Mackenzie's Coffee House & Patisserie in Perth & Kinross

Don’t come to this place! The owner is so rude, I asked for a tea just with OAT MILK BOT WITH WATER, and when I said to her she trough my tea and after she said me I have to pay again the tea just with milk, and I said to her she has to tell me before how much is the price before throwing away the tea , so she get angry and do it me the same tea with water.

Desserts are old and too sugary. Average coffees.

What friendly people! Thank you for your recommendations; the treats were delicious! -Texas

We had a lovely coffee with cake and cheese scone,staff were friendly and welcoming.Venue was busy but staff made sure tables were cleared quickly so no one was waiting for any length of time.

The hot chocolate served their was really good . The cafe ambience was also quiet nice

Lovely place to enjoy coffee or tea. Nice ambience !

I’ve had great experiences here, so I unreservedly recommend this place for a light meal. Soup, toastie and pastries are delicious. Arran ice cream is the best, so I recommend trying any flavor; they’re so creamy! Overall, I highly recommend a visit here.

Super busy shop! Had the raspberry and whisky ice cream, which could have used more whisky flavor, for sure. Savory and sweet items in the case looked great.

Dropped in for a quick coffee and toasted sandwich while passing through. Sadly the decaf coffee was like dishwater and the cheese toastie pre made and then toasted and almost inedible. Such simple things should be so easy to get right but one to miss

Cutest coffee shop with a fruit scone as good as my Nana used to make. Lovely little shop 😊

Was yelled at, not once but twice, for simply sitting down and eating my ice cream while waiting for my coffee! I was told no eating ice cream in the premises at lunch time but there were about 3 empty tables! Such an awful way to treat tourists!

Really friendly staff, lovely cake and coffee, nice and clean cafe.

Wow - best sandwiches ever, and the best selection of cakes I could imagine. All homemade. Really excellent. And all env-friendly packaging. Top class!

For whiskey ice cream, go next door. The quiche was so delicious..! Ask for it to be warm!!

Delicious ice cream of various types. A large portion

The best espresso coffee and scones I had in Scotland (good job young man!)

A beautiful coffee shop and delicious desserts. My girlfriend and I often stop by for coffee with a cake or a slice of pizza 🍕. Very tasty and very fast service despite the constant queue😋

Racist. I should have read reviews prior to walking into this place. Espresso tasted burnt, older lady behind the counter was rude and unwelcoming. Stopped here on our way out of town. Fiancée ordered an ice cream with our coffees as takeaway. She was simply finishing her ice cream on one of the empty tables in the cafe before leaving. This lady stopped taking a customer’s order to shout over the register and told us to leave because we ordered takeaway. There was no queue (one person ordering coffee). There were empty tables. Everything about the interaction left a sour taste in my mouth. I had a lovely time in Pitlochry UNTIL this morning. After reading previous reviews, it seems like this same person treats anyone with melanin this way. I am brown and my fiancée is Irish. Seems like she didn’t like that. What a shame. This town is such a gem, but that lady ruined it for me. Give your business to any of the other cafes in town.

Unfortunately, we found the lady at the counter to be rude and unwelcoming, and the espresso was below average. We ordered to two drinks to take away, as we were on our way out of town, as well as a small ice cream. There was no queue and a few open tables, so we sat for a minute to eat the ice cream. She proceeded to ask us leave in front of everyone in the cafe in a loud and rude manner. We had no issue leaving but the way she spoke to us was quite unnecessary. The whole experience was very off-putting and a sour end to our time in Pitlochry. I’m not sure if we caught her on a bad day or if something about us upset her. We would not recommend this cafe, I’m sure there are better options to town.

A lovely little Coffeeshop in a lovely little town. The food was very delicious and the staff was very friendly too. Very recommendable!

