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3.3

Based on 119 opinions finded in 4 websites

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Nº 665 in 841 in South Lanarkshire

Nº 89 of 103 British in South Lanarkshire

CUSTOMERS TALK ABOUT DISHES WITH..fishcooked

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Visited for afternoon tea very poor quality and selection of sandwiches and cakes best part lovely scones definitely not worth the money. Hotel was nice and staff friendly but won’t be back.

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ScotlandGuide . 2024-03-19

MORE AT TripAdvisor

The service was great! But the food was very substandard. My soup was tasteless and luke warm, and the beef pie was so salty I could barely choke it down. The wife had their flavorless vegetable curry.

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J. Alexander . 2023-09-23

MORE AT Google

I would definately recommend the food here it wasnt just good it was exceptional everything was cooked to perfection was hot and came out on warm plates a big thank you to the kitchen staff.

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Michael H . 2023-09-12

MORE AT TripAdvisor

We had a lovely meal, food was very tasty, but we were the only diners for most of our meal

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Sally Dowman . 2023-07-30

MORE AT Google

Not a great experience at dinner, staff seemed to be muddling through with no direction. Tomato soup was very nice, then I had a veggie curry & rice which was lacking flavour with a dry half of pitta bread. Very expensive & not very appetizing.

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Steve W . 2023-05-26

MORE AT TripAdvisor

I visited the restaurant to celebrate an 80th birthday and it was very underwhelming to say the least. It was evident that they were understaffed which led to a dismal service. When we ordered drinks it took nearly half an hour to get them to the table; long enough that for our second and third rounds we just sent somebody in our party to get them from the bar. We also waited around 45 minutes between courses. I felt the food was overpriced by around 10-15% (and was actually more expensive than the prices shown on the website) but was good quality. When they brought out the cake that we had supplied, we waited for fifteen or so minutes before I eventually had to approach a member of staff to bring plates and napkins to the table. Ultimately I would not return for a meal here following my experience.

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Grant Campbell . 2023-01-15

MORE AT Google

I stayed here for 2 nights for work purposes and with the hotel being a “Macdonald’s” and a ‘spa’, I expected the highest quality. Oh no, this was a massive disappointment. The room and hotel is generally tired but clean and ok, no real complaints although definitely not high quality. Marks in the carpets and walls, torn wallpaper, damp in the bathroom, it certainly wouldn’t meet the standards of Chanel 4’s ‘four in a bed’, I’m really not sure how they get 4 AA stars! Breakfast was great on both days, good food and great staff. The corridors to the rooms have radiators but these were not turned on leaving the spaces very cold. On both evenings at meal times the ‘management’ seem to make arbitrary decisions without any consideration of the impact on their guests or their poor staff who were left to deal with the fallout. This is unacceptable. On the first night I was informed that the restaurant, in which I had booked a table for myself and a colleague, was closed due to short staffing, and hence all guests were directed to the bar area. Ok no problem, however this contains just 9 seating areas of which only 6 that I would consider suitable for eating at, unless of course you want to eat from your lap. On the first evening the bar was full leaving staff struggling to cope meaning guests were waiting for both the bar and food. The restaurant menu was only made available after my request as I was not impressed with the bar menu and neither are what are advertised on their website. On the first night, I had roast chicken and a side of haggis which was great, compliments to the chef. On the second night, again the restaurant was closed yet on this occasion only the ‘bar’ menu had been made available to guests. This menu is not great, is very limited to sandwiches, salad, a few starters and burgers certainly not great for anyone with any dietary restrictions, irrespective of those wanting a good range of choice. Also offered but not on the menu, and this turned out to be the best of a bad choice, was fish and chips. I had this and it was delicious, so again compliments to the chef who served lightly battered fish cooked to perfection with home made chips and a lovely minted pea mash. Not a huge portion which was perfect for me. So all in all not too bad in terms of the food being quality, although had the fish and chips not been offered as an option, I probably would have done what another guest did and order a takeaway. Really, as this price? This hotel is certainly not as advertised and so the hotel is not meeting their contractual obligation towards guests as they promise one thing and do not deliver. This is totally out of order. The guests and staff are being severely let down by management who were nowhere to be seen at such a time of short staffing, leaving a skeleton staff to cover both reception and the bar/meal orders, alI saw was the receptionist, one waiter and I was led to believe there was just one chef for probably one of the busiest times for any hotel. I lost count of how many times I heard staff say sorry. Prior to coming here on this occasion I had made a booking for December, for myself and a colleague, and again, for work purposes. However once guests are here they become a captive audience at the mercy of a management that does not seem to care, so I will be cancelling this booking, never to return. A shame because it is the staff and their hard work that try to make this a place good.

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SanH1 . 2022-12-01

MORE AT TripAdvisor

The food here is excellent, could not fault a thing. We were served and looked after by Hannah and Cara. Both were extremely efficient and helpful. We had a lovely evening dining at the hotel.

