Bubba Drews in Craigavon

The food is banging not going to lie but the service is terrible waited for about 25 minutes just to order food and it took 30 minutes to come. The people who came here after us got thier food before we even ordered food We were walked past by staff and my dad had to grab thier attention. Also one of the staff wasn't doing thier job just talking to other members of staff

Came in the door and where greeted and all was fine until we had to wait 15 minutes for are starters to be cleared and no courtesy check because the three girls on the floor where too busy gossip at the back of the restaurant floor. Went to pay for bill and didn’t even get asked how everything was just got asked what drinks we had because she had clearly not added them to bill before hand. Got mains dropped down and then had to ask for cutlery as we had none. 7 dirty tables around the floor and yet we were the only ones in the restaurant.HOSPITALITY TRAINING SEVERELY NEEDED!!! 8/4/25 4:30 Customer service was diabolical. Can clearly see that the floor staff did not want to be there and as we were leaving the girl in the red top started grilling the chef! Me and my partner have worked in hospitality for 5+ years and we have never seen anything like it in our lives.

Decided to come back and give bubba drews another chance after poor service in 2023 and wish I hadn't. Got to the restaurant yesterday (mothers day) as I had a reservation for 18:30, there was no record of my booking despite calling and my phone number being taken down, but we managed to get seated. After ordering our drinks, it took 13 mins for drinks to be servers and 50 mins for our food to reach us. I had ordered a philly cheese steak sandwich and got battered steak pieces on facia bread with melted cheese on the bread, where you would expect sliced steak. Food was OK, not great. We had finished our meal and I had to flag down our waitress as it was 15mins after we had finished to try and order desserts. Ordered desserts with a tea and an American, desserts arrived but the tea/coffee never made an appearance until I had to ask for it 15mins later. What's worse is I had spotted 5 waiters/waitresses chatting casually behind the counter for 10mins while waiting for the tea and coffee and while the restaurant was heaving with customers. The cherry on top, I go to pay the bill and a staff member who had just taken payment from another customer decided to ignore me for 2 mins while chatting to other staff until he seen I was unimpressed then decided to take payment. This place is badly managed and needs to change or I can see the restaurant closing down. Lisburn omni park has restaurants ran by the same company as Bubbas and they deliver far better food with 100% service, so down to poor management it appears.

The food is USUALLY very nice, However, the service in this establishment is absolutely atrocious. My girlfriend and I have found ourselves waiting 45 minutes + on food even on the quietest of times. Staff seem to be more concerned with banter and playing games with eachother, and nearly seem annoyed when you ask them a question. The new menu is the straw that's broke the camels back, food quantity much smaller for more cost. My brother thinks so too. Going out is never a cheap thing these days, however I feel more strongly to give my money to businesses more devoted to delivering, at minimum, good customer service.

Came here for breakfast. I had a fry and it was fine. Our coffees were terrible, very weak like it was all milk. The service is very poor. The wait staff just abandon you and ignore you completely. Won’t be back

We visited on a Saturday evening before 6pm. The place was busy, but the service was on point, and the food was delicious. Top notch, thanks Bubba Drews.

The food was very good, excellent service, it took 25 minutes to serve the dishes, pleasant atmosphere, although the music was a little loud, it is advisable to arrive before 10 for breakfast because it gets crowded afterwards.

I've been coming here with my family since it first opened, and in the past several years it has gone down hill significantly. The portion sizes have halved and the quality of the food itself has also decreased. One thing that has remained the same is the service - the young adults that work here are equally as inattentive as the first day it opened. Expect to wait at least 20 minutes to place your order and 1 hour for your food to come, even if the restaurant is mostly empty. Sad to say it but we won't be back.

The wait was way too long and it wasn’t busy either. The server took our order then never appeared back. Had to go looking for someone to get our food twice. The couple at a table across from us got their food before us and they arrived in 20 mins after us (they had ordered more or less the same as us). When we got the food eventually it was cold. Got up refused to pay and will never be back

What can I say only 5 stars for everyone who works there xxxxx

Went for late breakfast, but wish we hadn't! The French toast was totally covered in nuttella including the bacon & the plate was swimming in maple syrup. When I cut into the French toast the middle was an oozy mess...not good! On the old menu the French to was the best...not now. My wife had the mega fry in order to get the breakfast items she wanted...the sausages were cheap & nasty & the bacon was too salty! I was asked when paying was everything ok, I said no & waited for a response but there was none, so I said well that's ok as we won't be back. Poor customer service & poor food! We came at least once a month for breakfast & really enjoyed it, we even brought friends with us who loved it too. You have lost customers.

Lovely spot for breakfast , omelette was great .

