Osteria 1815 (Feathers Royal Hotel) in Ceredigion

We had lunch. It was nice but the staff were terribly badly dressed. Man at bar was in loudly coloured rugby shirt and person who brought the food was in too short shorts, thick, hairy legs and trainers. Please smarten yourselves up. It looked very unprofessional. Long trousers and a proper, smarter shirt or polo shirt, please. I noticed this is supposed to be 5 star. You need to maintain certain standards in all aspects.

Lovely setting. Friendly staff but very slow service considering how quiet the place was. Having waited for some time to order, our main courses took some time to arrive. However both main courses of fish and turkey and gammon pie were good. We then were asked if we would like desserts. We were given menus but after 15 minutes we had to go to the bar to order as no one had come to take our order. There was again a delay in getting desserts resulting in my partner getting hers first and then my own turning up some time later. Really disappointed with desserts. Apple and strawberry crumble. The crumble was virtually non existent and barely covered half the dish and then to cap it of, a thimble of custard that barely covered a quarter of the dish. It was a real let down having been recommended this venue by our holiday hosts.

We enjoyed a wonderful meal. The salmon salad was sensational, and the duck was absolutely delicious. The staff was very attentive, making our evening truly special.

Good home made Italian food and a very friendly welcome.Good menu choices ,My partner has good knowledge of Italian cuisine and she was more than happy with the meal. Our visit was on one of the coldest days of the winter, and the room was slightly cool, but we will return hopefully in better weather and enjoy the delights of the seaside town before another meal.

We have a holiday home nearby and have eaten most places in the area and was looking forward to trying this place as I love Italian food … we booked very last minute New Year’s Eve and we’re happy to get a table and they were dog friendly … the place is decorated beautifully and had a lovely open fire … we were the only people seated in the bar area as we had a dog .. so there was no atmosphere for us … I was firstly disappointed that they had no rose wine as I think it’s a pretty standard drink … the young waiter who took our order was not very friendly and was not helpful with the menu and was quite condescending when I asked a question… when our order came he had got the order wrong and bought us 2 of the same dish but we had ordered 2 different dishes as we had waited a while my husband just decided to keep the wrong order., this is my other disappointment the meals were very small it was £22 for a breaded chicken breast on a very small amount of what did taste like microwave mash … it was ok but not very filling for that price you would expect to get some veg ! … we then ordered dessert and waited about 20 mins before they then came to say they had run out of tiramisu! … I feel they should of said this as soon as we ordered not as they bring the one desert out after waiting 20 mins ! Personally I think they gave our tiramisu to another customer…. A very basic cannoli was £8 …we paid nearly £80 for 3 courses and a couple of drinks we came out hungry and got a pizza from a take away … I feel this place could be great for us as it is dog friendly but they would need to improve the service and regularly change the menu and include specials and definitely revise the prices it’s definitely very overpriced and there’s much better value and quality places to eat very close by

Excellent food, fresh and authentic. Bar area is beautiful, a welcoming fire and with local art available. Cocktails are fantastic. The team are friendly and attentive. I would highly recommend a visit. Thank you.

lovely authentic italian rustic food served by a couple who originate from Lucca northen italy we are so lucky for a small town to have such a delicious meal and friendly atmosphere are fist time in here after moving to the area but will become regulars after tasting such good food