Delivery
Pickup
Outdoor
The best restaurants serving British food in Bagnall and Stanley Staffordshire Moorlands West Midlands
3 Restaurants on GastroRanking
Delivery
Pickup
Outdoor
490 Opinions in 2 websites
I am hugely disappointed in the attitude and service at this pub. My wife and I have been customers at this establishment for many years, i lovely typical 'country' pub and always been happy with the service, on this occassion, visiting with 2 other couples we found our experience very disappointing. I have to say the two courses for £14.95 is a bargain with some decent meal choices, my gripe is that my wife is a ceoliac (gluten/wheat intolerant) and was given a seperate menu, when she asked if she could have two courses from that menu for £14.95 she was told, by the abrupt, rude older waitress that she would have to consult the manager and after consulting him as a one off it would be OK. There was vegan options on the normal menu offer, which is a lifestyle choice, but no GF so any ceoliacs would have to order from the GF menu, at extra expense. That was just the start, drinks to the table took an eternity to arrive, the chips looked liked they had been cooked, time and time again and when one of our party asked for a coffee was presented with half a cup, which was, when asked, topped up with hot water which made it very weak tasting. I have to say the young girl waitress was polite and courtious and did everything she could to oblige us, the older lady was, i thought rude and I would have said something to her but did not want to make a scene in front of friends. We will therefore be giving this establishment a break for a while