 to 4 times a week there food is 100 % perfect so are the staff thanks Connie and team

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David K . 2024-08-25

MORE AT TripAdvisor

Way overpriced, poor customer service, food average..... definitely won't be back

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Elaine Jamieson . 2024-08-20

MORE AT Google

Very good indeed and enjoying the food

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peter walker . 2024-08-10

MORE AT Google

Asked for a half shot coffee for my mum, when it arrived at the table, my mum thought it still looked strong, so we asked the (extremely unhelpful) waitress to empty some out so she could add water, waitress said how would you know you haven’t tasted it yet, I was then talking to my sister and mum and she was obviously listening in, as she then turned round and said well you could always leave, she was so rude, laughing and talking about us to other members of staff,management can’t be up to much, if she is allowed to get away with this, on reading other reviews she is mentioned a few times

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Jane1 . 2024-07-10

MORE AT TripAdvisor

Went today at 1505pm and they said there closed but on the Web site it's 16 staff were very rude when I asked for a bowl of soup and all I got was were shut you were told that sorry to say will not be back

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Scott Murray . 2024-05-23

MORE AT Google

Greated by a women shouting at my husband as he brought in a coffee he was finishing, despite wanting to order a whole breakfast of food. Didn't even sit down, what shocking service 🙄

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Kudo . 2024-05-16

MORE AT Google

Food was terrible overpriced,lady in charge needs some people skills not a nice atmosphere ,avoid this place

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Nancy Carson . 2024-04-27

MORE AT Google

Staff ignored me at till . Walking by three times . Ordered 2 coffee and cake . Ten minutes later. No coffee. Order lost . Person in charge not a people person . Got coffee refund then went to Coffee Things . Cheaper. High quality coffee. My go to place next visit . .

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Michael Docherty . 2024-04-23

MORE AT Google

low quality food, half chips burnt half chips raw … definitely been refried, macaroni like jelly , asked for a refund and got “aw” then the money put down in front of me … avoid at all costs

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Liah . 2024-04-07

MORE AT Google

Bit surprised at some of the reviews on here for this place, as this is the second time we've visited this cafe, and the food and service have been awesome both times. The staff have been very friendly and helpful on both visits, and my family and I have enjoyed the food. I've tried the steak pie and chips the first time, and today I tried the burger with bacon and cheese, accompanied by chips. Couldn't fault the experience at all, in fact, I'd go so far as to say that McDonalds could only dream of making a burger so good. We'd definitely go back.

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Kevin M . 2024-04-04

MORE AT TripAdvisor

Breakfast was shocking bacon like cardboard, beans were stodgy and the black pudding was sour ....will never go back

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Jackie Conner (Jackie) . 2024-04-01

MORE AT Google

Whole breakfast was dreadful ...Black pudding was sour and bacon was like a bit of board..beens were like a stodgy porridge

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Resort70262 . 2024-03-31

MORE AT TripAdvisor

Very expensive and small portions, won't be going back

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Metal Micky . 2024-03-31

MORE AT Google

Helpful friendly staff. Lovely raspberry and apple muffin with a cup of tea.

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Jane Ward . 2024-03-30

MORE AT Google

Not too crowded, waited five minutes for our order,to be expected good selection

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Peter Muldoon . 2024-03-14

MORE AT Google

Shocking aggressive service from tattooed woman, very unfriendly. Asked for 2 hot filled rolls and 2 coffees ... I about died at the price and pointed to the 'deal' board "it's with tea only" she barked at me. Irish woman (boss?) Shouts over .. 'coffee is too dear for that deal haha"! Served greasy awful rolls and had to go back to see where our coffees were. Irish woman said "she's busy but will be there just now".... The cafe had about 3 tables worth of people AND that was including us! Totally ripped off. Rolls stuck in our throats but more so the TERRIBLE service.

