The best restaurants serving British food in Bagnall and Stanley Staffordshire Moorlands West Midlands

I've had two very good lunchtime meals recently. Firstly in late September I had lobby and a bowl of chips. The lobby was a generous portion with good meat content and tasted very nice. It came with bread & butter. The chips were crsipy and tasted great and also a large portion in a bowl. This meal was very filling and I left with a full tum. Good value for money! Then, on the next occasion, I had steak & ale pie, chips and veg and asked for extra gravy. This meal was also a very generous portion size and delicious. The pie had lots of meat filling, the veg was plentiful and the chips were superb. Also the extra gravy (included in the price) tasted great and the meal was priced very reasonably. I was also very full afterwards! But I believe in leaving clean plates when the food is so Good!! What more could you ask for?

I am hugely disappointed in the attitude and service at this pub. My wife and I have been customers at this establishment for many years, i lovely typical 'country' pub and always been happy with the service, on this occassion, visiting with 2 other couples we found our experience very disappointing. I have to say the two courses for £14.95 is a bargain with some decent meal choices, my gripe is that my wife is a ceoliac (gluten/wheat intolerant) and was given a seperate menu, when she asked if she could have two courses from that menu for £14.95 she was told, by the abrupt, rude older waitress that she would have to consult the manager and after consulting him as a one off it would be OK. There was vegan options on the normal menu offer, which is a lifestyle choice, but no GF so any ceoliacs would have to order from the GF menu, at extra expense. That was just the start, drinks to the table took an eternity to arrive, the chips looked liked they had been cooked, time and time again and when one of our party asked for a coffee was presented with half a cup, which was, when asked, topped up with hot water which made it very weak tasting. I have to say the young girl waitress was polite and courtious and did everything she could to oblige us, the older lady was, i thought rude and I would have said something to her but did not want to make a scene in front of friends. We will therefore be giving this establishment a break for a while

Miserable rude staff, not enough staff about when you need them, little things felt like we were putting them out and average food at best. This place used to be fantastic !! I feel to charge the prices they do they need to seriously up their game!. More engaging friendly helpful staff needed !!!