The best restaurants serving British food in Hertford Bengeo East Hertfordshire East of England

Just phoned the restaurant to book a table for tomorrow. Was looking forward to trying the restaurant for Sunday lunch as the reviews were really good and the food looked great. Spoke to a man on the phone who was very abrupt, bordering on rude. When I asked to book a table he said there was a booking fee of £5 which would be knocked off my bill. I understand why a restaurant would do this so I had no objection to it. So I moved money from a savings account to a current account. He then asked for all my bank details and was unnecessarily brusk during the process. My card was declined and I couldn’t understand why. He then said it was £10. I said that I thought he’d said £5. He then clarified that it was £5 per person. I then moved across more money which takes seconds as it’s all on the one app but he was frustrated with me and asked if I wanted to call back later but he wouldn’t be able to guarantee the table. I was taken aback by his manner and poor attitude and decided not to bother booking at all. If the staff are this rude, my experience at the restaurant would not have been good, and although I am passionate about food, part of the overall experience is the service. I wish I had asked for his name as he does not deserve to have a job in hospitality, but I was a bit shocked at the time. So disappointing.

I have never been so disappointed in an evening out. Staff lacklustre, didn't seem to want to be there. Took ages to take order then over an hour for food to come. Vegetables were raw. Awful, awful, awful.

We always go here when we want to play a few games: two games rooms (one pool room, one with darts, shuffleboard etc). Great prices for drinks and a lovely beer garden next to the canal.

Great view for a Sunday early evening and no busy at all. Mushroom soup is so creamy and tasty and the bread is great.

Friendly service, peaceful atmosphere, and great coffee. I came in on a very rainy day for a coffee, ended up staying way longer than intended partly because of the sandwich, mostly because it was so calm.

Ordered through Uber Eats. We have used Uber Eats for a while and love the service. When our order came it was missing the chips we ordered, so our family meal was disappointing. Oh my Cod should have checked the order was correct before handing over to Uber Eats. We called Oh my Cod to allow them to rectify this and we were told we have to take it up with Uber Eats and they couldn’t do anything unless we come and collect the chips (which defeats the object of using Uber Eats). We are disappointed as it is not the fact we want our money back, but we just wanted to have the food we ordered. Would have expected Oh my Cod to order an Uber Eats to come and collect and deliver to us as it is their mistake, regardless to the cost to them. Very poor customer service.