The best restaurants serving Italian food in Lowlands

Pizza EXPRESS?!? No express about it! Went here for lunch while at Caledonia Retail Outlet. Staff member serving the tables was very polite, cheery & friendly - off to a good start...or so we thought. Time waiting for food after placing our order (1 half & half pizza + 1 portion of mozarella sticks) was around 45 mins. When the food eventually arrived the pizza was luke warm & over cooked - the pepperoni was dried out & when eating parts of the pizza it was like crunching on a bag of crisps. My husbands half of the pizza was slightly better as it had slightly more topping on it. Definitely wasn't worth the wait! We were going to order the golden chocolate caramel dough balls to take out but didn't want to wait/waste another 45 mins of the afternoon so didn't bother. Had eaten here before but following this experience, I don't recommend this Pizza "Express" & won't be returning.

Have been ordering from them for a few months now, there service has got worse and worse! Overcharging when ordering over the phone with them, forgetting items and then charging to then bring them out and overall a bad customer service experience with ak desserts… so disappointing won’t be ordering from there again.

Best pizza in dumfries! All of the desserts and sides are great as well, absolutely recommend getting the banoffee pie😍.

Booked through the app at 6:10, and was told order would be ready between 6:35-6:50. I received a second email stating order would be ready at 7:05. When I went to collect, they struggled to find my order, then told me they hadn't started to cook it yet, and to come back in 20 mins. Eventually got my order at 7:45. Once home, I discovered one of the orders was wrong, and definitely not what we had ordered. An entirely frustrating and disappointing experience. I will not be back!

Not good at all, the fish and chips are horrible. Nothing is cooked fresh, the batter is awful, it smelt funny too. Couldn't even eat it.