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Louisekg P . 2022-08-10

MORE AT TripAdvisor

Dined with friends on Saturday evening at teatime. Food was lovely, well presented and cooked to perfection. Two young ladies, Hannah and Claire, were our servers for the meal and they are a credit to the hotel. Both were very attentive and nothing was to much trouble for them. Beveridge manager also deserves a mention, we had a small issue in the bar prior to dining and everything was dealt with quickly and to our satisfaction. We will return.

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928eileens . 2022-07-11

MORE AT TripAdvisor

My wife and I are currently staying here for a long weekend break. We used the restaurant last night for dinner and it was excellent. The menu was good, as was the quality of the food. All the staff were efficient, special thanks especially to Dylan and Olivia.

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DerekandMyra . 2022-06-12

MORE AT TripAdvisor

What a fabulous meal with great service. Both Dylan and Matthew were very attentive and went above and beyond to ensure we had an excellent dining experience. Very friendly and professional. We would definitely recommend a visit.

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Kadam1967 . 2022-06-10

MORE AT TripAdvisor

Recently attended the restaurant and was very pleased with the service especially from the two boys Matthew and Dylan at the front. Will be returning.

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danieltQ9322WW . 2022-06-08

MORE AT TripAdvisor

Extremely disappointed with our stay here for many reasons. We had arranged to go for an overnight stay as a family for Easter. We were told there were Easter activities on the Sunday from 12-4. We arrived at 2pm and told the activities had finished. When we went to the bar before dinner the pints poured were completely flat. We then went for dinner and even although we had booked through booking.com for a family of 4, 2adults and 2 children for DBB we were then asked to pay £10 a head for the children’s dinner. The service was slow throughout the day/night and we waited 25minutes for our bill to come. The bill was wrong and while we tried to sort it out the waitress cleared away an almost full bottle of Prosecco (which they charge £37.50 for the bottle). If I’m honest the restaurant prices did not match the ‘pub standard’ food we received either. Apart from all that, the cupboard door in the bedroom came off the rails when opened which was also dangerous. The staff were fine but the overall experience wasn’t good and I personally would not return and would not recommend to others.

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lisamSRJG . 2022-04-18

MORE AT TripAdvisor

Got engaged at this hotel years ago so it is a special place for us and it used to be the place we would go to for special occasions. Went for a birthday meal this week and will NEVER go back. Service terrible, staff disinterested, food tasted like it had been frozen or bought in, dirty cutlery, cold food, warm wine and all completely overpriced. Bar staff were rude, slow and constantly had to leave the bar to get things. Cocktails appeared to come out of a bag and tasted terrible and it literally took over 20 minutes for our drinks to be served. Prawn cocktail at over £10 contained the cheapest of prawns in what could only be described as pink water which I presume was from them being defrosted. There was one small piece of tomato and two slivers of lettuce in with the prawns. Main course was lukewarm and the sauté potatoes were a large potato cut lengthwise and fried. Absolutely no presentation at all. Passion fruit cheesecake tasted fine but the kitchen had forgotten to remove the plastic wrapping so it was obviously bought in. Staff asked ‘are you guys finished?’ when they weren’t standing chatting and giggling at the reception desk beside our table. Tables were also laid out like a school exam room which looked terrible. Our request for two coffees at the bar after dinner was met with a huge sigh from the waitress who seriously looked like she couldn’t be bothered and didn’t want to be there. Litter and wires beside our table in the dining room looked messy and unsafe. McDonalds would have provided better food and service than this MacDonalds.

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LynneM668 . 2022-03-07

MORE AT TripAdvisor

Given the reputation and cost of dining at this restaurant it was for a special occasion that myself and a party of six people decided to book an evening meal. As host (and bill payer) I really did want my guests to have a positive experience; however, it was not meant to be. Firstly, my glass of cider was placed before me with what appeared to be a complimentary fritter on the rim. I asked for it to be changed and, in a lighthearted manner, enquired if chef had perchance taken a swig out of it whilst eating something with crumbs, My prawn cocktail duly arrived and I have to say that the copious amounts of vinegar that must have been added to it made me wish I had a pH meter on my person in order to ascertain if it was as acidic as my car battery. Then for the main course..... fish and chips. What could go wrong? Well, it did not taste like cod nor haddock and so I wondered if I was tasting guppy, mudskipper, catfish or whatever. Point is, it tasted horrible to the extent that it behove me to inform the waitress that had I offered my cat a taste it would most certainly have scratched me and written to the RSPCA complaining about its feline rights being infringed upon in matters culinary. My guests had little good to say of their meals: a wee while later one was sufficiently bold to opine that the mash potato which accompanied her chicken milanaise was hiding under the piece of battered hen and showed a distinct connection with that fabled powdered mash potato advertised on telly in the 1970s by wobbly, low budget puppet aliens. My other guests duly came out of the woodwork with comments which basically hinted that we'd have been better off going elsewhere. On a serious note, a great disappointment when all is said and done. A place to avoid.

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John T . 2021-12-16

MORE AT TripAdvisor

The menu is pricey, but you get the convenience of not having to go out of the hotel, or to find a restaurant, to queue, and to risk having a stressful time, so I was very happy to be able to "stay in". We had gnocchi for our main course, and a cauliflower dish for our starter, and it was very nice.

