Delivery
Pickup
Outdoor
The best restaurants serving American food in Dunfermline Central Fife Central Scotland
5 Restaurants on GastroRanking
Delivery
Pickup
Outdoor
837 Opinions in 2 websites
Had table Booked for pre theatre meal for five people. Waitress gave us a list of a lot of items on the menu that were not available. This included Nachos, salad and quite a few other items. 4 people had come specifically for the Nachos. Had to order other items instead. Two people wanted a sweet. Despite us having finished our mains and waiting for service, we finally had to call over the Waitress. She then advised us that only 3 choices of sweet were available, one being vanilla ice cream. Regarding soft drinks, one on menu not available so had to choose something else. Another person wanted ginger beer but they only had two cans in stock. Now I can fully understand that perhaps one or two items on the menu may not be available but this was ridiculous. We had no time to leave to find another restaurant. We certainly won't be returning.
7 Opinions in 1 websites
Very poor standard of staff service at the Kingsgate store. Only one person in front of me and took five minutes to serve them despite 3 staff behind counter a.d another cleaning although when sat all tables required a. Clean. Interaction throughout this once efficient process was limited and no explanation of the way the store operates. Management really need to look at staff interactions with customers.
596 Opinions in 1 websites
Lots of places to eat at this Leisure park but we chose to give F&Bs a try. We were greeted and seated straight away as restaurant wasn’t too busy. Within a few mins our server Brian took our drinks order and told us about the new menu, there’s enough to choose from but sorry to see a few faves of ours not there, in particular the hotdogs (however our server told us why and that’s fair enough). I had the Steakhouse special which was tasty and although wasn’t cooked medium was still enjoyable bar a few bits of fat but easy to cut this off. My wife had the Arrabiatta which she enjoyed and was well done. My daughter had a plain chicken wrap with a selection of vegetables on the side which was also decent. We also had some garlic bread pizza which was very tasty. We were asked if we wanted desserts and we did look at the menu but decided we were too full but they had plenty of options, my daughter had free ice cream with her meal and unfortunately this was reason I didn’t rate 5 stars as it seemed to take forever to come out and my daughter was starting to get agitated. The restaurant by this time was getting busier and I can only assume this is why it took ages to get someone to get our bill, and no fault of Brian as he seemed to be rushed off his feet dealing with other guests. There were 2 manager (or who I assume were managers, as they were dressed different to other staff) and 1 seemed to be dealing with deliveries/take out and the other 1 seemed to be ….well I’m not exactly sure what he was doing tbh. We eventually had to get up from our table and my wife & daughter left while I stood at the till at the main door, eventually manager #2 saw me and then asked if it was table for 1 😂 I told him I had already eaten and wanted to pay the bill, he then instructed me to go back to my table and sit down which it took another few mins for Brian to present the bill to me. I paid and gave a tip but this was only due to Brian making our experience more enjoyable as he was very Informative and I will add that the latter part of our experience wasn’t his fault as he was always busy and seemed to be the main person serving the sit in customers and it did start to get a lot busier All in all a decent visit and my 2 comments near the end are minor but perhaps other staff could be as attentive as Brian especially as the restaurant gets busier. Toilets were very clean and so were the tables & cutlery
91 Opinions in 1 websites
Disgusting Thieves of a company. Why is it acceptable to steal over £50 ?? I ordered £72 pounds worth of food and receive £20 worth l? Of course they dont answer the phone. Surely to god its not that hard to reD a ticket and pit the ordered food in to a bag Why offer a service if you can not fulfill it? So angry that it has to be a gamble on whether or not you get a full order