Strathaven Gift Shop & Tea Room in South Lanarkshire

Just popped in here for breakfast and wasn't disappointed. The staff were lovely and so eas the food.id definitely return.

Absolutely disgusted with what i just witnessed here, to the extent I cancelled my order and walked out. The place was almost empty..only 3 other ppl in when a 'senior' lady came in, showed them a card and asked to use the toilet...(turns out it was a medical card) they wouldn't let her unless she bought something. She didnt have cash on her and they advised her to go across the road to the bank. I intervened and then the owner came out...the situation was explained to her and again the lady showed her medical card...The owner kept repeating "We're not public toilets we pay our water bills, we dont pay them for just anyone to use, only our customers etc..." in quite a loud and abrupt manner....what an absolute friggin disgrace. What woman can watch another woman, and a senior at that, bursting for the toilet and not allowing her to use it. I left with the woman who told me more details about her condition and how embarrassed she felt, not to mention still needing to find a loo. Worst customer service I've ever known. What's the big deal? And the place was near empty....aagh I live nearby and I will never go back. I've also just read the previous review where a customer walked out...good for them...does this owner have absolutely zero compassion or empathy?

A very disappointing experience. My wife has coeliac disease and they did not have any gluten free cakes. She asked if she could buy one from a nearby bakery to have with her coffee and was firmly told no. We cancelled my order and left. The cafe had about 4 customers in it. We found a far more welcoming cafe close by which was quite busy and catered for coeliac sufferers.

My friend and I went a day trip from Glasgow to Strathaven what a lovely place gorgeous gift shops gardens and ruined castle but our best experience was lunch in the Strathaven tea room we had homemade lentil and butternut squash soup tea and home made cakes the place was spotless lovely staff and reasonable prices there was a gorgeous gift shop attached we will definitely be back come on glasgow folk give it a visit 30 minutes on the 3C from North Hanover Street opposite George Square

We visited for some takeaway coffee on our drive through Strathaven. The service was really quick and the lady with the glasses who served us was really polite and kind. Very reasonably priced as well. Thank you!

1st visit back to this cafe since Covid. It was a fiasco. My husband ordered a cheese & pickle sandwich and I ordered a chicken brie and cranberry toastie along with 2 teas. Our teas were brought to the table and then we sat for 30 minutes before our food arrived. The sandwich was cheese and baked beans (not on the menu) and the toastie was chicken and baked beans so we sent them back. After another 3 people came to check what our order should have been we eventually got a cheese and pickle sandwich and a chicken toastie (no brie or cranberry) which was burnt and dry. Nobody asked if our teas were OK after our long wait and they were stone cold. We were not happy. The couple at the next table waited ages for soup and had heard the carry on with our order. When their soup arrived it was also cold so they walked out as they didn't have time to wait. The place is a total shambles. Someone in authority really needs to be there on a Sunday as we had the same experience the last time. If you're only in for a coffee and cake fine but meals are a different story. Sorry but we used to enjoy this place.

Visited this morning with my son for tea and rolls. Upon entry you're greeted by the restaurant cat wandering around the tearoom (nothing against cats but not for me!) Waitress then got our drinks wrong and served me with a (very small) pot of lukewarm tea with no milk. She told me she'd go and get the milk, a good 5 minutes passed and I then see the waitress coming back from the Scotmid across the street with 3 cartons of milk! We then waited at least another 20 minutes for 2 bacon rolls and a roll on square sausage. Wouldn't mind if the place was rammed but there was only about 6 other people there at most. Just a really disorganised feeling about the place and my son and I both said we'd never go back. PS used the gents but couldn't find a light in the pitch black (think the switch was actually out in the main restaurant and not in the toilet?) Take my advice, steer well clear.

We had two bowels of soup here. Price includes bread however does not include a roll. That is 75pence extra and you don’t get the bread. Also a black coffee is dearer than a flat white. Never heard of that anywhere. So needless to say this place sells ordinary food at a dear price. Better places in Strathaven to eat food. Won’t be back.

