The best restaurants serving Italian food in Ellesmere Port Town Cheshire West and Chester North West

From the start this place was a shambles, we are here 12 months ago and it was just as bad but as we were out and been sent a discount voucher by them we thought we would give them another go, we should have bothered ! Stood for 10 mins at the entrance waiting to be seen, we had booked a table in advance, we were eventually seated on a tiny table in the middle of the floor no room on the table and no room around us as my chair was hit by staff and customers the whole time ! We asked politely could we move to a slightly larger table and was told no were too busy !!! The tables in question stood empty for our entire visit … The drinks took ages as did the food, The food was overcooked and bland at best and for a chain restaurant was also very expensive £9 for a very small calamari starter … We then waited 35plus mins for our main which was just ok …… the server was slow and disinterested all night over all for staters and soft drinks an pizza for 3 the bill was £80 not value for money at all so thank god for the discount code . The assistant manager is the only shinning light in the restaurant …..

Really disappointed with the service, went in for a meal and only two other tables occupied at the time, we were asked for our drinks order, this then took nearly 10 minutes to materialise whilst staff chatting behind the bar. We then thought as drinks came over we could order our meal but the server dived off to greet other customers arriving. Another 2 parties arrived and half an hour later we were still waiting to have our food order taken. In the meantime the other parties that had come in had been served food! There was no apology for delay the entire time we were there and sadly, although the food was good, I won't be back again.

Took my mum for birthday here today, the food was amazing, so delicious, the service was great, thank you!

Ordered from thier website.they have taken the money from my account.rang then 7 times no answer. Went to the shop and they are not even open!