Delivery
Pickup
Outdoor
The best restaurants serving Indian food in Sundon Park Luton East of England
4 Restaurants on GastroRanking
Delivery
Pickup
Outdoor
392 Opinions in 3 websites
I ordered food as a delivery for a family dinner. Didn't receive what I ordered. Called to ask for a replacement only to receive the same again.... The wrong thing. Called a second time and spoke to a very rude, abrupt man who tried to say I was not clear with what I wanted, which of course I was when I rang. I clarified what I wanted and they agreed to replace it only to sent the same thing. After a lot of 'debating' about the situation with him I requested a refund to be told I would have to drive to the restaurant to collect it - if I was going to do this then we would have eaten in. I asked once again for the dish I had originally ordered to be told this was the last time they were replacing it..... None of which would have been needed if they got it correct in the first time. I agreed to which the man abruptly hangs the phone up on me. No goodbye or apology for the inconvenience!!!! My family had all eaten their dinner and my bread was cold and rock hard by the time I got my curry. NEVER ORDERING FROM HERE AGAIN
14 Opinions in 2 websites
First and LAST TIME. As you can see my dinner was served with a black curly facial hair! Also had an item missing from order called them and he started asking everyone in the place. Told me it was in the order. Why would I call and not be getting on eating my dinner of there wasnt an issue. I said so you are saying im lying he then said he would look into it and call me back. 15mins later knock at the door with the missing item. Need to work on customer service and hygiene!!! 🤢 very disappointing. You also need to not breach data protection as the receipt in my order was not mine and disclosed the full name, address and contact number for someone else!!! So not doubt someone else also has my details