We ordered afternoon tea for 4. This is the first time that we have been here and we were certainly not disappointed. The tearoom is deceptively large and the tables were well spaced out and there was a very large sanitizer dispenser at the door. We were asked straight away to use the track and trace app, which we duly did. We were seated at the window in a lovely big table, which was cleaned again before we ate anything. The food was beautiful and very well presented. It was obvious that everything had just been freshly made. I had phoned to book in advance (wasn't sure if we could turn up) and was advised that, unfortunately, there were no meringues but asking if they could substitute this for a strawberry tart - no problem. On arrival, we were advised that the chef had made meringues specially for us coming in. They were absolutely delicious - so much so one of the ladies had to take hers home to eat, as she had no room left. The staff were friendly and attentive at all times and nothing was a bother. I would happily recommend this tea room to anyone and this will certainly not be our last visit.

Just visited for a coffee and ended up with a group of 5 people crushed next to our table. Felt really uncomfortable so had to finish and leave. Too many tables, too close together with no dividers, it’s operating as if there is no pandemic.

Sunday 11th October, this was absolutely awful with no regard for staff or clients in this pandemic. No social distancing tables not sanitised after use , No obvious sanitiser on entry, tables so close together and customers almost on top of each other,. This is against all government guidelines but again is this all about money😡😡😡

Social distancing isn't happening in this place or track and trace. The place was so busy we couldn't wait to leave. Staff don't wear masks either! Very over priced food too. We won't be back..!

Visited recently with family we found a table away from people to observe social distancing but people were packed in far too tight no tables excluded to keep customers safe ,staff also not wearing masks to protect themselves or customers also no one asked for our details for track and trace and no signs of cleaning I had to ask four times for our table to be cleared and cleaned.....food was just ok not worth the risk .

Love the roomy teashop. Always cheerful helpful staff. Happy but professional atmosphere. No matter what is ordered from the extensive menu it hits the spot. And.....dogs are made more than welcome. Given bowls of water. Seating appropriate as not to encroach on others. Thankyou.

We popped in to get out of the cold and had two lovely coffees, a very tasty eclair and possibly the largest meringue I've seen. It was well laid out, plenty room and had that "this is just nice" feel about it. A nice relaxed atmosphere, no noise apart from people talking and laughing. Ideal !!!

he Strathaven tea room is well situated in the middle of Strahaven , open also on Sundays when we visited with our 18 month old daughter , staff are young but friendly , is well kept and clean. There is a good display of cakes to entice you at the counter :-) we had soup and pancakes with maple syrup. Reasonably priced and a surprising amount of choice from sandwiches , soups to fries etc.

We visit every year when we're in town for the balloon festival. It's excellent for lunch, with toasted sandwiches and baked potatoes, but even better for afternoon tea as the selection of cakes is unsurpassed!

Been here a few times and it’s normally decent.Went this morning to be served the most vile breakfast I’ve ever had. I complained but nobody was that interested. Charged £14.50 for the privilege.There appeared to be nobody in charge with about 6 teenage waitresses appearing to be more engaged in their own chit chat than anything else.I will never be back and I would certainly go out of my way to make sure that nobody else I know would go there either.

Always like to visit but on this occasion was disappointed. It was around 3.30pmOrdered lemon meringue pie! It did not taste of lemon, had thin collapsed (ageing!) meringue and the base was not baked - so not really a pie at all!! Better cakes elsewhere at the moment

What's happened to the Tea Room?This was the first visit in 3 years and was looking forward to a coffee and scone, before catching the bus to Hamilton. The coffee was only ok, the scone looked as if someone had sat on it, or there had been no rising agent included in the baking. Butter was rock hard, tearing the scone as I was trying to spread it. The jam was in a small pot for presentation, but it was the CHEAPEST jam it has ever been my misfortune to taste. This, at one time was my go-to lunchtime eaterie in Strathaven, but they will really have to up their game to compete in Strathaven now.

Stay clear from here, it’s drab and in need of modernising, plenty of really nice other coffee shops

Have been a couple of times and had two different breakfasts. Good food well cooked including toast. Last breakfast included haggis, surprisingly I enjoyed it as normally I don’t like it. Clean, friendly and not too expensive. Well worth a visit and we will definitely be returning.

I had a few minutes (well half an hour) to kill so I went into the tried and tested , I once again was not disappointed, staff as always friendly and obliging and all I fancied was a snack so a couple of bacon and egg rolls with a latte was the order of the day.Pleasant atmosphere and always clean , fresh and tidy. Thoroughly enjoyed my little repast and it certainly filled a hole though I was tempted to have a little more but time was against me.

Very friendly staff, great efficient service, very nice food. So good we visited twice in the same day.

