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Outdoor
The best restaurants in Avondale and Stonehouse South Lanarkshire South West Scotland
41 Restaurants on GastroRanking
Delivery
Pickup
Outdoor

3505 Opinions in 2 websites
We had a lovely morning with a wee tot exploring Calderglen. That is until we went for lunch. I am going to start by saying the Red Pepper soup was lovely…. But… we ordered sandwiches, which, unfortunately it made it into the toastie machine for a few seconds prior to being sent out to our table. So neither toastie or sandwich arrived out, we couldn’t eat it. I asked for mine to be sent back and the girl apologised profusely offering a replacement. To which I said sorry no I have been put off its fine. We were then approached by another member of staff. Oh my good grief passive aggressive…. Can I point out that at no time did I either ask for a replacement or a refund and yet I seemed to be taken to task for simply saying sorry it’s not good enough!!! I understand beautiful hot days make staff feel under pressure but all I wanted was for my plate to be taken away and an acknowledgement that a mistake had been made. I never once said that the bread was stale the first girls apology was more than enough… one more thing when you have wee tots at a table it is never advisable to put hot drinks right in front of them (fortunately ours is a wee bit more danger aware and new to sit back). Note to self next time we will bring a Picnic

34 Opinions in 1 websites
This place no longer serves food which is a let down. It was empty as a result other than 2, 30something's still drunk shouting sectarian bile whilst being pandered to by the barmaid who was either on her phone of outside smoking! This used to be a great pub but seems it's just a place for yobs getting out their face now!

340 Opinions in 2 websites
Staff were unfriendly apart from a very nice young waiter and the manager. All the staff were very friendly to their local patrons I noticed, smiling and chatting with them. I ordered the steak. I asked for it medium. First one was very overcooked and dry and so I sent it back. No issue there. The second steak was well done, but better. My friend was nearly finished their meal, so I didn't want to wait any longer and I ate it. When the waiter came over to check on us, I pointed this out to them. I was also visited by the manager who was pleasant, but disagreed that a medium steak should be pink, rather than grey. When I questioned the bill, that I was being charged nearly 30 pounds for the steak, the only response from the man behind the bar was, 'Did you eat it?' Which he repeated. He was then joined by the chef who came out to have a go at me, telling me I was 'being aggressive' and that the steak was only a little overcooked. I asked for the manager who came over and discounted the steak while his staff continued to argue with me about the whole thing. It was all very unpleasant and I was shocked by the attitude of the staff and the lack of authority that the manager seemed to have over them. As we were leaving, the barman told me that I wasn't welcome and not to come back. This was in the outdoor seating area, and in front of other customers. I have worked in catering a lot in my life, and I am not one to kick up a fuss, but I will argue my case, especially when dealing with unfriendly staff who argue and clearly do not care about their customers. Crazy that a chef would come out and argue that I am being unreasonable while acknowledging that he overcooked the food. Aggressive, intimidating, really very bad.

6 Opinions in 1 websites
Ordered from a set menu (three mains and starter) plus an additional main. After getting it home we discovered it was the wrong starter, one main was wrong and one main was missing. We contacted them who said we would get refunded for the main missing. No refund has been made!