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899maries . 2021-08-23

MORE AT TripAdvisor

We are stopping here at the hotel, and after a long drive to get here thought we would be able to relax and have some quality food in the restaurant, however, that was not the case unfortunately…. Staff were pleasant enough, but there was the atmosphere of a covid ward in there, no soothing background music or anything to lighten the mood. Like a white shirt collar in an extra marital affair my wine glass had last nights lipstick still around the edge, which once alerted the waitress changed for me, it was at that point I knew through that small lack of attention to basic details, our stay wasn’t going to be for me… Ordered a nice and simple fish and chips, fresh north sea fish and chunky chips it was written as, the fish wasn't too bad at all, although my wife despised it almost as much as my snoring, and like her home made cheesecake it had a soggy bottom, but the chips were not cooked through, still had that raw crunch in the middle, how on earth you can’t cook chips is beyond me. We also ordered a bottle of red, unsurprisingly we paid £30 ish for a readily available £9 bottle, usual hotel tricks. I would avoid eating here if you want to pay for quality food, if you eat anything then get booked in.

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TheOriginalHaigh . 2021-08-05

MORE AT TripAdvisor

no one on reception upon arrival so we didn't know where to go for afternoon tea. Afternoon T when eventually arrived was wrong. should have been for vegetarians. waited 20 mins for correct food after waiting 40 mins for the first time. some of the bread was stale so we had to complain about that. we asked for different sandwiches to which they brought cheese and pickle. nobody liked pickle so total waste. we also had to ask for a corner near where we were sitting to be cleaned. full of spiders and beasties. in our room we requested glasses when these came one had lipstick mark on it. It gets better at breakfast. my niece took a croissant for breakfast and was nearly sick. it should have been custard inside. smelt like smelly cheese. waitress apologised and said she would mention this to chef. You could with your food at breakfast tell which was freshly cooked and what wasn't. For a 4 star hotel you would expect a better service from them. Totally disgusting and we are all very disappointed as we were looking forward to the afternoon tea and overnight stay that we had booked.

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Lorraine M . 2021-07-14

MORE AT TripAdvisor

Wedding anniversary dinner, walked out! Table booked for 6.30 arrived on time, shown to a table, given very bland menu. Table had no tablecloth or cutlery or anything, more atmosphere in a gym hall. Waited and waited for someone to take a drinks order, they...

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juliecF7210SE . 2020-08-27

MORE AT TripAdvisor

Came here with a group of work colleagues, so had a private room. As such it was a limited choice menu, but everything they brought to us was very well presented and tasty.

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iljumittajjeb . 2020-01-22

MORE AT TripAdvisor

My husband stayed at the hotel for two night, room was lovey, dinner and breakfast was excellent, we so enjoyed it, and will be there again in a few weeks

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Elizabeth D . 2019-11-24

MORE AT TripAdvisor

desert was microwaved readymade pudding...and even this was overdone. limited menu. nothing special. fairly bland with no real flavours.

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duckface1234 . 2019-10-25

MORE AT TripAdvisor

Wonderful signature treatment from Robyn, a first class therapist, an asset to Crutherland House Hotel... blissful Thank you 😊

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Gillian D . 2019-07-10

MORE AT TripAdvisor

Exspensive for what we paid. We had a family event and service wasn’t as good as before and the food wasn’t as good has it had been

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nicsmitchell50 . 2019-02-06

MORE AT TripAdvisor

The menu was mouth watering and simple. The restaurant itself was roomy and well maintained with an old world charm. Friendly and attentive staff on hand. I had the seared Salmon followed bt crime brûlée, delicious and without being over faced. Sometimes people idea of...

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B9730YJpaulf . 2018-08-07

MORE AT TripAdvisor

As with the rest of the hotel the restaurant is in serious need of modernisation - dowdy old decoration and the an atmosphere like a morgue. The food was overpriced and poor quality. My partner had lamb that was so over cooked it was no...

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Rozi127 . 2018-06-30

MORE AT TripAdvisor

We had a great over night staff friendly food amazing great experience will certainly be back we used the spa and had a massage one of the best massages out so great the breakfast was amazing also great big massive room

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McFarlane1 . 2018-05-21

MORE AT TripAdvisor

Surprised my wife with a 2 night spa getaway. We stayed in room 116. Pros: >Beautiful landscape >Breakfast was nice >Staff were friendly >20% discount on spa treatment Cons: >Location - nowhere near civilisation >No mini fridge in the rooms but I was given one...

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Peter B . 2018-04-01

MORE AT TripAdvisor

Large roomy restaurant with great service. The menu is good with good selection and reasonable prices. Our meal was excellent value and very tasty. The wine was on the expensive side for the choice there was no house wine or anything under £28

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WeeEck779 . 2018-03-21

MORE AT TripAdvisor

Really Disappointing. I wouldn't go again, or give this as a gift to anyone else. Room was cold,Tea came before the cakes and sandwiches, so I either had to leave it in the pot to get too strong, or pour it an have it go...

