The best restaurants serving Other cuisines food in Upper Braes Falkirk Central Scotland

Had lunch after visiting the play park behind the cafe. Toasties, baked potatoes, soup and ice creams all great. Staff were very friendly and welcoming. Dog friendly aswell so no one has to be left out when visiting the park, farm and cafe.

First of all if it had not been from message from manager everything been fab ! However very poor customer service from him / her that he/she got staff to pass on . The staff themselves are lovely - have been in a few times and always very impressed but overall impression of here now changed. I was not after full meal and just wanted loaded macoroni chips . This was not on the menu anymore but I asked to have ( did not know this )and my order was taken as the bar staff very accommodating . However on returning to table I noticed been charged for full mac cheese meal . Think difference least 5 pounds and knew would not manage so returned to bat .Again staff lovely but were unable work out how to refund but said if okay would get in touch manager and took my number which I was fine to wait with as knew happened as maybe caused confusion ordering what no longer there . They even asked could I choose desert instead to make up but as I said was not needing much . Anyway thought would get call next day - food served and was a huge portion ( but I did only want smaller plate ) and when started eating told manager had said not be getting any refund the difference as what ordered not on menu.so not willing to do Just felt this was all very disappointing and seen by time finishing nobody else there at about 6pm not best way to draw people back and with such lovely staff and food I would suggest poor customer service from management will certainly not increase foot fall!!

I did not enjoy the experience. I complained ( perhaps incorrectly) that my steak was undercooked. I was embarrassed by the experience. I won’t be back. Very poor hospitality.

So much about here is really good but a few things let it down. Most of the staff are lovely but there is one lady who is rude and patronising. Has a terrible habit of scowling, being negative and unhelpful and then calls you “hunny”. Service can be slow and food can take a while when busy but everything is cooked to order and delicious when it arrives. Toilets are tiny and wash hand basins difficult to use. On the whole well worth a visit and fingers crossed that one of the lovely friendly staff members serves you.

Overpriced, needs a real menu. While nothing wrong with the quality of the food, the combinations just didn’t work and resulted in a taste mess. I think the “chef” maybe needs to taste his own food. Had the Moroccan lamb. Which came cold, not helped by the ice cold cuscus which seemingly just came out of the fridge, buried under that was my single sprig of broccoli, again cold. While cuscus can be eaten cold, then that’s a cold dish…everything else should be cold, you can’t mix it with lamb and gravy. Add to it fresh mint sprig that overpowered the entire dish, destroying the lamb flavour. When you charge £25 for this dish at the bar rather than the restaurant…your delusions of “restaurant” quality foods stands out. It’s a £12 dish at best and even then it’s below parr. It just doesn’t work. The lamb was fine, but for the love of god, put it with traditional hot veg and maybe some roast potatoes.