Lovely bread and the soup were nice too, but not what I expected

Two empire biscuits £6.50 ! I bought as thought they must be very nice at that price. Absolutely horrid. Even the top was not icing but cheap fondant. Worse I have ever tasted. Very very disappointed. Inedible. Don't waste your money. There are no prices displayed . Typical tourist rip off.

Been here today (28.07) with tour group. Ordered whiskey & raspberry ice cream. But unfortunately I got ice cream without any taste of whiskey and with small portion of raspberry sauce. And the worse part, it wasn't even tasty. Really sad that this is how they act with tourist

Food and drink lovely. Server slammed plates down without any comment.

I am sorry but the coffee was terrible. Too hot and did taste like cardboard. i ordered regular Latte. i would try other cafe next time. staff was lovely though.

Such lovely service, so kind. The quiche is amazing and so is the coffee would definitely come back!

This is a charming cafe and eatery with good food and friendly service! My wee Scottish breakfast was perfectly cooked and piping hot. The people who work here really make you feel welcome.

I bought a cheese scone and asked to get it warmed up because I had one bite and it was dry. The girl said no because she thinks I'm taking it to go. I said I'm sitting inside and showed her where I was sitting. Then she said no because they were busy. Just really bad service and £3.25 for a dry scone that they refused to warm up. Also, everyone else's got warmed up no problem but they wouldn't do it for me. They treated me differently than they did the rest of the customers. I'm the only one of a different colour.

Had an empire biscuit and loved it! I took it to go and the folks working there were so lovely. Stop at Mackenzie’s if you’re in Pitlochry!

Hands down the best Mocha and Caramel Latte we have had on our 2 weeks travelling around Scotland. Service with a smile 😊

I would give zero star if possible. We were deciding which flavour of ice cream to choose and there was an awful sour faced elderly woman behind the counter being so rude to a tourist and acting so inconvenienced by them. We walked straight out and took our business elsewhere

Avoid! The owner is the rudest person I’ve met in a long time. Take your custom elsewhere - there are many lovely coffee shops on the Main Street happy to welcome you in a courteous manner.

Good service and good food! Thanks for a great visit!

One of the worst tearooms we have been in, the older waitress was sour faced, abrupt and rude to customers, I witnessed her snatch a wooden fork out of a American woman's hand and bark "you don't need that, it is for take outs only, we will give you a proper fork" she then went and put the fork back up on the display. Our order of tea, latte and scones was so so, tea served with a coffee cup that had to be exchanged as it was dirty, the latte was nothing special but the scones were nice which they kind of had to be because £14.10 for two scones and hot drinks was taking the p***. To top it off the toilets were disgusting or at least that is the word that the woman used that was in before me used and I had to agree, liquid all around the floor at the bowl and a door that sticks (poor woman struggled to get the door open)

One of the worst tearooms we have been in, the older waitress was sour faced, abrupt and rude to customers, I witnessed her snatch a wooden fork out of a American woman's hand and bark "you don't need that, it is for take outs only, we will give you a proper fork" she then went and put the fork back up on the display. Our order of tea, latte and scones was so so, tea served with a coffee cup that had to be exchanged as it was dirty, the latte was nothing special but the scones were nice which they kind of had to be because £14.10 for two scones and hot drinks was taking the p***. To top it off the toilets were disgusting or at least that is the word that the woman used that was in before me used and I had to agree, liquid all around the floor at the bowl and a door that sticks (poor woman struggled to get the door open)

The tour took us to this small town and it was the first stop. I was about to buy a cheese and tomato sandwich when suddenly the freshly made scones came out of the oven. I ordered a cheese one and it is the best I have ever eaten. I liked it so much that I ordered another one and then regretted not having bought several more. If anyone reads this review please eat a cheese scone for me. The people who serve and the owner are very friendly.

Walked in this very quaint and cosy tearoom, ordered their homemade veg soup which was fresh, tasty, warm and thick with a hot roll, took home a home baked apple pie for later, would defs come back for more…

We were passing through and discovered this magical little cafe by chance. Small, cozy and super delicious cakes. The cappuccino was great and the service was very friendly.

