The best restaurants serving Italian food in St Ann's Nottingham East Midlands

Initially served by a member of staff impersonating Morticia who only smiles to fellow staff.......then after 3 drinks a friend was asked if the electric bike was his by the pool table which was not noticeably causing an obstruction.......the guy asking was wearing dark jeans and a blue tracksuit top with 3 white stripes down the sleeve...... My friend with a smirk denied it being his bike at first, it was at point that the guy asking about the bike became more aggressive/antagonistic in his manner...... As I'm currently on a course involving customer service, what I've witnessed today in this establishment is some of the poorest customer service I've seen in a fair while..........

The staff at Farro’s Grill House are honestly the best I’ve ever seen. Everyone was incredibly friendly, welcoming, and genuinely cared about the customer experience. The level of customer service was in a league of its own—attentive without being overbearing, and always with a smile. On top of that, the food was really good!!

Tuvimos una experiencia maravillosa en Bella Italia, nuestro servidor era Oli y él no podría haber sido más atento 💖 gran servicio y comida fabulosa, sin duda recomendaría, gracias Oli por tan gran visita

Arrived earlier than our booking but were accommodated with no issues, drinks and food all arrived quickly. Food was hot and delicious!