The best restaurants serving American food in Abbeygate St Edmundsbury East of England

Went for breakfast. The picture in the window looked pretty good. When it arrived it was disappointing the fried eggs were really runny under cooked the sausages looked like road kill shriveled up and dry everything else was warm not hot Sent it back to kitchen. When it came back all they had done is kept the same eggs just turned them over and fried them a bit more until they were over cooked I can't comment on the coffee that I had ordered as it never arrived No wonder they take your money when you order Could not eat and left.

the delivery was assigned for 230 then the app changed it to 330 driver delivered at 330 problem was being changed this affected my plans

Absolutely lovely and amazing staff. Manager/Owner on the other hand will kick you out after spending £300-£400 and won't even bother coming to tell you why! He's more then happy to let the security come and tell us to leave without a reason. Manager/Owner said he was bust talking to other people out the back. So avoided giving us a pathetic reason as to why he got other people to tell us to leave, even though the rest of the bar was making more noise then we were!! Avoid like the plague!!!! The bar staff and service staff are second to none! Cannot thank the bar staff and service staff enough!! They go above and beyond to make your night great!!

I WISH I COULD GIVE 0 STARS!!! Me and my sister visited kaspa’s in Bury St Edmunds for a waffle dessert and two teas. My sister asked if she could also have a tap water with some ice, shockingly she was told “no, as we can’t charge you for ice.” I’m sorry but you are a multi million pound company who, let’s be honest, should allow your customers to have ice in a tap water if requested. This was my first visit to your dessert restaurant and will most certainly be my last. We asked to speak to a manager who then proceeded to give my sister a whole glass of ice (begrudgingly) but not before telling us, it’s not company policy 🤦🏻‍♀️ I think based on the reviews I have read, the staff need to be up skilled in the term customer service. I would like to add that the bucket the cutlery came in was utterly disgusting 🤢 perhaps rather than having 5 staff standing behind the bar chatting you should take some care in keeping the restaurant up to scratch.

A fantastic jem at this time of day. The staff are friendly which always starts the day well. I ordered the Big breakfast, which was large enough to feed me .. That also starts the day well. Overall I can say this is one of the best spoons I have visited. I'd love to thank the staff for their friendly service and happy atmosphere they project. What a great way to start the day before heading over for a training day. Well done everyone.