We just had a quick stop here, I wasn't planning on getting anything but was tempted by the Apple pie! It was amazing and then followed up with a takeaway quiche. All homemade ar decent prices.

In Pitlochry for a family birthday. I ordered a chocolate birthday cake by telephone. The cake was beautifully presented and tasted delicious. We had a cheese scone and quiche with our coffees, perfect. The staff were helpful and the home made desserts looked unbelievable. A very high standard for a small tea shop. Recommend a visit to enjoy high standard food.

A friend and I came here as we were passing through for a hike. The older lady and the other server were very unwelcoming and miserable. Puts a bad light on what is actually okay food and coffee. The chef was really nice though!

A nice little cafe friendly staff and excellent service. Faultless food and drink

Great range of snacks and cakes and very reasonable.

Dear owner of this coffee house, in response to your passive aggressive reply to my original review (attached as an image), fyi I'm talking about coffee shops only (Tesco is a supermarket). Yes, I've been to many such independent coffee shops that were more than happy to provide a cup of warm water when asked for by a customer. So, instead of attacking all the negative feedback, maybe take a step back and watch your café employees behaviour towards a certain demographic, which I must reirate again, has been made more than clear by some of the reviews earlier. It does not affect me, it's just another café, just another grumpy person. I'm definitely not coming back. Please make sure your future customers are left happy and content.

Friendly service. Good selection of cakes.

We were just passing through when we stopped at this coffee shop. It is tiny but so cosy, we were welcomed in by a very friendly lady. It was our first Scottish breakfast ever and it was so good! Every product is fresh and local. The coffee was good! On our way out we took a strawberry smoothie, a raspberry smoothie and a home made shortbread to go. Also really delicious. I would absolutely recommend to go here!

very good coffee, awesome ice cream, great staff! met their filipina cashier and get to know some facts about the small town too!

Really good coffee, had pesto tomato and cheese panni and chicken soup ; you get two of those panini’s one just didn’t make it. It was delicious . Place is also dog friendly and is really welcoming

Unwelcoming and abrupt staff, our first experience of poor hospitality in Scotland. We took our custom elsewhere. Best wishes

We have visited here while passing through a few times. Brought friends back here coming from Inverness, stopped for lunch. We all had various toasties with side salad with tea & coffee which were so delicious. We were going to have a cake too, they looked scrumptious,but we were stuffed after the toasties. Staff were really nice. We'll be back.

Excellent food and great service. Friendly people. Charged up the EV at the station and had breakfast. Right around the corner. Recommend a visit

Ordered an Americano and warm enough while we had a brief stop when heading back to London on last Thursday night (23Nov). Nice and friendly staff (cashier?) - but don’t know what’s her name😅

My wife and I walked into this cafe for a mid afternoon snack and coffee . Welcome was non existent and although it’s tiny and was very quiet the staff managed to ignore us for 5 minutes. Eventually one approached us to take our order and when we asked for a menu , we’re told “ it’s what’s left in the fridge “ With local businesses struggling and places like this very dependent on tourist trade , not a very good impression, so we just walked out

The only place for a coffee we found in the afternoon since everything else was closed but we didn't regret it. Both the coffee and the pastries were delicious and the prices were good.

Very very sorry to say that their hot chocolate is watery and weak.

Perfect! Service and home made food are totally 1st class. Thank you 😊

The employee or owner likes to pass rude comments. Made us feel unwelcomed. Seems to be pattern based on the comments. She is racist towards anyone that isn't white

Lovely place, very kind staff and delicious coffee 💕

We happened to walk into this cafe by chance with my aged parents for coffee and a small bite. We felt really unwelcome by the rude lady serving us. I am sorry if the color of my skin bothers you, but if you run a business treat everyone the same. The whole experience spoilt it for us and won’t be returning to this town ever.

A lovely little bistro, with delightful cakes! Friendly staff too. Highly recommended for breakfast, coffee or lunch.