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Carol G . 2024-02-21

MORE AT TripAdvisor

Cafe ok from outside. 2 coffees,2 rolls with sausage and potato scone. Coffee had to go back as it was cold Sausages were so thin they had broken. Also very greasy. All for shocking price of 19 pounds . No wonder there were more staff than customers.

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Mary C . 2023-10-22

MORE AT TripAdvisor

Worst place to eat in Perth. I don't know how this place is still in business. Rude and aggressive staff. I take a lot of my clients for teas and coffees. Will take them to one of the many other better options.

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Moss Moss . 2023-10-16

MORE AT Google

Disgusting service specially by the owner, stay away there’s plenty other cafes in Perth taht are better priced and have better food, but if you want rude service and even worse food then this place is for you.

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John Smith . 2023-09-01

MORE AT Google

I love this place that staff is so friendly and the food in here is so good and the atmosphere here is brilliant

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Sarahjane Wyllie . 2023-08-29

MORE AT Google

If you want a nice family lunch don’t eat here. We were in Perth to use the great facilities at the local pool, we popped into the town centre and came across this Cafe. Kids Mac and Cheese Kids Sausage and chips Adults Pizza and Chips Adults Tikka Wrap and Chips £35.40 for what was Small Mac and Cheese with a handful of hard over cooked chips 3 sausages with a handful of hard over cooked chips What can only be described as school dinner pizza and hard over cooked chips And a tikka wrap that was passable as Road kill, and don’t forget the over cooked chips. Poor service, zero atmosphere, very pricey rates what what we got and a ceiling that looks like the roof needs major work. All in all won’t be back. PS go out the door and turn left, various other establishments worth the money.

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Christopher M . 2023-08-21

MORE AT TripAdvisor

Came to the cafe with my friends when I went to order a milkshake my friends sat with their drinks while I went to order they got kicked out & screamed for waiting for me ignorant owner/manager shouldn’t treat customers with such disrespect. Very disappointed won’t be coming back. Got a bunch of death stares from manager/owner as well.

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Agata Maj . 2023-08-08

MORE AT Google

3 of us went in to order a milkshake for 1 of us and we had teas in our hands as soon as we walked in they started shouting to get out because we were casually holding the other drinks, me and my friend had to leave one of our friends behind to order the milkshake and we were waiting for a long time and the drink wasnt even good ☹️

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Missiwa . 2023-08-08

MORE AT Google

It was horrible sat down and I got kicked out a screemd at because I had a drink from somewhere else but my friend was getting food from there and I had to leave by her self be I got screemed at at owner is so ignorant 🤬🤬

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Charley Blair-Morrison . 2023-08-08

MORE AT Google

Very odd. Told hot food not now available at about 2.40pm, even though Google places says 6pm I think. Then ordered two drinks, and the person exclaimed “only two drinks. Is that it?” - Almost in an accusatory manner. I went to the table and my daughter wandered off to collect another member of the family. On their return the cafe was blocked off by a line of chairs . Maybe about 2.55. Odd. At about 2.45 my wife separately sat down at a table with our autistic boy and his favourite food waiting for us to join her. Now I do understand people eating food from elsewhere being a problem (I suppose) but the efficiency of the swoop-down on this bad behaviour was a bit over the top, being told that this banning was (not truthfully, the harm to their business I guess) but due to ‘contamination reasons’. All very odd and a bit iffy. Sitting there on my own: with all four of my family, feeling ODD and UNWELCOME, sitting on the public seating outside. I’m a business owner myself. I know how life can make a person act like that. I wouldn’t dare go back. Fawlty Towers of the North - at best. At worst, habitual, rude liars using this venue to abuse paying customers. Not absolutely certain who I’m dealing with here as this Google listing is for a dissolved company (Dec. 2022).

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Robert Donnan . 2023-05-31

MORE AT Google

Passive aggressive staff attitude belonging to the 80s or before. I will never return here for sure.

