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The best restaurants serving Other cuisines food in Madeley Newcastle-under-Lyme West Midlands
3 Restaurants on GastroRanking
Delivery
Pickup
Outdoor
61 Opinions in 1 websites
Absolutely beautiful Sunday dinner ! Popped in on the of chance. Shared the sharing Sunday platter, what a delight, everything was fresh, vegetables gorgeous. Staff were really lovely and attentive, will definitely be returning !
1045 Opinions in 3 websites
We visit The Hand and Trumpet quite regularly and receive a loyalty meal ticket for each person per visit. It states on the tickets ' Six of these tickets can be exchanged for up to £12 off a main course or light bite from Monday to Thursday ( excluding Bank Holidays, set menus and ticketed events)'. Today was Tuesday and Christmas Eve, so met the criteria for using the card as it was not a Bank Holiday, we didn't have the set menu and it wasn't a ticketed event. However, we were refused when we offered our cards as part payment. The manager explained that he was unable to accept them following a company directive as Chistmas Eve is busy. However, this is not part of the conditions of the Meal Ticket offer. It is always a good idea to stick to the written terms and conditions rather than feeling the need to change them when it suits. The meal itself was beautiful, the staff were a delight but we left with a sour taste in our mouths as the company are not true to their word.