Great spot for breakfast. We would usually go there at least once a month on a Saturday. Always good food and service. Easy access for anyone with limited mobility too 👍

Food was good hats off to the chefs but the waiting staff were horrendous. Sat with empty plates on our table for about 20 minutes, pushed to the side/neatly packed away ready to order dessert. Instead the staff, two women and a man were too busy laughing and joking behind the till with their backs turned to everyone so no one could get their attention. The younger guy was hunched down behind the till on his phone when we went to pay. Wanted to order dessert and coffee/tea but couldn’t because staff weren’t interested in the slightest. This was today in the afternoon and won’t be back as a result. Looking at the previous reviews think management need to look at hiring more interested staff who want to work.

The food portions are still good even though I feel they have reduced over the last year. Whatever you choose is tasty. The staff have always been polite and friendly. They do need to sort their bill system out though. For the last two visits I have been given the wrong bill even though the table number was given. The reason both times was obscure. Please sort this out. I'm sure I could have insisted on paying the first bill which was quite a bit cheaper than the ones I ended up paying.

It's fine for a quick lunch. Great for kids.

Called into Bubba drews on the 24/01/25 and have to say the standard of food has significantly dropped. I don't say this lightly but over the passed three months I've had a few bad experiences. My daughter ordered a cauliflower burger which is off the vegetarian menu and in the centre ot a burger was a route of a cauliflower which was hard and completely inedible.A knife would not cut through it. I ordered fish& chips which was clearly just out of the freezer,deep fried and placed on 12 chips which had been over cooked. I finished with a cappuccino which was served on the cool side. In saying this the staff are friendly and pleasant and as always i leave a tip no matter of the experience. Unfortunately I'll not return to this restaurant as clearly something has changed in the running of this business as the food was always of a great standard.

Food was over cooked for my chicken burger and garlic cubs. My wife's loaded fries were a far cry from what was on the menu. No visit from chef & waited over 35 mins for food to arrive. Just a pity I couldn't award 0 stars. Very disappointed considering it was a birthday meal out.

I was in restraunt Sunday with 3 other people,Food terrible, not fresh, very cold in restraunt. We where charged for 5 meals plus extras, £ 111. The staff very young and didn't seem tobe able make decisions. Very poor all round experience 😢

This is was our first time here and will definitely be bk..everything about this restaurant was beautiful

Poor service and quality of food

Had not been at this place for a year, my son was home for the holidays and liked this place. Boy, has it changed. I had the `Beef & Bird`, the chicken had an outer coating which was brittle and difficult to bite, as if they had been sitting for a while or re heated, AWFUL. The brisket was cold, with some portions of it dried and hardened. Another member of our party had the `Philly Streak sandwich. There were 5 small pieces of over cooked meat with a strange coating on it. The bread was nice !!!!. The other meals, `Burrita` was OK, but lacked flavour and a fried chicken dish, similar complaint to my own. Service was slow, with no follow up from the staff. There did not appear to be anyone in charge. On paying the bill, I went to the counter, where I counted 7 staff standing round doing nothing with the exception of the one person who was dealing with us at the till. What was the point on addressing this issue at this time. Very dissappointed. No quality of food or service for the price.

With all the promotion on social media this place looks amazing - how disappointing. Terrible service - counted 7 staff members in bar area all laughing not getting drinks, the place was empty but still took forever to be served, we wanted a dessert no one came near us even tho multiple servers walked past us multiple times with us sitting with empty plates - had to leave, food was average very expensive and very small portions. My partner got 7 chips - counted them 😆 Also the toilets are disgusting, had to change my baby and the smell near knocked you out - won’t be back! I can see this place closing down 🙃

With all the promotion on social media this place looks amazing - how disappointing. Terrible service - counted 7 staff members in bar area all laughing not doing anything - the place was empty but still took forever to be served, we wanted a dessert no one came near us even tho multiple servers walked past us multiple times with us sitting with empty plates - had to leave, food was average very expensive and very small portions. Also the toilets are disgusting, had to change my baby and the smell near knocked you out - won’t be back! I can see this place closing down 🙃

Went on christmas Eve after a movie. I've never been here before but was looking forward to experiencing it. Staff were lovely, and I was looking forward to the burgers, but mine had a huge lump of gristle in it, which almost made me sick. Everyone else enjoyed their meal, but this ruined it for me, and I don't think I would order one again

Blaring music first thing in the morning, with an “improved” menu that has fewer options than before, and now punishes people with dietary requirements that need to make changes to menu items, by charging them £1.29/per item change. The prices are already a bit racy as is, with then having a menu that has something battered or fried on basically every single plate; and punishing people who want something a bit healthier or something the menu deliberately tries to steer people away from? No way. I decided to come back after a horrendous experience during the holiday season (find that review on their facebook page) where two £80* cheques were met with a few discount vouchers for next time. Came back hoping that they got their act together in terms of quality and service, and couldn’t even get to that point due to a restrictive menu; printed on the same cheap stock, which is already starting to come apart. Just a joke. Back to the old reliable local places it is.