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CD1608 . 2018-03-03

MORE AT TripAdvisor

Booked afternoon tea for 4 of us on a quiet, wet Sunday afternoon. Apart from a wedding taking place in the hotel, the bar was deserted. We placed our order and were somewhat surprised by the young waitress continually telling us what we could NOT...

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brian L . 2017-08-10

MORE AT TripAdvisor

Booked Crutherland House for wife's birthday. Bedroom was large and spotless. Stayed for afternoon tea, three course dinner and full Scottish breakfast. Staff were friendly and cheerful ,also very attentive. Food was some of the best I have tasted as was the fine wine. All...

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peterthepainter . 2017-06-23

MORE AT TripAdvisor

First visit to the hotel. Surroundings are lovely, interior is a bit jaded in some areas. We picked here because they did afternoon tea and it was a family get together so thought it would be the ideal setting. We ordered one afternoon tea, a...

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63MAK . 2017-02-06

MORE AT TripAdvisor

We had afternoon tea and a spa day booked for my hen party. The experience was completely ruined from the moment we arrived. The place is lovely from the outside but very run down from the inside. When we arrived it took atleast 25mins before...

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Sadz-din . 2016-09-04

MORE AT TripAdvisor

Save your money and go somewhere else...food is nothing special for the price you pay and portion sizes are extremely small. Not a great selection of deserts. Breakfast is ok with a good selection of things. Could do with a bit more fruit! They only...

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gillian82 . 2016-07-26

MORE AT TripAdvisor

Cannot fault the staff. Big thanks as always to paul.nataaha and chris in restaueant.We have stayed many times and same problem.The bar never has stock short of glasses..ice..runs out drinks especially when function. Staff brilliant but a hotel of this quality shouldnt always run out...

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reeve2014 . 2016-06-07

MORE AT TripAdvisor

Dined here for breakfast and dinner during our 3 night stay. Staff are helpful and the menu has something for everyone's taste.

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Jane H . 2016-06-06

MORE AT TripAdvisor

Enjoyed a meal with friends the waiter was new and was clearly using the skills taught by his college, attentive without being overbearing.

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Bob2al1 . 2016-05-02

MORE AT TripAdvisor

I stayed at the Crutherland House Hotel whilst on a training course. The Hotel is set in a lovely relaxing surroundings. The reception staff were helpful and my room was lovely. The swimming pool sauna and jacuzzi were very welcome after a long day. The...

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Manjit4400 . 2016-03-12

MORE AT TripAdvisor

My mum and I had afternoon tea here on a Tuesday afternoon. It was served in the bar area which was very comfortable with pleasant views onto the garden and there were three other parties present which gave a nice atmosphere. All the staff we...

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Shropshiretourists . 2016-03-02

MORE AT TripAdvisor

Food was outstanding, the restaurant serves a good breakfast I even got to sample some Scottish potato cakes as recommended by the server. Evening menu has a good selection and plenty of wines to choose from.

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amanda h . 2016-01-20

MORE AT TripAdvisor

came here for a nice evening meal with my partner , food was delicious and came quite quickly also , service was great, not a massive selection to choose from but still something there to choose from and enjoy and was great value of money...

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Rebecca-Duncs . 2016-01-20

MORE AT TripAdvisor

We were staying at Crutherland House and dined in the restaurant 3 evenings. The food is delicious, well presented, well seasoned and an interesting selection of fresh and varied produce. Prices are typical for a hotel with a 3 course meal costing in the region...

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mumx5 . 2016-01-16

MORE AT TripAdvisor

This is our 2nd visit to The Restaurant at Crutherland House Hotel for Christmas dinner, overall the meal itself was good, however felt a bit rushed, just finished our main meal when the dessert arrived, unsure if there was a bit of miscommunication between waiting...

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anjip_3 . 2016-01-04

MORE AT TripAdvisor

There was some kind of menu problem on the first night of our stay so we had to choose between 2 menus- the waiter said they hadn't had time to print their new menus yet. We asked for the house white wine to which the...

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happyfamily925 . 2016-01-03

MORE AT TripAdvisor

Everyone within the group loved their food. We shared a bread board the bread was absolutely fantastic. A great selection. I had soup and steak. Both were beautiful, the steak was cooked to perfection.

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kellyfY9237YM . 2016-01-03

MORE AT TripAdvisor

Saturday evening dinner booking. Dining room was too cool (cold) Mentioned to staff but no action taken. Only a few diners in restaurant and one other lady wore her coat while dining. Food ordered and 40 mins later no sign of starter. Staff were disinterested...

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petkeeper . 2015-11-11

MORE AT TripAdvisor

Situated within a well known hotel this little restaurant will blow your tastebuds! Actually cant recommend enough, the staff are fantastic!! We have been to Michelin restaurants that couldn't touch this place!

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Peter h . 2015-10-30

MORE AT TripAdvisor

Dinner and breakfast both good quality.We stuck to sirloin steak, the cheeseboard and chocolate torte and the usual selection of English breakfast next morning.

