The best restaurants serving Italian food in Welwyn Hatfield East of England

We didn’t get off to a great start. We were asked today to move our 730pm to 7pm booking as they were now planning to close early. We were the only table and sadly I felt like we were an inconvenience throughout. Food - Sadly my chicken was bland and the potatoes were rock hard. I tried to catch the attention of the waitress for some time. Eventually she came over. I explained that the dauphinois potatoes were really dry and hard but no alternative offered. In my humble opinion it was heated from frozen. We had one drink each. No checking back to the group for other drinks / more water/ anything needed. Then probably about half nine the lights were brutally lifted up to ‘ inform ‘ us that we now needed to leave. We didn’t make a fuss .. paid the bill and left. … it’s a shame because the restaurant itself is beautiful but cutting corners and really poor customer service will probably mean only there will be one table in there again … and it won’t have us sitting there.

Food was great, everything was fresh and the mains were lovely. We came for a birthday meal, there were 7 of us, the service was very slow but staff were friendly enough to begin with. There was live music playing (which we weren’t informed of when booking) and the speaker was just behind us and we could barely hear each other talk which was frustrating. The main issue we had was with the bill, we didn’t feel (given the slow service) that they deserved the full service charge (that they automatically put on the bill) but given there were 7 of us, we still tipped £20. They were initially fine with this and no questions were asked until one of the servers came over (fairly disgruntled) and said that ‘you know we didn’t charge you for bringing the cake out’. Never in my life have I experienced a restaurant charging for a cake but he obviously felt the need to make a dig because we didn’t pay the full ‘optional’ tip. It’s a real shame this happened, as the food was great. Because of our experience of this, I wouldn’t return.

Evening Meal in this local Italian based restaurant. The food was absolutely fabulous. The calamari perfectly cooked and all the food beautifully presented and delicious.

Amazing place and delicious food, very good service and kind staff. I will go to visit again soon it’s really worth it. I will recommend this restaurant to everyone!🌺✨

Pide chef! Él no puede hacer más por ti y la comida está caliente cuando recoja. "Tío" es el principal hombre y mantiene el espectáculo en la carretera

It's a Costa, so food and drink is as expected, however, the staff in here are always miserable and too busy talking to each other to engage properly with the customer.

Really delicious food, which tasted really fresh. Our waitress Natalie was so so lovely. Really happy, full of smiles and couldn’t do enough for us (including making our desserts!!) she made our afternoon so much better. Thank you Natalie. My little boy thought you were great and he loved the chocolate ice cream!!

I have always liked Prezzo, but not any more. The food was poor quality, small portions and extremely overpriced. The staff were however attentive and friendly.