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robertdB1259UV . 2023-05-30

MORE AT TripAdvisor

Absolutely rude ignorant owner!!!!!! We were three people. One two of us had tea and one of us had milkshake. As we were talking the owner came up and said “ if yous aren’t having food can you leave I need the tables.” Even though place wasn’t full had plenty empty tables. Absolutely disgusting behaviour. I’ve paid for what I’m having not sitting for free, maybe she wasn’t happy we didn’t order food but we’re paying customers nevertheless doesn’t matter. Stay clear she’s always rude and her service is very poor. The young staff are nice but she’s got an attitude problem. Don’t waste your money overpaying for bang average food and drinks and even worse service. Just go to 109 cafe just outside or bakers + baristas that is also in St. John’s shopping centre.

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P M . 2023-05-03

MORE AT Google

A great place to stop and chill

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Joe Dalton . 2023-03-08

MORE AT Google

Couldn't believe that one of the staff were eating whilst preparing a meal. I thought it was perhaps their own lunch. It turned out lunch for 2 customers! Yuk! You need to get on a food hygiene course!

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U3821EFkennetha . 2023-03-08

MORE AT TripAdvisor

I don't agree the staff are friendly, I found them quite rude. And it's pricey

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Una Donaldson . 2023-02-25

MORE AT Google

The 3 assistants were rude and talked very noisily to each other. and ignored the customers. 2 young girls dared to sit for a moment at the outside tables and we're quickly pounced upon, fair enough but youngest assistant came back in declaring 'I enjoyed that' very unprofessional also I found the food pricey for a cafe.

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unad2020 . 2023-02-25

MORE AT TripAdvisor

Friendly staff excellent service

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Morag Stobbie . 2023-02-18

MORE AT Google

Lovely quiet clean cafe. Prices were reasonable and staff were friendly and attentive.

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Maggie Anderson . 2023-01-16

MORE AT Google

Breakfast with coffee and toast £10 which was average value and would have again.Fish & chips with fizzy drink £13.50 which is overpriced by comparing with other cafes.Staff were pleasant and everything kept clean.Reason for closing at around 3.15pm is lack of customers.Use it or lose it.

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al g . 2023-01-07

MORE AT TripAdvisor

Great breakfast well worth the money, staff friendly and helpful.

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raymond Lovie . 2022-12-14

MORE AT Google

I just had a cuppa. And yes I people watch. Lol staff were kind and polite. They were all cleaning something. Well done . And toilet was spotless too.

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Janet cameron . 2022-11-11

MORE AT Google

Excellent all day breakfast Nine items, tea and toast for £10

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John Milne . 2022-11-07

MORE AT Google

Service was quick. Food came to the table piping hot, seemed fresh, good portions 😊 Overall a good experience.

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Axelle L'Hortalle . 2022-10-29

MORE AT Google

Had a cheese and onion wrap very little cheese on the wrap and cost near £8 shocking

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Barbara Riddell . 2022-08-23

MORE AT Google

Having previously had lovely soup here was stunned and very disappointed at receiving a watery bowl of peppery tomato "soup" with miniscule odd bits of carrot and odd bit of spaghetti. £5.50 with a roll. (Nearby Mila does a better value bowl of soup. Tasty and loaded with veg).Seem to be more into meals for their regulars. Staff seem friendly but basic bowl of soup should be fair price and not taste like reconstituted soup.Sad.

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Katrina D . 2022-08-18

MORE AT TripAdvisor

Just been in for a coffee absolutely appalling customer service. Coffee not bad but young jumped up girl had issue with us charging our mobile phone. Absolutely appalling service and told if we didn’t unplug the phone she would have to ask us to leave. And leave we happily did. Avoid this place like the plague, in fact by the smell of it you may well end up with it. Definitely not worth going if you’re after a friendly welcoming visit to Perth. Coffee 5/10 customer service 0/10

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Kevin Rafferty . 2022-08-17

MORE AT Google

Just been in for a coffee absolutely appalling customer service. Coffee not bad but young jumped up girl had issue with us charging our mobile phone. Absolutely appalling service and told if we didn’t unplug the phone she would have to ask us to leave. And leave we happily did. Avoid this place like the plague, in fact by the smell of it you may well end up with it. Definitely not worth going if you’re after a friendly welcoming visit to Perth. Coffee 5/10 customer service 0/10