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Elliene . 2015-10-18

MORE AT TripAdvisor

Estoy muy sorprendido de leer algunos de los comentarios negativos, mi compañero y yo nos alojamos aquí a menudo de hecho nos gusta tanto que estén pensando en tener nuestro día especial. El son encantadores los jardines son preciosos y estoy seguro de que si tenías ningún problemas reales el gerente fácilmente lo resolvieron.. Estamos en el MacDonald Houstoun House hoy y estarán más que contentos si se ajusta a estos estupendos hoteles estándares.

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CarlyWilson888 . 2015-10-03

MORE AT TripAdvisor

Asistí a una celebración en este hotel y nos quedamos una noche. Los increíbles precios para beber, no se justifica. El servicio de desayuno era muy pobre. Temas - esperamos por todo (para ser llevada, entrega de café/té de tostadas, desayuno y después caliente) tener que repetir los pedidos. Los camareros salió con pedidos pero no tenía idea que las mesas estaban. Sin embargo, el servicio y la comida la noche anterior era bueno de ahí el 2 marcado. No volveré.

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Brian8253 . 2015-09-20

MORE AT TripAdvisor

Good for dinner although a bit on the pricy side. VERY slow and VERY expensive for breakfast; - will cost you 17.50 - about 27 Dollars - for a couple of eggs and bacon.

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Balcombeite . 2015-09-14

MORE AT TripAdvisor

Cenamos aquí la comida estaba bien, pero era un poco caro. Sin embargo, nos comedor como parte de una oferta de hotel y nos dieron 10 libras en nuestra comida. Un cóctel, que ascendió a 9,95 libras ) era la más Bowfin thoygh mojitos estaban tan buenos como cualquier jamás, OT completo los gunnels de menta verde y lo habían picados era más general. El vino y la cerveza lista dijeron "no consúltenos sobre nuestras cervezas", así que preguntamos " ¿qué cervezas no te servidor?" y el chico que nos miraba como y respondió a " hemos ale de jengibre estoy seguro" Oh cielos. Esperamos 45 minutos para ser servida un plato así que no estancia para un segundo plato, como se hacía tarde.

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jazzyme123 . 2015-09-14

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Creo que el chef aquí es excelente. Él será arrebatado antes demasiado tiempo, así que asegúrese de visitar mientras él es aún presentando deliciosos, sabrosa comida aquí. Probamos de todo en el menú durante un viaje de 3 días y nos encantó cada plato individual. merecedor de una estrella Michelín, diría, y una excelente relación calidad-precio, especialmente si es un DB&B; tarifa donde tienes un límite £28,50 por una comida que no te costará mucho más de 35 libras por cabeza incluyendo el vino.

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Ed and Lindsey W . 2015-09-02

MORE AT TripAdvisor

Superb meal. Great service. Varied wines available. Would eat there every week if I could....but then it wouldn't be so special!

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Maria S . 2015-08-05

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The service in the restaurant was very good - there were a number of very young waiters who were very polite and friendly. We enjoyed our meal, the quality of the food was very good.

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WeeVL . 2015-08-03

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Tired decor, miserable outlook, helped by pleasant staff but this did not make up for dreary impression.

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Helen C . 2015-07-30

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Extremely satisfied with one regular member of restaurant staff, however the quality, selection and value of this restaurant leaves a lot to be desired.

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Dave G . 2015-07-13

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Fuimos allí para la cena recientemente y no podría haber tenido una buena comida.

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Koala_Cola . 2015-07-08

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Had dinner here on Saturday, in one of the suites. The food was absolutely delicious! Although I felt the main course could have been a bit bigger. Service was excellent too!

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Abi S . 2015-07-06

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Nos alojamos en el hotel Crutherland House para celebrar nuestro aniversario de boda. Fue una reserva de última hora, así que no había notificado el hotel que estábamos celebrando algo. Aunque nos encanta el hotel, la última vez que tuvimos una cena de celebración en el restaurante, hace 2 años, fue un desastre. La razón para esto era la actitud del director del restaurante en el tiempo. Como consecuencia, estábamos seguros acerca de tener una cena de celebración en todo el hotel. Sin embargo, esa mañana después de experimentar un maravilloso desayuno y ver el menú de noche decidimos dar el restaurante una segunda oportunidad.

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Wasteknot-2008 . 2015-07-04

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Esperaba calidad debido a premios, no me impresionó.El restaurante estaba muy fría y tranquilo. El servicio era pobre y olvidar. La mayor decepción fue la comida, los platos eran muy básica y mal ejecutados. Tampoco era barato.

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Emu92 . 2015-06-29

MORE AT TripAdvisor

Nice starters. Not outstanding choices but enough for the picky eaters. Very good service and decent wine choices. Not cheap but worthwhile if you are staying at the hotel.

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Adrian J . 2015-06-03

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Went to a lovely charity ball last night 30/5/15 absolutely delicious 3 course meal could not fault it also a special big thanks to a you a lovely waiter called jamie a great credit to the crutherland

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Marie M . 2015-05-31

MORE AT TripAdvisor

House special Scotch beef was superb - highly recommended. Breakfast service was outstanding with great coffee, lots of healthy choices and served promptly and efficiently.

