The best restaurants in Midlothian Edinburgh and Lothian

Dry scone, worst tasting scones ever just crumbled. Won't be back in a hurry. Noisy and dirty, only 1 person serving. Very expensive.

My food was 2 hours late and by the time he arrived the food was literally freezing the box that the chicken came in was soaking and the man was literally stood outside on the phone?

Lovely clean and tidy, but service was awful, it looked like they done lots of deliveries as they kept preparing them for drivers, myself and a few others waited ages to be served, it was until one of their employees told them I was still waiting, there were a few unhappy customers having to wait ages to be served, perhaps they could have someone dedicated to serving people coming in, instead of them concentrating on deliveries

This has to go down as the worst experience ever! After a long argument with an aggresive manager who obviously just moved here they left food lying on tray for nearly 10 minutes while waiting on fries and dealing with drive throughs i refused it as were also handling food without gloves and walked out and as was leaving seen over 20 rats going back and forward into KFC from waste plant across road and didnt seem to care when i spoke to them! Most disgusting place ive ever seen not to mention food all over floors and tables!😡😡😡😡😡

I entered the shop and waited a long time to place my order. I asked for a wrap and a portion of potato crispers. I was told there weren't any wraps available. I then asked for wholemeal bread and the assistant produced a different bread, informing me in a very gruff manner that it was the only type of bread they had left (this was not that late in the day). Once my sandwich had been toasted I was asked what I wanted on it. I asked for lettuce, onion and olives. I was informed that there were no onions available. I got to the checkout and my sandwich was handed to me. I asked for my portion of potato crispers and was informed that there weren't any. I asked why I hadn't been told this when I placed my order, and just about had my head taken off by the young female on the till. She shouted at me "Because it wasn't me who served you!!" I was absolutely stunned by this. However, I attempted to pay for the food I had received only to find that the little madam had deducted my Subway points to pay for it, which I hadn't asked her to do and hadn't wanted to do. I wasn't offered a receipt and I was glowered at. It was honestly a disgrace. I made a formal complaint to the head office and received a response asking for more information. I responded and haven't heard a thing since, which shows how disinterested Subway are when it comes to customer service. I won't be back.