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C4627NCkevinr . 2022-08-17

MORE AT TripAdvisor

Went there about 2:45pm on a Saturday. Was told the kitchen was closed....at 2:45!! Ordered coffee and juice for the kids. Staff made it patently obvious that they were closing and started cleaning tables and mopping up floors and putting the chairs away, just as we had sat down. Never going back there. Customer service training needed. Not the worst but not exactly the warmest of welcomes. Looks like the staff all want to go home pronto. Definitely better places in Perth to eat/drink.

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chasb906 . 2022-08-11

MORE AT TripAdvisor

I visited here with my husband, 12 year old daughter & 70 year old mother in law… we got our food which was ok I guess but not what we expected and we were almost being pushed out of the door!! At 3:20 they were cleaning up around us & closing the shutters ready to close at 4pm!! We witnessed an elderly lady turned away because they were cleaning & closing up & we really felt like we had to go.. it was around £40 for us to eat & we left food for this reason. Staff where friendly enough but in too much of a hurry to get away.

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Ellah Hannah . 2022-07-30

MORE AT Google

Went in for a light lunch, we both had toasties which were god awful - bread only JUST toasted on the outside, which made the inside stone cold and the cheap, nasty, plasticy cheese also wasn't melted in the slightest. Bought a hot chocolate with cream - the mug wasn't even half full of liquid. Used a highchair for my son which I had to wipe down before use as it was dirty. Staff could also do with cracking a smile once in a while - zero costumer service. Most definitely wouldn't recommend, and certainly won't be back.

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Sasha Cairncross . 2022-07-23

MORE AT Google

We ordered our breakfast and were served within minutes the breakfast was cooked to perfection. Meat was very high quality thoroughly enjoyed it. Plate was rammed also. The staff brilliant would defo recommend a visit if in search of a good breakfast in perth

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S5391SPcolins . 2022-05-31

MORE AT TripAdvisor

Absolutely amazing the food is of the best quality the staff will always try to accommodate most requests important glad I happened to stable on this little gem within the St John's Shopping Centre in Perth

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Bryan Whiting . 2022-05-07

MORE AT Google

Staff very attentive and full breakfast really popular.

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Louise Thomson . 2021-12-31

MORE AT Google

This place has very poor customer service. We were met with two servers who had very bad attitudes, one of which was very rude to us all. When we asked if we could sit down, one of them replied "This isn't a McDonalds, mate"

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Kayla . 2021-10-23

MORE AT Google

Lovely staff! Was served by a young girl who made me and my family feel welcome, food was amazing and great quality and the prices match. Would recommend and is wheelchair accessible and suitable for prams.

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andy robertson . 2021-08-07

MORE AT Google

Customer service was absolutely terrible. The “boss” served food to tables with a really dirty apron on. Attitude was stinking. Such a horrible person. Don’t go here not worth the money!!

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ciarrysm . 2021-07-06

MORE AT TripAdvisor

Absolutely disgusting attitude from a server today, the staff need to learn customer service and some need an attitude adjustment

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georgie guilar . 2021-05-15

MORE AT Google

I loved the server and how nice the employees were. The food was delicious!!

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Chloe Riddell (BERRY) . 2021-05-08

MORE AT Google

Near £16 for a breakfast 2 coffee and a biscuit. When I broke down prices the biscuit cost over £3. I no they have had it hard the last year but looks like they are trying to make up the loss by overpricing some items.

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robertgH446CI . 2021-05-08

MORE AT TripAdvisor

Rude staff, who don’t wear face covers. No social distancing between tables. Table not cleaned but told to sit at it anyway. Hair found in coleslaw. Do not go here

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Emily M . 2020-10-31

MORE AT TripAdvisor

My son and his 2 friends were just about to sit down for lunch and were told to leave. Assistant presumed they were just there to sit and mess about and drink their own stuff (one of them had a bottle of juice in his pocket). I was nearby at the time and spoke to the assistant to query her actions, she was very rude to me also. Really disappointed that young people are discriminated against in this cafe and will definitely not be back.