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LittlePoSurrey . 2015-04-18

MORE AT TripAdvisor

Great Chef, Great Food, Great Staff, we would recommend eating in the hotel. Nothing was too much trouble, staff were pleasant and attentive but not intrusive.

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Jo S . 2015-03-10

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3 course meal: could be slightly more of main course, but stunning quality and taste couldn't be better...

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Damian G . 2015-02-05

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We had great food and excellent service in the restaurant so enjoyed it, looking forward to our next visit.

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Elizabeth D . 2015-01-27

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Everything great staff were fantastic especially the manager.could not do enough to help, both food and service excellent.

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wilson i . 2015-01-20

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Stayed at this amazing hotel pretty local to me but got great deal so was worth the visit stayed twice last year and loved it both times second was best as we had dinner and massage would reccommened do both and breakfast is superb to

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brianm381 . 2015-01-07

MORE AT TripAdvisor

Myself my partner a 3 other relatives had Xmas dinner at the crutherland for a few day before two relations took ill and couldn't make the so 7 down to 5 we mentioned this on the way in to the manager and were told all the food has already been bought in so sorry can't offer any rebate £150 for food for 2 people ? As for the meal itself starter wan terrine which I don't like , no alternative was offered next course was soup butternut squash again not to my liking but once again no alternative main course was turkey or steak I chose steak which was lovely as for the veg again no selection it was just on your plate not on a side dish dauphinoise potatoes and green beans the potatoes looked as if they had been made last week the sauce peppercorn was excellent onto sweet all chocolate affair 3seperate items on plate it was ok at best my relations 3 of whom had turkey all complained of it being too tough as I am sure the staff could by the fact that our two older relatives left virtually all their meal as for drinks we ordered some Italian red and where informed 10 mins later it wasn't in stock then after 5 min it magically appeared at 2:15pm we had an idea take two steaks home for the ill ones to have tomorrow and where told they would be ready for 3pm at 4pm a whole one and three quarter hours later a waiter turned up at our table with 2 sets of knife and forks (steak for two he proclaimed ?) no I said its for taking home oh okay I will organise that , 30mins later it appeared in two plates all this after saying we were taking it back through to edinburgh the whole day was very poor to say the least I have stayed a few times at the old crutherland with various football clubs and it's been okay at best but for a Christmas Day out at £75 a head for Christmas lunch it's a definite no no ....

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JOHN K . 2014-12-25

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Cenamos en el restaurante última noche y era francamente decepcionado. Precios de cinco estrellas para comida y bebida, pero sin duda no servicio cinco estrellas! Para empezar, en el bar, los precios abusivos pero nos aceptó que, como era una noche especial. Sin embargo, tuvimos que ir al bar por cada bebida ya que la gente llegó como los dos barmaids estaban demasiado ocupados que sirve a los caballeros en el bar nos molestó con nosotras! En una ocasión cuando nos trajeron las bebidas a nuestra mesa, eran el camino equivocado todo el año (no mucho de una queja pero para los precios espera más). La comida estaba bien, pero no excepcional, de nuevo por los precios que cobran. Una persona ha recibido sus patatas cuando ella tenía casi terminado su comida. Podría ser mejor!

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Elainerodger . 2014-11-21

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Los miembros de la familia fueron alojados en el hotel y me uní a ellos para la cena. Como había una función en el hotel el comedor era muy tranquilo. Los camareros (aunque buscando muy jóvenes) era muy atento, amable y oportunamente conversación. El menú, a primera vista, parece bastante limitado, pero había suficiente variedad (aunque reducido opciones para vegetarianos). La comida era bastante pretenciosa descrito en idioma y presentados con una mínima apariencia moderna. A primera vista el queso de cabra entrante era pequeña, pero estaba muy sabroso, el jamón Hock bon bons (me refiero ... realmente? !) informó como muy sabroso y con buena guarnición. los platos principales de carne por 2 de la fiesta estaban cocinados a la planta requerida y el pollo plato principal estaba suculentos. Las patatas fritas eran de los mejores que he comido y debería ser premiado! Los postres ordenados eran todos diferente - con una tabla de quesos que encantados uno de la fiesta y un frío fondant de chocolate con salsa Como poster tomará salados (no estoy seguro de las enormes platos que cada plato aparecen chica! ). El personal de la cocina había tenido la oportunidad de tubo feliz aniversario a uno de los platos de la pareja celebrando la misma - un toque agradable - muy de agradecer. Pequeña decepción con el Highland café ordenados - reportados como no poder probar el whisky!! En general, una muy buena comida!

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beverley w . 2014-11-17

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Después de ir al hotel Crutherland el año anterior con mi familia por su anfitriona la cena de Navidad privada del asado y disfrutar plenamente, decidimos reservar de nuevo para Navidad 2013. Desde el principio hasta el final, incluyendo las cuestiones de reserva, fue el peor cena de Navidad mi familia había tenido.

