Delivery
Pickup
Outdoor
The best restaurants serving French food in Duke's Sefton North West
3 Restaurants on GastroRanking
Delivery
Pickup
Outdoor
31 Opinions in 1 websites
Previously visited several years in a row & fully enjoyed both the food & the service. 2 out of 3 main courses arrived almost an hour after ordering when the restaurant has only 2 tables occupied. Food was cold & lamb well done instead of pink. After complaining to a manager, no interim refreshments were offered & he told us that there was a trainee chef working & there were problems. Waited a further 30 minutes for replacement meals to arrive whilst more recent diners were prioritised with their ordered food. We had been working all day at the Southport Flower show & simply wanted to eat & get to bed. Instead our evening was ruined, my husband having to eat alone & us having to wait an hour & a half to eat. The food was disappointing & had become very mediocre instead of excellent as it had always been. Hugely disappointing. As a consequence of such an awful experience, our bill was negated but we would have rather had the great food we normally enjoyed there. I believe the restaurant was in new hands so perhaps new management was responsible for the huge change of quality & service. We will not return.