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The best restaurants serving Italian food in Cheshire West and Chester North West
37 Restaurants on GastroRanking
Delivery
Pickup
Outdoor
73 Opinions in 1 websites
Called in after a meal elsewhere. The selections on offer are extensive. Greeted with a smile by both the staff working and they didn't rush us. Made the custard up fresh whilst we were there and boxed the desserts up nicely for us to take and eat at the hotel. Large selection of ice cream. Everything we had was spot on.
339 Opinions in 2 websites
We arrived at 8:30pm on the 2nd October 2024 with about an hour and a half until closing time. First of i’d like to start with saying how annoyed we were at the service as it was completely and utterly incompetent . It felt as if because we were a group of uni students, we felt belittled and not taken serious of because of the complaint we made. The food took around 20 mins to come to the table with about another 5 tables waiting around us, when the food came we were not satisfied at all with appeal and taste of the food. Both the calamari and spicy prawns were cold and half frozen and the crispy potatoes were not like advertised. We did complain to the staff and her response was she was going to speak to the female manager on shift and we were not informed with what the manager had explained to her co worker. And we were also misinformed about the student discount that was displayed online, uni days advertised on like that the discount was 25% off the final bill or £7.95 for a classic pizza. We are not happy with the experience we had tonight and when complained we were not given an indication into what was going to happen. We would like either some form of refund or credit. As this service is not expected from any customer who steps into a respected restaurant
4 Opinions in 1 websites
Absolutely amazing! Me and my partner popped into the farm shop just to look around, ended up buying and trying some cheese and cider! Extremely friendly, they gave us a mini cheese experience which we loved and recommended some amazing cider as I was unsure about what wine to have. We both learned a lot about their cheese. Great customer service, can’t wait to go back 😊