Used to love coming here when I was small and always remembered the massive nutty meringues. Thought we'd nip in for a cooked breakfast and cake. Only table available was next to the door which was cold when people came in and out. We ordered a Breakfast and a Big Breakfast - not much between them - both big portions and was nice but not outstanding. Sausage was tasteless and potato scone was very thin. It was however very filling so I couldn't manage one of their delicious looking homemade cakes - lots to choose from and the nutty meringues were still there and still as big as I remember!! My husband had a bakewell tart which he said was dry.

Visited a Saturday afternoon around 2pm, was 2 or 3 tables occupied so not too busy. It was 90 minutes between us arriving and being served our food, after having changed our order 30 minutes after being served due to being told some items weren't available. The food, in fairness, was lovely. Really tasty and well presented, although not great value for money in some cases. We had to rush our food pretty quickly, although did enjoy it. The staff weren't overly friendly either, which is a shame as it is lovely inside and the food is good. Will most likely give it a miss next time as there are so many lovely places to eat in Strathaven.

Today my car was being serviced just up the road so I decided to have a breakfast and headed to The Strathaven Tea Room. Service was very friendly and very welcoming, I had a full breakfast which was keenly priced along with two lattes'. The staff were very attentive and the food was freshly cooked and piping hot. The Cafe' is spotless and that included the rest room. I enjoyed every morsel and a very rare quiet moment, one more fave to the list.

We go here every year when we visit Strathaven for the balloon festival in late August. Great for breakfast, lunch and/or afternoon tea. Fantastic cakes!

Had the misfortune to visit this place on Sunday morning for a quick bite before we headed off elsewhere!! The place was almost empty of customers with only 2 other tables occupied. There were at least 3 waitresses behind the counter who seemed more interested in discussing what they had been up to the previous evening than serving customers!! Eventually after waiting about 10 minutes our order got taken!! 10 minutes in the grand scheme of things isn't long however when the place isn't busy & the staff are discussing their social life it's simply not acceptable!! Few minutes later we were served with look warm coffee then had to wait approximately a further 20 minutes to half hour for our hot rolls to come which came out at different times!! Quality of food & service was extremely poor!! I don't usually visit these premises due to there being far better cafes near by & I certainly won't be back!!!

My husband and I popped into this cafe on a Sunday afternoon and at that point we were the only table in. It took about 15 minutes before anyone came up to serve us. I ordered drinks, a hot scone and my husband ordered key lime pie. Our cakes came at a different time which meant when he was finishing his cake as I was just starting. They also forgot to bring my tea...by the time my tea came my scone was cold. If it was busy then I would understand but it was so quiet. Not a great customer experience and I will not be back.

So disappointed. Went in for tea and a cake and the selection on display looked good, unfortunately the taste was not... the apple pie was mush encased in a poor excuse for pastry and tasted of nothing, the empire biscuit was a powdered mess with rock hard icing. As we were sat finishing our drinks, the metal shutters were closed on the windows leaving us with the realisation that we needed to leave as they were clearly closing for the day. Complained about the apple pie but this fell on astounded ears as it was ‘fresh that morning’ and they’d ‘been serving it all day’. Return trip not necessary

This is a lovely wee coffee shop (& Gift shop) right in the Centre or Strathaven. We visited here after a day at the local park for a bit of lunch. Been before and it’s usually mobbed but today was quiet enough to get a table straight away. The waitress was over within 5 min and room took or order, she was very friendly and attentive and brought a high chair over for the baby. The food came quickly and was well presented, good portions and very tasty. The prices were reasonable and there was a good menu selection. We will definitely be returning

Slow and poor service. Waited 15 minutes to order, other later arrivals served before us, food then delivered separately. My husband had almost finished his soup and sandwich before my sandwich arrived. Lentil soup not a patch on my previous experience here. Tables sticky and room very cold. Ladies toilet cold and lacking toilet paper. Won't be back, sad used to be much better.

Great place to unwind and enjoy the food. Staff are very friendly and good service. The portions are generous and I had the best coronation chicken sandwich I ever had. Loads of flavour. Highly recommend this place.

Great place! Every time we are in the area, we stop here.. Its never been anything but good. We had the breakfasts today and they are just what you need to start the day. Cheap and cheerful and I must say quick too! Staff are kind and welcoming.. Long live this tea room!

