The best restaurants serving American food in Thurrock East of England

This is the 3rd time i have been there in last couple of Months and the service i have to say is terrible. it took them 20 Mins overall to take my receipt to the counter that i got from the machine and then serve me what i wanted and even then got one of them wrong {gave me two hot wings instead of the 3 i ordered}, and other 2 times i wanted a Variety meal and the woman behind the counter said because it wasn't on there machines i couldn't have one, but then when supervisor came after 10 Minutes of arguing , finally ordered one for me. Thinking of not going there again, shame is the branch in Aldgate , London is pretty good, but this lot are inept and basically shocking

Upon arrival with no previous awareness from Bourgee that this was going to be CLOSED! I was shown an A4 piece of paper on the door stating it was 'closed due to maintenance'.. Thanks for the update! How can I turn up to a restaurant with no email or notification being sent and the only way i found out was not even from a worker but from an A4 sheet of paper, is just ludicrous. Not even been open long and seems to be a shambles from the get go! PANTS, WOULDN'T RECOMMEND!

FOUND A HAIR IN MY MILKSHAKE order the food to my door took 30 minutes to come I only live down the road and enjoyed my meal until I opened my milkshake to mix it.

first impression when i walked in, big and clean store. the service was quick and food still hot, all as i wanted