Sweet establishment. We enjoyed a scoop of their whiskey raspberry ice cream. The whisky is very subtle. Service top notch!

冰淇淋好吃，不過沒覺得太特別，咖啡也不錯。店裡有廁所可以使用，要走下樓，不過只有一間，人多的話要排一下隊。

Very cozy atmosphere. The Raspberry Cheesecake and Passion Fruit Cheesecakes are superb. The cappuccino and the tea are delicious and the service is very fast and friendly. Perfect start for the afternoon!

If you ate looking for a veggie breakfast this is the place to go food and staff were amazing

The coffee does not taste good, avoid if you are looking for a decent tasting coffee!

Visiting this lovely village for lunch. Stopped in for the Scottish tablet ice cream and a 1/2 strength cappacino. No problem. Staff gave me the coffee separately from the milk so I could goose my own strength coffee. Thanks for being understanding. Ice cream was delicious. Coffee just the way I wanted it. Thanks

Best coffee in Scotland (so far) thank you!!

We were just passing through on a coach tour and discovered this tiny gem. The service was friendly and efficient, and the food was delicious. Best chicken soup I've ever had! Warm, tasty and filling with the freshly baked wholemeal roll. Highly recommended. But be quick, it only seats about 10 people.

Great for take away and sitting in. Good food, lovely scones and baking.

Looked a reasonable small cafe when we went in. Menu choice was OK for a lunch and staff seemed attentive. My wife and I ordered quiches which were heated, whilst the mother in law ordered a sandwich. All well so far but then there was a clatter and two quiches landed upside down on the floor. Looked like the server had taken them out the oven and dropped them as the plate was too hot. At the noise I looked over and the 3 staff looked round and saw me watching. The quiches were lifted but laid on a worktop not the bin. Eventually we received our quiches, new ones. But when we were eating I saw the server place the 2 that had dropped back in the display case beside tge others- uggh. My mother in law wanted to use the toilet, she is 95 and is not that mobile. She opened the door to head down to the toilet but was faced with a very steep stair so be warned this is not accessible. Would I eat here again - no chance. I did say to the server I was very disappointed she had done that but I don’t think she disposed of them.

Well folk’s! Being a Scot and with Mi Lass! Top quality foodstuffs. Excellent service and fair prices. (Unlike the other side prices of the town) Head towards this diamond for your foods

OK I suppose, they won't customize dishes: 🙄 ie.: you can't just get eggs and hash browns, you must buy and receive some other stuff as well even if you're willing to pay a premium and yet not eat the "black pudding" made from pork scraps.

Accueil très sympathique, bons sandwichs typiquement anglais. Bonne pâtisserie dans un petit salon bien sympathique.

This looked like a good place to get an ice cream, but looks can be deceptive. When trying to pick a flavour, my wife asked to taste the cranachan ice cream, not unreasonable given its an unusual flavour, and was curtly told 'we don't do tastes'. The ones we bought for the kids were tiny, not even a full scoop, and the server tried to overcharged me until I queried the total.

Nice little place on the main street with the basics such as locally baked cakes, coffee, other beverages, ice cream, and even gluten free offerings.

No frills coffee shop with many choices of drinks, cakes, pastries, small sandwiches, and both healthy and less healthy stuff.

The café is a bit crowded. The folk next to us were far too close. Service is lovely. The cakes are all made in house and are amazing! Breakfast roll was ok but everything on the breakfast plate needed more cooking. All undercooked and not hot. Sausages were sadly unpleasant abd undercooked. The egg albumen was clear. Café staff doing great but the chef isn't. Very reasonable prices.

Delicious food, scones are to die for. Cakes, etc all homemade highly recommended do NOT pass it's gorgeous!!

Fantastic veggie breakfast at 9am on a Sunday! Really friendly and hospitable and wonderful food! Highly recommended 👌

Friendly staff, great coffee, clean toilet. Great spot to call on if passing through Pitlochry.

