The best restaurants serving American food in Winnington and Castle Cheshire West and Chester North West

Usually love the food but had a really bad experience with a delivery. Waited 2 hours for the food, received no communication from the takeaway that it was going to be so late or the reason for it. When I called they just said it was busy and told me it would be 10 minutes. They also ensured me the food wouldn't be cold. Took another 25 minutes to arrive and surprise surprise.... it was cold. They're refusing a refund. I spent a lot of money on that order to receive cold and mediocre food way later than expected.

Great music, great vibes, great people x

It was the festival in Northwich so we expected it to be busy today but it was honestly such a huge disappointment. Firstly the booking systems on the tables outside didn’t work so we had to queue up with everybody else who was having the same issue. 45minutes I waited to order because they had 1 person serving! Our food arrived, they had taken my order wrong and sent an extra portion of chips and only 1 burger instead of the 2 burgers. They offered to sort it out quickly and came out with the card machine for me to pay for the burger (16.95 Massively overpriced on a separate note) I paid for the burger and no offer was made to refund the chips that I was sent that we hadn’t ordered …. Burger comes out and it’s raw; so it had to be sent back. By this point; I gave up! Average food, massively overpriced and customer service seems to be an afterthought

Very friendly customer service. Very clean place ,healthy food ..Just missing for me honey mustard😊

I was told I couldn’t order my meal at the till point assistants blamed it on managers. The restaurant was empty. I asked for help at the order point because I wanted to make a few changes to the order, the assistant heard me and walked through the door to the drive through pick up point and chose to ignore me. I asked to speak to a manager and he said he was the manager, he wasn’t a bit interested in listening to me. Got home Chips overcooked and cold, chicken dry.