Delivery
Pickup
Outdoor
The best restaurants serving Italian food in Welwyn Hatfield East of England
8 Restaurants on GastroRanking
Delivery
Pickup
Outdoor

72 Opinions in 1 websites
We'd read good reviews about The Terrace at Sópers so thought we'd give it a try. First impressions were good, nice restaurant, spacious, a lot of seats empty for Lunchtime. We were promptly shown to our seats and orders were taken a short while later for starters and mains. After a 15-20 min wait both our starters and mains were bought over together? We were a little confused as we hadn't requested this and we've never had this at previous restaurants (we dine out a lot). There was no apology or explanation given. We were so hungry from the wait at this point we just excepted it. The waitress, who seemed nice, did come back and check on us once we'd started eating. The food was well presented, and tasted nice enough but nothing at all special. I had the fishcake which was okay and the duck salad, which was nice but there was barely any duck and it was tiny pieces. So mainly salad leaves and plum slices. The desserts were nicer (we had the Chocolate Nemesis). They stick a service charge on the bill which we thought was a bit cheeky given the slow service, but we could have had it removed and didn't so that's on us. On the whole we personally wouldn't rush to dine here again due to the slow service, them casually serving 2 courses together with no explanation, and the food just didn't wow us enough to draw us back.

391 Opinions in 2 websites
Very disappointing experience. Was once a regular visitor many years ago (think back to the days of Crêpes Suzette being made at your table) but having moved further away, we have not been back for some time. Having arrived slightly early, we were left unattended for a while and were told our table wasn’t ready and we could wait outside. Great. Finally got to the table, was left for around 20 minutes with the menus and no service. Asked a passing waiter if someone could take our order and they sent someone to take food order but still no one took the drinks order. Starter arrived promptly. All very delicious but calamari portion was very small. Main course arrived. It was cold and the Yorkshire pudding was like a brick. We asked for more gravy. Twice. Again, no one came to take more drinks orders and we sat with empty glasses. We chased up for a waitress to take our dessert order and asked for the bill at the same time. Some time later neither desserts nor bill had arrived. A waitress came over to take dessert order and we told her the order had already been taken and the bill requested. She scuttled off and came back to apologise to say it hadn’t been put through and took it again. Bill arrived and it was for the wrong table. It was clear many tables were getting terrible service and there was much grumbling around us. I was reluctant to pay the service charge but in the end we did so as not to cause any scenes. We will not return.

3 Opinions in 1 websites
Pide chef! Él no puede hacer más por ti y la comida está caliente cuando recoja. "Tío" es el principal hombre y mantiene el espectáculo en la carretera

510 Opinions in 2 websites
Really delicious food, which tasted really fresh. Our waitress Natalie was so so lovely. Really happy, full of smiles and couldn’t do enough for us (including making our desserts!!) she made our afternoon so much better. Thank you Natalie. My little boy thought you were great and he loved the chocolate ice cream!!