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chunkycharlie-58 . 2020-10-31

MORE AT TripAdvisor

My son and his 2 friends were just about to sit down for lunch and were told to leave. Assistant presumed they were just there to sit and mess about and drink their own stuff (one of them had a bottle of juice in his pocket). I was nearby at the time and spoke to the assistant to query her actions, she was very rude to me also. Really disappointed that young people are discriminated against in this cafe and will definitely not be back.

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Shirley Wilson . 2020-10-31

MORE AT Google

Had lunch and found a hair in my mac n cheese told the lady about it, didn't even apologise and even blame me as she said it was a fluff and it came from me. I will not recommend the café

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Misstinay . 2020-10-10

MORE AT TripAdvisor

Food was terrible. Egg was like rubber and only 1 egg on the roll. Bacon roll wasn't good either. Chips were awful all hard and had a horrible taste to them. 1st time ever here but never again. Due to covid I think the staff need training on cleaning. While we there not 1 table was wiped down yes they were cleared but not wiped down. Girl cleared table then started wrapping cutlery up with no gloves on. I think gloves should be used while serving food as well.

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H H . 2020-10-07

MORE AT Google

Very expensive for the quality of food as not great

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Claire Allan . 2020-10-03

MORE AT Google

Just the best place in the whole world, lovely staff, great food, and always a very nice welcome from the staff x

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Graham Geddes . 2019-12-22

MORE AT Google

Ordered the cooked breakfast and was served this plate full of greasy food. I went to return it and to get soup instead (which i also paid for) and was told the food was cooked in oil...i know it is cooked in oil everywhere it is cooked in the same way but I've never been served such awful cooked breakfast before...not only the food was awful...staff weren't helpful either...i was made to feel bad for returning the disgusting plate and paying for another meal. don't recommend the place. Edit following owner's responce: yes, we had sandwiches, however as soon as we were told to put them away we obliged. There was no visible sign that it wasn't allowed to consume things brought from the outside. Regarding the breakfast...it is an absolute lie that half of it was consumed. My mom hardly tried the black pudding and a mushroom if i recollect correctly. Please double check with your staff before posting here. Also, I don't see how this is relevant, i never asked for my money back... i just bought a different meal. The biggest issue was the attitude of staff which is again shown in your comment below. Just read through the rest of the comments below from your other disappointed customers and realise there are changes you can make to improve the place.

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E Kas . 2019-09-23

MORE AT Google

Great food great service, friendly staff, clean and welcoming

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Angela Reekie . 2019-08-29

MORE AT Google

Very cheery people, great for a breakfast on the go,

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Sheila T . 2019-08-29

MORE AT Google

Ok place for quick cup of coffee and a scone.

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james smith . 2019-06-18

MORE AT Google

Was greeted by a rude woman at the tills. Food is over priced for how simple and plain it is. Atmosphere of cafe isn’t great especially outdoor area. Younger waitress was polite and friendly which is the only reason I’m giving 2 and not 1 stars.

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Hilary Ritchie . 2019-05-23

MORE AT Google

Great food and service well worth a vist

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linda rusdale . 2019-05-13

MORE AT Google

Nice place ti gi for a coffee. Can even have a good read , no noise n kids jumping around. Kid friendly

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Pauline Devlin . 2019-04-24

MORE AT Google

Milkshake was warm 🤔 and didn't taste as good as I thought.

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KCG . 2019-04-17

MORE AT Google

Excellent servicand food etc xxx

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Susan McFarlane . 2019-03-25

MORE AT Google

Lovely cafe with a lovely owner... Always welcoming and makes a big deal of the customers

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Scott Campbell . 2019-03-15

MORE AT Google

Really friendly staff, always clean and welcoming..Serve a wide range of fresh food..

