The best restaurants serving Italian food in Ceredigion Mid Wales

First class service and meal as always

Our first visit here last October was amazing and we were so looking forward to going back a year on but we were so disappointed and won’t be returning. The service was just shocking and we weren’t the only ones who were unhappy. This was a real difference to our first experience when we were served by a wonderfully attentive host. We sat downstairs this time, as we wanted the indoor outdoor experience. We were welcomed and shown to a table packed in the corner of the terrace area. We sat down, sitting drinking the water in a lovely jug covered in tin foil…, waiting too long to be brought menus. Then more waiting for someone to come and take a drink order and obviously a food order because we’d waited a long time. No drinks appeared after 5-10 minutes (ordered a cider and glass of wine). Then our food came out and still no drinks. Meanwhile a table next to us waited almost 20 minutes for an order to be taken (the man had to get up and flag a waitress down) then were told there had been a lot of orders and their food would be 20 minutes. They were unimpressed. Our drinks finally arrived! The food was tasty and huge pizzas but the tables couldn’t actually fit two pizzas on. No one came to check our food was ok or ask if we wanted another drink. We finished our food and asked for a pizza box and the bill. These things, again, took a while to come. We left cash and couldn’t be bothered to wait around for change so left. As we drove past, our table still hadn’t been cleared and the money was left. The service left us feeling really disappointed after us both really looking forward to returning following a great experience the first time on ok anniversary. Maybe we should have sat upstairs again with the great Italian man - the owner I think. A real shame.

We had lunch. It was nice but the staff were terribly badly dressed. Man at bar was in loudly coloured rugby shirt and person who brought the food was in too short shorts, thick, hairy legs and trainers. Please smarten yourselves up. It looked very unprofessional. Long trousers and a proper, smarter shirt or polo shirt, please. I noticed this is supposed to be 5 star. You need to maintain certain standards in all aspects.

The food was beautifully cooked! It was a lovely atmosphere and the rosè Zinfindal blush was amazing! However, we were slightly disappointed with the service, we had went out as we were on holiday and we thought it would save time as we had to pack for going home, but instead we had to wait ages for our food, we waited for the starter then they came out with the Main course, then we waited about 25 mins for dessert and that was after asking for it the second time too!

Appalling delivery was over an hour and a half late food was cold had to keep my little sister up till past 12am she is only 9 and was very tired and very hungry absolutely Appalling and will never be ordering from them again just finished the edible bits of the meal (meal deal 6 and extra garlic mushrooms) the food was vile and we both could only eat our burgers I'm not happy at all