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The best restaurants serving Indian food in Tudor Kingston upon Thames London
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Delivery
Pickup
Outdoor
126 Opinions in 1 websites
We have been regular consumers of Take Away deliveries from Deea, with a high level of expenditure over the last few years. Last night , March 16th 2024, we ordered a delivery at the cost of £88. Firstly , a king prawn shashlik dish @ cost of £16 approx. one of the most expensive dishes on the order , was not delivered. I rang the restaurant and it was delivered , albeit later than the original order. Then my daughter found a black hair in her vegetarian dish,. I rang the restaurant again, and the manager rang me back shortly afterwards to say it was a hair from a brush they use on the Tandoori grills. He sent another replacement . By then it must have been some time after the original delivery and my daughter would not trust the food again, feeling quite ill at finding the hair , and of course by the time the replacement dish had been been delivered again, it was all to late for my dinner. waiting for the prawn dish and hers, it felt like money wasted . Ok, these things happen people might say , but when you spend £88 ...not unusual for us with Deea , it is not unreasonable to expect due care and attention. We will not be ordering delivery from Deea ever again. Just not good enough or acceptable standard of service. Very careless and poor customer service.