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Lorraine Gray . 2019-03-10

MORE AT Google

Very clean and efficiently well run cafe. Fast service and what I like is the fact that no table lies very long uncleared and clean even during busy periods. The staff are very friendly and helpful. The cafe itself is well spaced out with a variety of seating arrangements. The food is plentiful and the all day breakfast is certainly a feast. Very good value for money and a great menu choice. This is well worth trying out and I believe you would come back again and again.

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R Smith . 2019-03-09

MORE AT Google

All i can say is wow to service from start to finish, never had as quick as service as i have today.

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Ashleigh McGonagall 1975 . 2019-03-05

MORE AT Google

I went in to buy a cup of tea and the lady serving me was looking at me as if I were something she had stepped in. Cup of tea was alright but don't think I'll be back again. 👎

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sheryl . 2019-02-21

MORE AT Google

Easy access friendly staff good choice of food and drinks at a reasonable price

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Jennifer Thomson . 2019-02-16

MORE AT Google

Great drop in cafe, short stay or meeting place. Service good, food homely.

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christina cross . 2019-02-10

MORE AT Google

This is a typical shopping centre cafe. Staff are caring and attentive. No surprises with the menu.

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Stephen Drysdale . 2019-01-26

MORE AT Google

Great value. Hot filled roll and a pot of tea. Will definitely be back.

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Andrew Fairgrieve . 2019-01-24

MORE AT Google

Good place for a quick coffee and not expensive

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Peter Rawnsley . 2018-12-24

MORE AT Google

Great place for a tasty lunch at very reasonable prices

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Catherine Gibson . 2018-12-22

MORE AT Google

Just a brilliant cafe cooked breakfast is well worth the money @£8.50 including tea and 2 slice of toast.its clean modern and staff are excellent.

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Dave Nicoll . 2018-12-10

MORE AT Google

Goodvfood cheery staff not too dear and a cracking location

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Bill Sime . 2018-12-04

MORE AT Google

Food fantastic. Staff a bit ditzy. Would I go back yes.

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Ann Mccabe . 2018-11-18

MORE AT Google

Every one was polite and friendly food was hot and tasty

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Sandra Boyd . 2018-11-09

MORE AT Google

It was ok but did not feel inviting. Colour are dull on walls and it was cold inside. Coffee was ok not sure if i will go back. X

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Angela Browning . 2018-11-01

MORE AT Google

Popped in today was visiting from wishaw met the most arrogant and nasty person working they're we five had bought teas coffees and cakes and pooped out to get a sausage roll from Greggs for my autistic grandson we took it out and was about to give it to him we she came marching up saying he can't eat it on the premises we were unaware of this but that was ok but her attitud was uncalled for in the end my grand son started crying this lady isn't suitable for the job she clearly isn't a people person!! On looking round the shop the printed sign stating no food unless bought on premises is partly hidden by a Halloween decoration !!!

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Margaret Shaw . 2018-10-27

MORE AT Google

Lovely atmosphere and solid Scottish fare :)

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Futch PHOENIX . 2018-10-23

MORE AT Google

Well situated within the St John''s Centre,I went into this Cafe for something to eat and drink whilst shopping.... Nice little Cafe,very pleasant,and very friendly Staff...Lovely Scones,and a lift that takes you right up to the toilets...Perfect!!...

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Anne Clark . 2018-03-19

MORE AT Google

A very comfortable venue to have a coffee etc when meeting friends for a chat, seating is also very good having leather bucket chairs inside....I'm sure others will find it also quite charmimg.

