Domino's Pizza in Bridgend

Food was not good at all no cheese what so ever or topping hardly anything called to complain and they shut the phone

Another great dominos to pre order from! Also a small space to sit in and eat

Been ordering from here for years and never had a bad experience. Pizzas are always spot on (for Domino's standards), there's always decent deals and delivery is quick

Ordered through the app & collected in person. Reasonably priced & lots of deals on most of the menu. The food was piping hot, which is always a great sign & the place was very clean. The location means few parking bays available, the ones that are, can be a pain to get out of with the petrol station next door being one way, so if you've got a big car I suggest you pull alongside the building rather than directly outside as there's more room to manoeuvre. There was "a" breakfast top type bar to sit & wait but I wouldn't of thought it would be that comfortable to dine in. It was bloody freezing despite the doors being shut & 1ltr of coca cola cost the best part of £4! Card payment only, no cash whatsoever.

I've ordered online twice now for collection. Pizza has always been done and ready, piping hot, and fresh within 15/20 mins.

Delivery driver didn’t listen to the delivery drivers note and knocked when I asked them not to and caused a disruption

Great pizza, friendly staff... Crispy base is the way !

The guys working there looked like they couldn’t be bothered they were really slow. And there was no signs to say that it was contactless payments only I will not go there again

Very good service order taken and pizzas delivered to are car. Offers are worth every penny

Bad quality food, sent us burnt nachos. We didn’t eat them. Hoping they will give me a refund, I’m just waiting to hear back.. I’m trying to upload the photo but it’s not allowing me.

Cheap, efficient and Reliable. Best Pizza Chain in Bridgend.

Great service, some fantastic drivers

Not had a Domino's for ages. Quick service. We loved our pizza

Normally dominoes are quick and great, but experience I had yesterday just wasn't that at all, wait an hour and 20 mins for our food, even rang them to see how long then when it arrived it was the wrong food, so rang them again they said they will get it out to us in 25 mins tops, so we waited.. and waited.. 10.15 at night now, after over 35 mins still no food, so we waited over 2 hours for food, we rang and cancled the order and requested a refund. It's a shame as they normally good but that experience I won't be ordering again or for least a long time, pregnant and hungry isn't a good mix haha. The wait was beyond and to get the order wrong there's no excuse. Let's hope they do better for people who are paying for the service

Fabulous service. Incredibly helpful manager. Fast delivery. Apologies as my sister forgot to tip the delivery driver! Pizza was delicious and hot. Would recommend. Thank you

The best cookies ever in this place love ittt

Always nice staff.pizzas good but not as good as some less expensive places.

Love domino's could be cheaper though

Our pizzas were fine and the staff friendly enough, but some of them wore masks just over their mouths - with their noses sticking out! (One would think that after 15 months of wearing masks, the correct way of wearing them would be obvious!)

Very fast service and all covid measures in place

Ordered a pizza and dominoes is where I would usually go, This time however the pizza was incorrect and I have to say the response when I called was what every good delivery place should be! Would highly recommend dominoes over pizza hut any day! Instant correction and apology with so much kindness, so thanks dominoes!

Lovely staff, great service, great food

Absolutely amazing service once again from Bridgend Tremains road dominos. Food was piping hot when arrived, spot on with taste and delivery was also really good. Thank you very much to you all and thank you for working hard to keep our tummies filled!

Ordered a box of cookies, some chicken strippers and a drink after a night shift! Live 1 minute drive away but after being on my feet for 12 hours I did not fancy going back out. Pizza still hadn’t arrived after 30 minutes of saying it had left so called the store, the man I spoke to said it was leaving the store as we were speaking. 20 minutes later still nothing. Waste of money and rubbish service, not even worth the 1 star.

Store was bright and so clean! Pizza was impressively made to my exact vegan request. Friendly staff and affordable lunch time menu.

Is what it is, friendly service

Quick service, good food. Only downfall for domino's is there prices I find them a little steep

Ordered food had conformation, waited for delivery, didn't show, took payment and are saying there's no recored of it. Complete jokers

Ordered several pizzas, watched on the app. Said it been delivered, hadn't been. Rang straight away was told there was one driver and there was a lot of orders it won't be long, half hour goes by ring again told some other story and it won't be long. Long story short fed aload of rubbish because no pizzas came and doubt they had any intention of delivering them in the first place.

Always gorgeous pizza, always swift delivery. I must start collecting it on Tuesdays because of their special offers. The delivery drivers are always very polite and courteous and are a credit to Domino's.

Rude manager called me a liar and told me I had sworn down the phone. Over two hours later and still don't have a pizza

Would have given 5 stars if I could have used blue light card but they are not participating store

Some how order bbq base all over and gwy half bbq sauce other half tomato Second time in a week its happend

Takes over 40 minutes for someone to bother to answer the phone.

Full of kids working here, who lack basic customer service!

Great offers. Great pizzas. Fast service.

A girl came to my house, didnt catch her name but she was really nice and polite

Very nice not to have made a meal getting it made and delivered on time was a lovely treat

Nice pizzas but can be expensive if you don't look for the deals

Quality of pizza varies, from a barren crust to what you expect from a leading brand

Pizza was cold along with rest of the order was not nice to eat

Food was great as it always is with domino's. However the person serving me could not spell my name Paula ( it's a nice simple name) plus he didn't do the buy one get one free offer when you collect. I had to tell him about it. Which was rather annoying.

