Delivery
Pickup
Outdoor
The best restaurants serving British food in Frome Vale Bristol, City of South West
5 Restaurants on GastroRanking
Delivery
Pickup
Outdoor
898 Opinions in 2 websites
I've popped in here a few times over the last year with my baby daughter. The food is great and the place is exactly the kind of place I want to pop into when out and about as it has highchairs and plenty of room to manoeuvre a buggy. It's never been busy on the weekday lunchtimes when we've been in there, in fact, it was often very quiet. However, it was always a little unusual that the food would take so long to arrive. The last time I was in there, I ordered a fishfinger sandwich with a side of chips. After quite some time of waiting and hearing the food ding dong, I estimated around 10 minutes between food orders coming out. Then, after around 40 minutes on another quiet lunchtime, my little one had finished all her emergency snacks and was, understandably, getting bored and agitated and making a lot of noise. We were sat right in front of the bar area and the two staff that were there totally ignored us and offered no information about our order. Hungry and disappointed I asked for a refund as we had to leave. The two staff then proceeded to stare at the till with confused expressions for what seemed like an eternity before one of them headed out the back. Eventually they gave me a tenner in cash and I left, never, ever, to return. If this had been a one time thing I wouldn't have left this review, but there were many times when the food I'd ordered only just made it to us before deciding to leave.