The best restaurants serving British food in Pannal Harrogate Yorkshire and The Humber

I have just read the managers new reply. OMG, shocked. I think the tone and the fact that my mobility issue had to be on show for all to see is an insult. As we were offered a short low down bar stool as my wife has mobility issues. Lady who showed us in, then didn't seem happy we were not accepting the stools. She took us back outside to wait outside the door and told us we would have a long wait and asked us to wait until the table came free. NOT THE QUEUING PROCESS that was the problem. It was how we were spoken to and treated because we didn't accept what was offered. Lady talked to us like a school mistress, then pointed and was aggressive at one point all because i moved to look in the shop window and away from the queue point she had placed us at. We were not there to be spoken to like naughty school children, so we left. All because we weren't standing in the right spot outside, whilst only us were there. Raised with the manager who seemed to think her attitude was OK, as does the owners reply to my review, not exactly a professional reply, just excuses for poor customer service. Shame as I was taking my husband there for the first time and with a wedding in mind for an outfit, as it came highly recommended. Will be sharing my experience with others. My advice avoid as they might have great food, their customer service wasn't great, and the owners' reply is not accepting perhaps they got it wrong. DISAPPOINTING 😞

Hello We had breakfast at crimple earlier this week and it was just devine, the full English is the one to go for. Great food, Great staff, Great Location, Great parking what's not to like Paul

Love a country pub with great beer (hand pulled bitter) and straight forward no nonsense home made food. The Theakstons bitter is alongside The Fat Badger in Hartogate the most consistent & best kept Beer. Called in for Sunday lunch which I really enjoy in there and I noticed a chefs special “home made gammon and mushroom pie” with seasonal veg… wow a big shout out to Piers the chef that was outstanding!! Light and crispy pastry top, plenty of tasty filling alongside big fat chips, seasonal veg and extra gravy in a side jug. I look forward to Pie season through the colder months.. Anyone looking for a quality country pub then book a table.. Thank you once again Paula and I loved it..

We chose here to eat while travelling 400 miles from Aberdeen to Wacton in our electric car. The food was good. The staff were friendly but service was slow. My wife had soup and I had a main. That took about 40-45 minutes. I then had to go and move the car. When I left we asked the staff if my wife could order a sweet. We explained we were rushing. When I can back she still hadn't got it. By the time she got it we had been there a good 1hr 15 min. Disappointing as no notice was taken of our polite indication we were rushing.