Waited 1 hour for our mains and horribly cooked, 30/12/24. Baked Beans sat so long under a hot lamp that the sauce had completely dried up and the beans on top were shrivelled. Smash burger just wasnt smashed, it was 3 tiny patties that were just normally cooked. Some of the goujons had zero chicken in them.... Completely disappointing considering we were there the week before 23/12/24 and the food and service was amazing 5*, the smash burger was delightful and everything was great. Came back just for that burger and it was just not the same. I fully believe that there were different chefs on these days because the food was night and day.

Foods pretty good But service isn't Took over an hour from entering the place till our food was ready

Very long wait for a table but Matthew our server made up it. Excellent service and really good food.

Used to be my favourite restaurant but then in 2021 it fell off but recently it’s really improved everything and redone the menu! I can finally recommend them again.

A great restaurant and great friendly atmosphere.

Always had good experience with tge food at bubba drews but have to say the Xmas dinner was atrocious. Stuffing was tasteless and the turkey and ham tough. Also no Brussel sprouts just carrots and parsnip .would stick to your American menu in future

Waited over a hour for our mains, place is in slow motion and the food was stinking ,won’t be back

My second time being here and the last. Staff were fine although they were teenagers with no real interest in their job. Food was rubbish, I had the roast beef which was reheated garbage. The Yorkshire pudding was tougher than the beef and the roast potatoes had a slight chemical taste. Once we were served our food we never saw the waitress again. Lastly the place was filthy, just check the glass panels between the booths..... Don't think I'll be back, which is a shame.

We had to wait around 10 minutes to be seated which would have been fine if it was busy but there was multiple empty tables and 6/7 staff behind the counter talking until eventually one of them decided to seat us. The air con was on in December and we were sat at a table directly below it and asked to move to which they just turned the air con off. We ordered and waited about 40 minutes for our food despite it being dead and when it arrived all of the sides were cold so obviously had just been sitting out so don’t understand the wait time. Then to top things off when we went to pay they overcharged us for a complete wrong order and when we said to the boy working at the till he laughed and said he would “try” figure out the difference that he owed us. We did get a refund but overall the experience wasn’t even worth 1 star. Won’t be back.

Went in at 12 noon... Got order taken and drinks by 12.15 pm. Food didn't come till 12.55 pm after I asked where food was. When it arrived it was cold as if it has been sitting waiting for ages. As soon as we received the food we were asked how it was! Complained when paying - got reimbursed. We used to be regulars but the last two times we went, we've got refunds for our food!

The coffee is terrible. Once your order is brought to you, you will no longer have a chance to attract the waiter's attention if you want anything else. They seem to be passing by, but their gaze is directed into nowhere, and even if you can somehow stop her and say that you need more drinks, she nods at you and disappears forever.

I hadn’t been in a while because the last time we went the chicken was extremely dry. Thought I would give it another chance, unfortunately the chicken is still that dry it’s like chewing leather.

We were sitting for an hour and had to ask 3 times where our food was. Restaurant wasn't busy. When food came out it wasn't the right order and sides were missing and never arrived. They tried to charge me for them. This is one of the worst dining experiences I've ever had. What is worse is the staff at the counter were not apologetic about the situation and tried to send me home with the side rather than discount my meal. They had actually added an additional meal to the bill too. Its disappointing because this place has good food. This is the third poor experience in 3 weeks so won't be back

Service poor, waited over an hour for starters and wasn't that busy.

went on the way to the cinema. Arrived at 7.15 for an 8.20 cinema showing. By 8.15 our food still hadn't arrived despite asking 3 times where it was. When it came the order was wrong and there were sides missing. They never showed up. the restaurant wasn't even busy. When I went to pay they tried to make me pay for food that wasn't served and front of house staff were very unapologetic about the whole experience. It took one of the chefs to intervene to get them to see sense. This is disappointing as the food is actually good but the service is the worst I've ever experienced.

Brutal, arrived to a large queue right to outside (didn't realise they had an offer on just choose via Google maps since we were in the area) thought we'd wait anyway must be busy because it's good. when we eventually got inside after 30mins the place was half empty, plenty of clear tables both before and after we left, yet queued past the doors to outside, bizzare management. Once seated it took 45mins and a reminder before we got breakfast, which was poor at best and was left half eaten. 1hr30mins total for 15mins of a poor meal, wouldn't go back.

