Delivery
Pickup
Outdoor
The best restaurants serving Japanese food in Basingstoke and Deane South East
3 Restaurants on GastroRanking
Delivery
Pickup
Outdoor
37 Opinions in 1 websites
Went in to pick up some desserts for a few days time as noticed before they have a long shelf life. Hardly any doryaki left but I took the last two. Went to pay to find they only take card payments, but they couldn't their card machines to work! Spent nearly 15 minutes waiting for them totry re-booting, trying contactless and pin options. Eventually looked at taking cash but they had no change. I didn't have the exact money so they tried asking me to buy less or more to fit to a note value! Eventually they found some change. Got my desserts home quickly as I couldn't after being out of the fridge longer than planned, only to find these were previously frozen and have to be used within 4 days of being defrosted. No indication of when defrosted so I cannot use them in a few days as planned. Use by date is only for their use if the item remaina frozen - not sure it is ok to sell pre-packaged food to customers without a use by date? Wasted my time and money; today was enough to put me off going back.
486 Opinions in 3 websites
Awful service tonight. Drinks thrown onto the table at nearly £7 for 1 pint of beer. Food service was very very slow with 1 adult finishing dinner and still waiting and asking 3 times where the other adults mean was. When we asked we were told it would come. We chased again and told the same. We asked again and were then told it is coming. It finally come but so late... Awful dinning in experience. They are clearly prioritising all of the JUST EAT deliveries above customers who bother to go in and eat. Awful and a complete shambles.