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Katie2802 . 2014-10-13

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Su estancia en este hotel nos preguntaron si nos gustaría reservar una mesa en el restaurante. Sólo dos veces estaban disponibles, así que elegimos el otro posterior. Al llegar a tiempo nos decepcionó que se espera en las escaleras mientras una mesa de seis nos sirven. He oído la expresión todas las manos en la terraza pero nunca visto en un restaurante. Entonces esperamos 20 minutos para nuestra orden de adoptarse y cuando pregunté si nos gustaría pan eran bruscamente dijeron que "le cobraremos por pan". La comida era muy buena, pero la experiencia fue decepcionante.

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Likesmifood . 2014-09-06

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Le restaurant est très bon et le lieu est très agréable la décoration très jolie la nourriture est très bonne

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Saharaaaaaaaa . 2014-09-01

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Pernottamento ottimo e ristorazione perfetta curata e buona carta dei vini. Colazione stupenda tutto di ottima qualità.

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Andymat63 . 2014-08-10

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Good food lovely friendly staff good service wine quite expensive would go again ................ ................

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Karen U . 2014-07-28

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What an experience we all had the staff couldn't do enough and Iain was a true gentleman nothing was too much trouble the day was amazing with fantastic surroundings! Can't wait to go back.

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Christene P . 2014-07-02

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Dinner nicely cooked although took a little while to be prepared. Staff nice. Breakfast had good selection all very tasty. Nice enough for an onsite hotel restaurant but wouldn't travel here especially if i wasnt staying in the hotel.

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mrsmummywebb . 2014-06-03

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Así que son demasiado caros para comida estándar y las bebidas precios es ridículo porque tiene un nombre elegante no les dan el derecho personas demasiado el timo de lo bueno del lugar es los jardines son preciosos

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Cookiesmith56 . 2014-05-28

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Stayed here on the 5th May aye booked this hotel for my wife for our wedding anniversary aye wish aye dident 4 star not food wasn't very nice not a lot off choose got soup was cold no roll with it 175 to have a roll with it got the steak and that was the same not very nice got peppercorn sauce was a extra 3 pound for the sauce there's no a lot to chose from on the meanu there was only one uthere cupel in the restrunt that should have rang bells bank holiday Monday and only two people in the restraint aye wonder why and the drink is well over priced 970 for a cocktail over all was a let down from start to finsh for a 4 star hotel the toilet next to the restraint had towels all over the floor to souk up the pee on the floor and the smell made me sick aye will niver go back to a McDonald hotel again and the owners should up gread this hotel becouse it needs looked at

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Galla76 . 2014-05-06

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Tuvimos una muy buena comida de 3 platos aquí y el personal no podía ser más amable y profesional. El único aspecto negativo es que estábamos justo al lado de una mesa grande para celebrar el 90 cumpleaños y como el tiempo fuimos en les dieron un poco ruidoso (sólo de esperar) lo que significa que no podría haber una conversación adecuada. Si la música de fondo se había guardado en habría probablemente no habría sido tan notable. Aparte de eso nos lo pasamos de maravilla. Había un montón de otras mesas disponibles, así que estaba un poco triste que no hubiera sido sentado en uno de ellos.

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GeraldineVeitch . 2014-04-25

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We stayed at the Crutherland Hotel on the 14th Feb 14 for a romantic weekend break, and found the hotel very friendly and relaxing.

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Buildman1965 . 2014-03-18

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Bonito hotel con buena comida e instalaciones. Nos alojamos en una habitación individual que recogieron mucho ruido de fondo af adyacentes de clientes pero la cómoda cama me ayudó a darme buenas noches de sueño. Vale la pena alojarse en este hotel.

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Philylar . 2014-01-14

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¡Qué desastre, reservamos para 10 y no puedo creer que la calidad de la comida, empezó con sopa fría, entonces se quedaron sin Turquía, puede creer que en Navidad! y el desierto todavía estaba congelado en el centro de la ciudad. El servicio era bueno, pero tenían que corriente nosotros entre campos tomó mucho tiempo para ser servido. Hemos usado la Crutherland durante años pero que era la última vez y el colmo como hemos notado durante un período la disminución gradual por desgracia en conversar a la fijación de precios.

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tevoew . 2014-01-04

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La cena era estupenda, no ofrecen una enorme variedad de menú, pero una buena variedad de platos. bistec- buena carne bien cocinado de calidad. El desayuno era estupendo desde el punto de vista de la comida, el servicio era un poquito lento, pero creo que era un sábado por la mañana ajetreada.

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ASG-Preston . 2013-12-28

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Excelente servicio en este hotel, situado en una zona pintoresca, el spa no podía hacer lo suficiente para nosotros, tan amables y atentos, preguntando si queríamos tés, cafés, etc. Todo el mundo disfrutó sus tratamientos de spa, un montón de opciones tales como masaje de pies, clavos, etc. Reservamos una habitación para el día para juegos de despedida de soltera, etc. El té se sirve para nosotros en aquí para la privacidad que era fabuloso. Nos encantó la piscina, sauna y sala de vapor. todo el día fue fabuloso, y mi hermana soltera tenía un gran día, sin duda volvería de nuevo para este paquete, sólo £45 por el spa y un té con un tratamiento de 30 minutos y recibimos un descuento después pagamos como éramos un grupo grande que era muy amables, los recepcionistas de spa eran increíbles y nos hizo sentir muy especial, gracias! Buen servicio no tiene precio!

