Delivery
Pickup
Outdoor
The best restaurants serving Other cuisines food in Shepshed East Charnwood East Midlands
2 Restaurants on GastroRanking
Delivery
Pickup
Outdoor
37 Opinions in 1 websites
Had a lovely visit to The Railway with my family. The Landlord and Lady are super warm, friendly and attentive. We loved it, as did our kids… great outdoors area for them. Lovely atmosphere and friendly locals too. Will definitely be back!
585 Opinions in 1 websites
Came in today and was looking forward to our meal as we have been before a few year back and it was excellent. Unfortunately on this occasion we were bitterly disappointed. Ordered starters which were OK but took 30 mins to arrive at our table, although there was only about 10 tables full in the restaurant so we weren’t sure how it was so slow. We finished our starters and waited a further 20-25 minutes for our mains. After asking the manager where our food was he went and checked and said there had been a mix up and someone else received our food, when it did finally arrive it looked as though it had been sat there for ages and was bone dry (The waitress had told us our food was being freshly made after the mix up). It looked like something you would get from a fairground burger van. The added pulled beef on the burger was so dry and the burger pattys themself were clearly burned and the cheese looked as though it had been microwaved on. I chose not to bother eating the burger and just had the chips, although they were also cold and very dry too. After speaking to the manager about it he did offer free drinks and said he would replace the burger and take it off our bill, I opted not to get another burger anyway as I didn’t fancy a repeat of the first occasion. My partner ordered the breakfast burger which again looked very dry and burnt, but she did eat it in the end as she was just hungry and needed something. Now for the staff, the waitresses seemed fairly inexperienced and any time they spoke to us or came over they just seemed awkward. We were sat out of sight in the corner and the staff presence in our area was minimal, the only person I really saw walking around was the manager. The manager himself (unsure of his name but he was wearing glasses and possibly a blue shirt) was excellent at his job, he did do his very best to make sure we left satisfied, and he was probably the only reason this isn’t a 1* review. Although it wasn’t his fault the food was terrible he did do his best and was very welcoming on arrival and pleasant throughout. Overall we did leave very disappointed and I can’t really see us returning again, especially not during a busy period considering this was our experience in a relatively empty restaurant.