The best restaurants in Oldcastle Bridgend South Wales

AWFUL! where do I start. Delivery was late. Driver sat outside my house for 10 minutes. Chips were soggy on outside and raw on inside. Crispy beef looked and tasted like it was prepared whilst in lockdown. Chicken balls were soggy on outside and raw dough on inside. Oww and the egg fried rice was burnt and harder than my nips on a cold winters day! Rung back and women persistently argued saying it was cooked fresh this morning (order at 8:15pm) but reassured me it was cooked fresh to order ? Seeking refund I would advise no one order from here save your money and look elsewhere god help the toilet tomorrow

Food was not good at all no cheese what so ever or topping hardly anything called to complain and they shut the phone

Service slow. Food warm looked like it been thrown on the plate. Salad cart empty. Waitress spoke very quiet so couldn't hear what she Was saying . No-one around to pay bill had to go to the bar

The photo I have attached isn’t a photo of cheesy pizza . It’s completely raw , the dough was so raw we could stretch it . This is the 2nd time my pizza has been raw from here , the first time I felt sorry for them as they were a newly opened branch and wanted to give them the benefit of the doubt , this time there’s no excuse I spent £42 on 2 pizzas that were raw and couldn’t be eaten , when ringing to request a refund I was told that a refund request would be put in for me and that a refund couldn’t be done at that time . I have rang twice , emailed papa johns customer services and I have waited nearly 2 weeks for a refund and still nothing . Papa johns customer services have opened an investigation but I still have not had a refund . When did it become acceptable for a Restaurant, to serve raw food and not refund ? I’ll be contacting Bridgend council and the food standards agency to take this further .

Appalling service from a miserable staff member. Middle of lunchtime and nothing for sale. What was for sale was stale and cold. Cold pizza and stale steak bakes. We won't be going back.