Never answers the phone after 12 always getting trouble to order food

Over an hour to arrive, cold food

Convenient location. Friendly. Speedy service

Burnt pizza and unhygienic staff

Great pizzas but sometimes a long wait for your order, maybe because of the quality food.

how awful is it when you ring to order and they can't be asked to answer the phone even though they close at 2:45am and it not even 1am used to be the best place to order same goes for the one in Parc plaza

Food took 1.5 hours to arrive, pizza was lacking toppings, was stone cold. Forgot my dip and drink, promised they would return with them but have not shown up. Tried calling driver and also Dominoes in Bridgend, both no answer. Very hungry and cross on the night shift.

Over an hours wait for food which arrived stone cold.

Helpful and polite staff, great service, reliable quality, fun for kids to watch pizzas being made. Always clean, usually parking available right outside. Always deals available.

Lovely staff in store and lovely delivery drivers. I very rarely get a poorly made pizza, 99% of the time theyre awesome. Keep up the good work guys =)

To expencive amd tastes like any other

Standard dominos fair. Nothing brilliant but nothing terrible

First time customer, no help offered and I was wasn't asked which base I wanted

Staff were unsure of there roles making the wait longer than it should have been good was nice shame about the wait

Great food. Fast service and good staff

Only rung you 28 times in the past half hour for no one too answer

For the first time ever I've had a problem! Waited 2 hours for my order and upon phoning was told they could not find my order and then it was being remade, was offered a free side or dessert or drink as an apology but did not receive that either! Food arrived barely warm and slightly burnt looking in places....very poor tonight!

Literally make up their opening times! One minute they are open till 3 am... then they decide they only deliver but within like a half a mile radius!!! Absolutely pathetic, someone needs to look into this as this particular branch is really tainting the name of Dominos.

bad overpriced pizza with bad handling of customer complaints, go to pizza hut or elsewhere 👎

I have ordered many a pizza over the years and have never had any problems, I tend to order via the website and you get to see where your pizza is in the lines of point of prepping, checking, cooking and out for delivery. The delivery guys have all been happy and would check my order to make sure everything was handed over. I have popped into store when they had a good collection offer. I called in tonight, Christmas eve and was greeted by a happy young lady who took my order, checking each of the options if there was more than the one choice and then she explained I could order a few extra sides and then have the order for half price. Our original order was £26 so we ended up with plenty of extras for the same price.

we ordered three large pizzas, two of the pizzas tured up badly burnt. I called and was told the pizzas had been checked and was passed on to anther member of staff who was very rude and had no interest in what i had to say. I would not recommend dominos pizza bridgend to anyone poor service and very rude staff.

Terribly small car park on a busy road. Awful building and location. Stick to delivery if you absolutely must buy one of their exorbitantly priced pizzas.

Ordered two large pizzas and a large tub of garlic sauce for just over £20. The order was delivered with-in 20 minutes and was piping hot can not fault it at all. The website is easy to navigate and the value for money was brilliant almost £9 cheaper than pizza hut. 10/10 keep up the good work.

Pizza was late and then they forgot to tell me it was made so I was made to wait 30min for no reason. To disorganised.

Overpriced but good pizza. Fast delivery of hot food. Convenient. Better when deals are on.

So good, thanks for spelling my boyfriends name wrong. Made my night!

Very courteous staff despite the manic business of a Saturday night. Pizza was great, too.

Slacking tonight. Forgot to put the dips in, and the garlic bread wasn't cut at all👎🏽

Bridgend branch ansolutly crap service this evening!!!

I paid for my meal and they never showed up.

useless cant even take a correct order!

Absolutely horrendous customer service - If I could mark it zero stars then I would. After hearing my friend has had a stressful day, I ordered her a pizza on my phone app around 21:20pm and to be delivered to her address as a surprise. I then rang the store to alert them the person receiving the pizza would be unaware it was being sent; the gentleman i spoke to said it was 'a lovely gesture'. After waiting for a reply from her about the pizza, we only received a text saying she`d received a text from Domino's Bridgend but no pizza. We called Dominos Bridgend and explained the situation with which we were placed on hold for 7 minutes to be passed onto another employee who said that the pizza had been delivered to a gentlemen at the address. This cannot be right because our friend who we ordered the pizza for is a single mum and lives on her own. He then said that he would personally drive to the address and speak to her, when he called us back at 23:00pm he said that he went to the property and nobody had answered the door. After attempting to contact our friend we realised that she must have gone to bed and didn`t want to wake the baby up this late at night. When this was explained to the person dealing with our complaint, working at Domino`s, he replied with a terrible attitude and said that the pizza was delivered to that address earlier and that he wouldn't give us a refund. After receiving terrible customer service followed by a rude response to offering a re-delivery or refund, we will never order from this joke of a Pizza shop again and we still haven't received our money back. Conclusion - a random house has received a free pizza, our friend has received a text promising a pizza, and we are £15 down with no offer of a refund.