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Sheila Mccutcheon . 2018-02-25

MORE AT Google

Came here with my sister who was visiting from America. We had stopped at her choice as she was thirsty. The lady on the till was very helpful. As even though there was a sticker on the till saying they took Discover card we asked if they did indeed take it. The lady on the till was very polite and said "let's find out". When the card did not work, whom I can only assume was the manager and will now be referred throughout this post as the manager, came over to "assist" the lady on the 'till. We did not get an introduction as she took the card out of my sisters hand (without asking) and proceeded to swipe it. "No we don't take it" I pointed out the sticker. "It's wrong" she snarked. My sister replied saying that was fine as she pulled out another card and suggested maybe they have a sign saying that they do not take it or maybe take the the sticker off? The manager then began to argue that it was because it was one of those top up travelling cards which we corrected as it was a debit card. To which she then argued well it's an American one. My sister said again that's fine and repeated about maybe putting up a sign. We finished paying the lady on the 'till who then courteously said "sorry about that". The manager immediately snapped at her and told her not to apologise as it wasn't their (the establishment's) fault. Because of the tone my daughter who I was holding burst out crying and the manager responded "oooooo bad day!?" With yet more attitude to which at this point I told her no, just you and we left thanking the woman on the till who at this point looked as uncomfortable as us in the situation. Such a shame. We opted out of eating and went somewhere else for food. I'm sure the cafe could have been quite nice but because of our experience I will not be coming back or recommending the establishment to anyone.

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Holly . 2017-06-27

MORE AT Google

Popped in for a coffee today. Coffee was good but not impressed with the gum chewing female who served me. NOT a good look.

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carole fenton . 2017-04-21

MORE AT Google

My friend and I got kicked out because we were trying to find signal to get the bus times home, when the WOMAN kicked us out she had a cheek as well! I recommend not going there anytime soon as there very snippy and horrible, also the prices r a bit to DODGY!

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Sophie Chalk . 2017-01-28

MORE AT Google

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Being on a later shift at work I don't turn up to Baynes for lunch until 1pm. Unfortunatley by that time they often have a poor selection left because they do not prepare enough product for the day. No white rolls, no chicken mayo and very unhelpful staff who refused to make up a fresh roll for you if your preferred choice is not already made up, which is usually the case at this time of day. That's even when there is plenty staff behind the counter so much so they are standing about chatting. When asked if they could make one up fresh, at first their excuse for not doing so was there was no chicken mayo left. When challenged what was stopping them from making some more up, there was suddenly also no white rolls left. Perhaps a one off you say, well no, I have been in multiple times before which is why I finally pushed the point with them am why I am here posting a bad review. I have never been able to get a chicken mayo roll on white at or after 1pm. Apparently it is Baynes that dictates what time you should be having lunch not the customer. One time I did manage to get manage to get a chicken mayo roll but once I arrived back at work, I discovered in fact it was a brown roll, so, the Baynes bakery assistant does not seem to know the difference between a white roll and a brown roll. The boss's attitude at the Glenrothes store is even worse, she does not care a jot if you can get what you came in for and denied that it was poor customer service to not have any white rolls left by one o'clock and only having a limp selection of only the brown ready made rolls that no one wants available was fine. I even complained to their headoffice - another waste of time. I got a women in their office who is probably just the office secretary who also. Here input was to say that she would let the area manager know. Of course nothing changed, did she call me back a week or two later to see if I had been in since and had things improved? No she did not. My advise is if your in the central Scotland you will get much better service, and choice, if you go to another bakers for your lunch, I recommend Stephens the bakers, they are far superior in every respect. Baynes = poor choice, poor service by arrogant staff. You may get better service in other Baynes stores but why waste time just go to someone else and be guaranteed to get a better service.

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3.5

414 Opinions

location-icon6 South Methven Street Entry from Mill Street & South Methven Street
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Really good place to go for food and service

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3.5

28 Opinions

location-iconUnit 12B St Catherines Retail Park
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Can’t quite figure why folks opt for Greggs, but the locals seem to love it. Greasy buns with sausage patties and hp sauce, or squished egg and cheese. Like an egg muffin but reheated meats and egg. You have to be in a big rush to choose this spot over a fast food place. It is, in fact, faster than fast food. And it’s cheap. But if you’re at a motorway service stop, go ahead in and have the full breakfast, take a little time for a decent meal.