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jude A . 2013-09-22

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he tenido una noche se alojaron en el MacDonald Crutherland House Hotel. tiene un bonito camino al hotel, un hotel encantador en el exterior, la decoración interior es un poco viejo anticuado, pero aún se mantienen muy limpios. Mis visitas han sido con hermanas, primos o amigos para noches chicas de spa. Siempre nos dan por buenas ofertas para 1/2 hr o tratamientos de spa completos de hora para incluir una estancia de una noche con desayuno o cena y un completo uso de todas las instalaciones del hotel. Nunca me han decepcionado y sin embargo, los tratamientos han sido siempre bueno, es bonito para descansar junto a la piscina y entre la sauna y sala de vapor. Todo el personal ha sido siempre atento y la comida siempre sabrosa. Las habitaciones (de nuevo aunque alfombras, etc. podrían ser mejorado) son siempre limpia y ordenada y espaciosa. siempre hay suficientes toallas, ropa, etc. y si no requieren ya no me siento sería un problema para solicitar en recepción. Volvería (y volveré) sin duda me alojaría aquí de nuevo.

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lynn m . 2013-08-05

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Este es un restaurante caro. Bajo las reglas de la compañía el hombre senior paga y mi jefe indicó que la camarera cuando proporcionar su número de habitación. Ella insistió en que todos nuestros números de habitación, lo cual era muy extraño.

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StephenCKendal . 2013-06-07

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Reservamos una noche oferta spa con té y decidimos tomar en una cena en el restaurante para hacer un especial.

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G T . 2013-05-29

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Gran ubicación, incluso si mi navegador no bastante. Una pista individual conduce al hotel dando la sensación de grandeza.

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Simon C . 2013-05-23

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La comida es deliciosa y el servicio excelente. No puedo esperar a comer en el nuevo en nuestra boda. ¡Gracias!

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Lisa M . 2013-05-20

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Reservamos para una estancia de dos noches y nos pareció que la habitación era muy agradable. bastante estándar, pero para nuestra sorpresa, no hay toallas de baño. Después de dos llamadas de teléfono, que finalmente recibió las toallas. La segunda noche, sólo una toalla, así que otra llamada!! El desayuno del domingo por la mañana, tuvimos que esperar 15 minutos para una mesa, servicio lento, mesas no liquidados, camareras presionado y corriendo como sin cabeza- pásalo bien haciendo pollos!! La dirección de este hotel podría hacer mucho mejor!

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SCawley . 2013-05-05

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Mi marido y yo nos casamos aquí en 2012 septiembre Kittoch en la suite. Desde el momento en que conocimos Aileen, el consultor de bodas, nos vendieron. Miramos otros lugares en la zona y la atención que recibimos fue inigualable. se preocupaba por todo lo que hicimos y nos hicieron sentir como la única gente que nunca casarse allí. Al principio habíamos reservado el Salón de baile principal, pero tuvimos que cambiar fechas y el tamaño de la boda por razones médicas y nos acomodaron en todos los sentidos y por todo esto, el personal era increíble.

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Mrs_Mitchell3936 . 2013-04-25

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La comida estaba bien, pero he tenido mejor desde el mismo restaurante. filetes eran recocido y salsa fue inicialmente olvidado. entrante y postre encantador al igual que el desayuno.

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Fun-beer-fan . 2013-01-30

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Como residentes rurales en la zona, pensamos que sería un lugar especial para un viernes bebida por la noche en la calle. Los jardines y la ubicación del hotel son espectaculares por desgracia el bar/salón decepcionantes. El bar/salón tenía una sensación relajante y decadente. Pedí una pinta de cerveza para que nos dijeran que sólo cerveza embotellada. Mi media naranja pedimos un vodka con nuestra otra bebida nacional Irn BRU sólo me dijeron que lo siento sólo coca-cola. confundidos que nuestra rutina del viernes por la noche estaba fuera de sincronización que eran aún más decepcionada cuando el beber vino sin hielo. Lo siento de hielo. Pedimos paja para el vodka sólo para que nos dijeran que no jugarnos quién iba. Esperaba algo más. Volver a nuestro representante fuimos donde compramos dos y media recorridos por el precio de nuestra botella de cerveza y vodka, quizás nos esperábamos demasiado.

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thedons700 . 2012-11-28

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Espensive and service could be better that said we arrived the local Masons were having their Burns supper. The menu was limited unless you went ala carte then you realy paid a lot of money.

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44AlanS . 2012-10-02

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Nos casamos en una iglesia local y luego tuvimos nuestra recepción en el hotel de la casa Crutherland el viernes 21 st 2012 sept.

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happy_red30 . 2012-09-29

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I ate lunch in the cocktail bar here. I thought it was very expensive for the meal provided. The food was average and the waitress provided minimal service. I was very disappointed and would not return here for lunch.

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zed1313 . 2012-08-12

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