We were staying outside of Pitlochry on our way to Skye, our hotel didn't do food so we stopped in Pitlochry for breakfast We discovered Mackenzie's by accident but hey, what a nice surprise. The gentleman behind the counter was very welcoming and seated us immediately. Two full Scottish breakfasts were delivered quickly and were so, so good. They do cakes, bakes etc and the take away business was doing a great trade that morning People from all over the world were calling for food and drinks. I know now where to go in future

Rudest staff I have ever come across in hospitality. I took my 1 year old so and mother concession age to the cafe for ice cream. On arrival I went to the counter and said to my mum to sit down and put the buggy in the corner of the cafe. The women behind the counter shouted at us and said we couldn’t sit down as we only were having ice cream. The tables were only for customers having lunch between 12-2. Weird rule? My mum and son were exhausted and it was raining outside, sitting down would have been much appreciated it. I was very embarrassed and did not say anything but notice other customers looking at me. I ordered the ice cream anyway and the same women aggressively said to my mum to move and move the buggy and she was putting a table into the corner. I told my mum to wait outside and I struggled to pay whilst holding my son. I found it incredibly rude how we were addressed. I left feeling awful, another customer came outside and stated how shocked he was how the staff spoke to us and he said that the staff had very poor customer service when he was being served. I couldn’t agree more and I am glad we did not eat food here. I would have understood if there were lots of people waiting and not enough tables but there were at least two tables available and no one waiting behind us. Ruined my day and my holiday. Will never go back ever.

Coffees great, apple pie very nice and a scone which was either frozen and deforested or not fresh on the day as advertised. The raisins on the outside of the scone were like bullets and the middle powdery. Told the young waitress and she said “ That’s why you get butter and jam” I decided to literally bite the bullet and will never return. Arggggggg!!!!!

Perfect start for a weekend’s walking, Scottish breakfast. The local sausage in particular was absolutely delicious (note: it does come with beans, but I can’t stand them 😂) Good friendly service too and the cakes looked great

Their is two ladies was helpful and explained the items and patient with a good service. There is one guy who is not polite that affects the ratings.

Excellent food and service. Just a panini, but the filling was tasty and the food fresh. Lovely friendly staff.

THE CHEESE SCONES 👌Cute wee coffee shop, and the guy working was so friendly & made use an ice cream iced coffee 🤌

Ice cream was delicious, highly recommended

Good service and lovely food. The home made cakes are fabulous.

Great wee café on the way out of Pitlochry! Our favourite coffee stop on the way north! Good choice of sandwiches and home made cakes- they even had a couple of gluten free options.

Visited during Bank Holiday weekend visit twice, good quality, well cooked breakfast, hubby had sandwiches and homemade soup, which was very much enjoyed also, didnt try the cakes but looked delicious!

Great coffee, excellent baked goods.

Great little place for a light bite, coffee, ice cream. Dog friendly and great individual apple pies

Very small for sitting inside. Also very busy. The apple pie was delicious but the coffee was a bit of a let down. They serve ice cream too but the place is small and the ice cream queue goes right between the tables where people are eating. I couldn't see an obvious solution to the problem but getting hit in the head with a rucksack is a distinct possibility.

Delicious lunch stop!! We stopped for lunch on our bus tour and we filled the shop with our group and we are still talking about how good it was and how friend the workers were!! Highly recommend!

The best chia latte I have ever had! Kind staff, very nice stop for coffee. Did not try the food, but looked and smelled lovely.

Just a perfect wee cafe with delicious tosties and cakes! We visited twice in two days and on both occasions took cakes selection take away

Thank you for the great Coffee!

Good coffee, great deserts .. busy place on a weekend

We arrived in Pitlochry early and decided to visit cafe for breakfast. It only had six tables for two so quite homely and food was cooked to order. We both had breakfast rolls with hot drinks but was really satisfying. Staff are friendly and cafe...