The best restaurants serving British food in Leigh Southend-on-Sea East of England

Great little pub in Leigh on Sea

The ambience of the restaurant, massive portions so well worth the price, staff very attentive and friendly, quick service highly recommend

My lady friend in her 80s and me were having a pleasant day and just wanted an Ice cream. We stopped at this window because advertised Italian Gelato. The man attending the public offended my friend who was walking with crutches due to a hip injury. She is under huge amount of pain and medication but that won’t stop her lively spirit from trying to go out and enjoy a good summer day. Is a way to take her mind out of the pain. My friend was asking questions about the flavours, the price, etc… as a pensioner and client she has the right to enquires. I’m not sure what he saw on my friend but that man in the counter (perhaps in his menopause) right away tall her if she was dunk? It was only midday. How rude, and what an aggressive customer service that was. My friend told him right away she was holding herself onto crutches, and that she was under medication. She told him he should not be working in that place. The man didn’t apologise. He just avoided the fact that he insulted my disabled lady friend in her 80s and wanted to change the conversation. We shouldn’t have bought the expensive scoop of ice cream. £7 for two ice creams. One in a cone and the other one in a small paper cup. They were tiny scoops that looks like one. The point is that that man that Saturday 20th July should not be serving to the public.

i visited having not been for a while and enjoyed my drinks. Just over a week later I received a parking charge for £75 from Euro car parks stating I had parked for two hours. I was not aware I had to pay to park and no member of staff or signage made it clear I revisited one week later and tried to speak to the Duty Manager. I explained I worked for a retailer with Euro car parks and as I made a genuine mistake, had proof of purchases my car park fine could be cancelled. The Duty Manager would not even speak to me and shrugged his shoulders and walked off. I was then told to contact Wetherspoons head office. Which I did and they told me it was my fault they could do nothing which I know is not true. Clearly Eurocar parks work with Wetherspoons as you can read online of other pubs operating the same system and cancelling fines that are genuine. Not The Elm though! As a genuine customer I made a mistake Wetherspoons and yet look how many other customers have done the same in your reviews of your pub. Listen to your customers and do something about your system of parking. It’s not clear, your Management aren’t trained and you will lose many customers this way. Brand damaging !!