Coffee and cakes were the order of the day for my visit with a friend. The meringues we're wonderful, and coffee very pleasant. We enjoyed the gift shop next door. But this isn't the cheapest venue in Strathaven...alough it's open more days than other cafes

Popped in for Lunch whilst visiting Strathaven. Must tell everyone food was delicious all home made, fresh Fillet of Haddock not frozen!!! Freshly made Steak Pie... yum.yum. Toasties all delicious. We made room for some delicious Home Baked goodies too with Carrot Cake, Lemon Meringue Pie, Tray Bakes and amazing Fresh Cream giant Meringues which just had to be tried... simple food well cooked and served by nice staff... could not fault it. Strathaven Tea Room Team I will be back often. Nice fresh decor inside and out.

First time in strathaven and found this tearoom. Myself, partner and 2 year old had macaroni and chips, good size portion and very tasty. Then had coffee and the cakes were great. Very clean and great service from the staff, they were very nice to my 2 year old when he got upset.

Very poor!!! Look warm soup tiny amount of meat in sandwich... Coffee not warm enough On a plus..... The meringue was nice

Don't be put off by the peeling paint outside or the rather dowdy interior - you're here for the food! Fried breakfast is hot and absolutely first class. Sandwiches are full of gorgeous filling with lots of trimmings. Coffee could be stronger - and cheaper. It has a lively atmosphere and decent service. Definitely recommended.

we go up to srrathaven for karate comps and grading and always go to this tea room lovely and cleanall the staff very pleasant very good menu and very reasonable prices can not wait o go back next time i will try the cakes they look really nice had a coffe and square sausage roll it was really good keep up the good work

I have been a regular at this coffee shop for over 30 years. Often go for breakfast rolls which are usually delicious. I visited Friday 2nd September 2016 for a lunch. I ordered a cheese burger and chips. Food came promptly, everything looked fine to begin with but discovered, half way through eating it, the sesame seed roll was covered in blue mould on the underneath. Will not go back.

This was a most interesting shop and nice to know it was a family run business. It was lovely to choose from so many wonderful gifts and to know how much thought had gone in to the person in charge of buying.

Enjoyed a lovely lunch followed by the most amazing very large slice of coffee and walnut cake with a great mug of coffee. Reasonably priced and will be back

I've been eating breakfast in here, regularly on a Sunday for 2 years. It's always been fine, little over priced, but where is not nowadays. Anyway, was in several weeks ago, served sausage and tattie scone roll. It was a reheat, put it down to maybe time of day, and gave benefit of the doubt.

The cakes and bakes in here still beat all others in the area and the prices are fair. Breakfasts are excellent and main meals solidly hearty without pretension. Soup and sandwich deal at £5.20 is excellent value, the lentil soup smoky and piping hot, and sandwiches ranging from old favourites to the more adventurous, for example chicken and avocado. Lite bites are available, and the afternoon tea divine: £7.50 pp for giant meringue, scone with jam and cream, tray bake, round of sandwiches of your choice and, of course, a cup of tea. Staff are friendly and attentive. Five stars from me for delivering a pleasant eating experience that you don't mind paying for. I like the retro, unfussy environment others here have complained about since the focus in obviously on the food!

Food was acceptable but the hygiene habits of serving staff was questionable. The young waitress, who was obviously a school girl as after serving us she sat down and done her home work, served my tea by holding the rim of the cup then held my teaspoon with her thumb on the business end to steady it. I ordered cake to take away and the counter staff person did not wash her hands before lifting it with her fingers leaving a thumb print. Just before this she was handling money.

Always go to 'Baxters' for coffee and cake when back in Scotland. Enjoy a mug of coffee there as not too many Starbucks around the area! Always very friendly, only ever had scones or donuts so cant comment on meals. We really go for the coffee (we miss drip coffee when in the area). Nice little store attached and always have a wander through it as well. We do Strathaven park and the tea room on the same day. Also a nice little town to wander around, lots of little stores.

If your from Strathaven or lived for any length this place is still known as Baxter's, a long standing Strathaven family the tearoom is still a local institution. The tearoom until recently was my favoured place for a coffee or a treat to myself for a cheap lunch out. The food is good and hearty, the servings are usually generous there not a lot not to like. it is definitely the number two place for tea and coffee in Strathaven though there is very little in it between them and my current favourite The Tudor.

Not many places in Strathaven to get a coffee and a snack on a Sunday.