Delivery
Pickup
Outdoor
The best restaurants serving Irish food in Down South Eastern NI
19 Restaurants on GastroRanking
Delivery
Pickup
Outdoor

182 Opinions in 1 websites
I’ve been twice in the last couple of weeks. To be fair, I’ve no real complaint about the food but on both occasions I’ve felt like I was imposing on the staff by daring to place an order. On my first visit, the food took so long to arrive that I had to go up and ask 3 times. No apology and nothing but scowls from the staff. My son is 2 and it was very difficult not having table service if you have to wait 50 minutes for eggs. He kept following me up to the till and there was no help offered to carry the food down to the table despite me having to carry my son back in one arm and food in the other. After keeping us waiting so long, it would have been appreciated. The kids chicken and chips was incinerated but I did not complain as if just seemed like too much trouble. All of the staff seemed extremely unhappy. Despite being irritated, I went back with my husband and son today. Straight away, we were met with a very impatient girl who pretended not to understand our order. (A chicken salad - hardly confusing). Then, after getting an eye roll for asking the young French girl to apply the 10% discount per our annual membership, I thought to myself, never again! I asked her if was ok, hoping that she would realise her behaviour was not appropriate. Without looking up, she says ‘yeah’. The food is fine but it’s expensive, which you don’t mind paying for if the experience is good. It’s isn’t. The staff are clearly unhappy and it makes for a very negative customer experience.