The best restaurants in Kernan Craigavon Southern NI

Went in with my wife, 3 year old and 1 year old for lunch around 1pm on Saturday 23rd November. Usually we have no issues with here or the sister business next door Bubba Drews but this time was shambles. Our food arrived with no cutlery on the table. Had to wait 5-10 mins before cutlery arrived. Our 1 year old was throwing a wobbler as he couldn't understand why there was food in front of him for 10 mins and we wernt feeding him. There was obviously no clean cutlery as we had watched a staff member clean someone else's dirty knives and forks in the sink beside the coffee machine for us. God knows if these were even cleaned right with hot water and soap. With no apology from the staff member for having to wait we received the knives and forks but no spoons for the kids dinners, had to ask a staff member for 2 spoons, we received 1..... then had to wait another couple of mins until a staff member showed up at the desk to ask for another spoon. By this point our food was cold. The food was average at best, we ordered a chicken pitta, beef buritto and a side of sweet potatoes fries. The meat on both was quite chewy and the whole dish lacked flavour. The sweet potatoe fried were also very soggy, felt like they were boiled and not fried. We had ordered drinks that never arrived also but at that stage I had lost the will to have to get up again to ask for them so I just left it and took the loss as you pre pay for food and drinks before you receive them. Noticed staff members running about with plates not knowing what table they were going to and asking tables was this their food. Very disorganised with no structure. I think I'll stick with Bubba Drews next door the next time as we have never had issues even though it's the same business.

To be honest for £189 a night I would have expected more, like a gym and or pool area. The room was very large but too hot, I slept with the windows open. Nice power shower with plenty of hot water. Bar service was very hot and miss, shortage of staff. The evening meal was so so, the chicken breast was very good the ham pie had nothing inside just pastry outside 🤔 The lady on breakfast was very obliging letting me in a little earlier than they opened. Breakfast was very tasty and good value unlike the room rates. Would I stay again? Probably not I will try to find another hotel in the area.

The food is banging not going to lie but the service is terrible waited for about 25 minutes just to order food and it took 30 minutes to come. The people who came here after us got thier food before we even ordered food We were walked past by staff and my dad had to grab thier attention. Also one of the staff wasn't doing thier job just talking to other members of staff

Great food. Lots of choices. Perfect portions. Fast delivery. Always arrives hot. My 1st choice.

Went to the drive thru on Sunday morning 17/11/2024 at 8.30am for a large caramel latte, for £4.55 one would expect the cup to be full but nope... just over half way at best, the rest was foam! The girls were slowwwww plus service with a smile wouldn't go amiss!!

Took family here and all I can say is the food was cold. The burgers were so cold they didn’t heat the bap. The onion rings were cold so they must of been sitting out. Definitely don’t know why I went here the food is not great.

Visited in December 2022, I witnessed the cafe supervisor refuse to serve an elderly man, telling him loudly that they were closed as it was “4 o’clock “, it was 5 to 4. 10 minutes after he had refused to serve this man, he served two other people. When the elderly objected I heard the supervisor threaten to have him removed from the store . Shocking behaviour and not the first time I’ve heard him behave this way although it’s usually towards the young female staff.

Very disappointing. Took my son and his friends here. Customer service terrible. Waited nearly an hour for main course to then be told there was a miscommunication, our order wasn’t placed by our server. We got up an left. Definitely would not recommend this place.