I came here with my wife for lunch. The staff were rude, barely spoke when taking our order and seemed genuinely offended at our presence. When the food finally arrived my food was cold, some was under down and some was overcooked. My wife ordered breakfast granola.....and the didn't bring the granola. When we asked what happened they told us they ran out...then she went to leave and we asked what they were planning to do and she genuinely asked "what do you want us to do?" Didn't offer and alternative, didn't even offer to remove it from the bill, despite them not providing it. She then landed back 5 mins later with 5 blueberries swimming in a bowl of natural yogurt (I'd love to know the thought process behind that substitution). Honestly I'd be hard pressed to name a worse dinning experience

Horrendous! Will never be back! Egg was like rubber! Only bothered to put through half the order! Waiting absolute ages when the restaurant was dead! The staff need an attitude adjustment. The same music playing on repeat! Just overall an awful experience. How this place is still in business is beyond me. Never again.

Won’t be back in a hurry , queued for 20 mins , everytime we queued up they weren’t bothered in serving , the staff were all sitting on their phones and laughing instead of serving their customers , absolute shambles , won’t be back here again.

I am completely outraged of what has just happened form food taking near 30min to come out for it all to be wrong, then also being shouted at by the staff the way where treated was disrespectful and very disappointing.

The we woman chef lynne i think shes called 😊 is such a cook ya all cud give her a raise or ill head hunt her for my resturant 😂 top place and service thku

I was handed the wrong plate and my brother got mine. My sister waited 15mins for one extra item. The menu is boring,it hasn't changed for quite awhile. It's a pain that the bill can't be split as I always use cash. My other Siblings use card and cash,I find the place pretty mediocre.

Great place to eat honestly with the dinner alone if you still leave hungry I'd be surprised there chicken stack is brilliant highly recommend. Service is also so quick and the servers are so lovely. Best thing is the chicken fries 100%

Went in the other day for my dinner, the server Sophie was lovely she was very attentive and made sure everything was good for us, I had curry fried rice it tasted great and overall had a great experience.

We went on a Thursday evening and had to que up for 20min which was fine but then continued to wait for 25min in the booth nobody came near us for a drinks order we ended up having to leave and as we left servers were there and never even asked us or cared that we up and left terrible service avoid this place if your hungry and in a hurry

Went in for my lunch yesterday and had an excellent experience. Wasn't sure on what to have but my server Sophie recommended the jungle diner burger and it was delicious. Was there with my family and their food was also amazing, we had great service and were checked up on multiple times and sophie was super polite and great with the kids. Overall it was a great experience and I would 100% recommend and hope to visit again soon.

Was in for a family birthday lunch. Food was lovely, can't fault it. However for children's plates to be that hot is a down fall, the timing was slow, very slow. Once food was on table there was no service at all, no one asked if we needed anything else or if food was ok. Had to chase for dessert menu and they give my kids two adult cakes, then tried to charge us for adults even tho it was not what we ordered. We where there at 12 didn't leave until 2. That's how slow service was.

No bottle water only tap water. One young person running about doing everything. We were a table of 5 No one

This is the 1st time in a long time since I've been here. My 1st experience was very good but this time however I was disappointed. Not disappointed by the food by any means so compliments to the chef, it was the staff that were a bit of a let down. From the minute we walked in understandably we had to wait to be seated so that was fine, however 1 of the staff members that were behind the counter looked up seen us standing there and put her head back down and carried on what she was doing. Stood for about 5 minutes before being seated and the place wasn't even busy I would have overlooked that if it was. When we were seated it took the waiting staff a good 10minutes before coming over to ask did we want drinks and then a further 10-15 minutes before someone came and took our food order. Whilst we waited a bit longer to get our food it was worth the wait so I couldn't fault that. Most staff when it comes to places once your food is served they normally return to see if everything is ok with food etc.., but not one staff member even asked nor did they ask when going up to pay the bill. In fact at least 4/5 staff members were huddled round the back of the bar chatting away when there were other customers waiting to place their orders. There was one girl In particularly that looked round at me and shot me a dirty look and turned round to her colleagues for no apparent reason so don't know what her problem was, almost felt like I was an inconvenience even being there because I was disturbing them chatting. Anywhere I go I would usually tip the waiting staff for their service but on this occasion I didn't. Service needed an awful lot to be desired. For this reason alone I don't think my partner and I would return. Our experience wasn't service with a smile by all accounts. I work in hospitality myself so I know it doesn't cost nothing to have manners.

There breakfast was lovely and service was great

Food was really nice but the service could have been much better! Drinks didn't come with straws so we asked for them (no big deal), they never came. That same server disappeared and we didn't see her again that night. Someone else eventually came to take our order and got us straws right away, but then it took over an hour and fifteen for our food to arrive. We considered just leaving at one point because we had cinema tickets. When the food did arrive it was good quality and well prepared. Maybe they need more staff working each night, maybe it was a one off, whatever the reason it's not really what I've come to expect from a Dino diners restaurant

Really nice staff and very welcoming. Delicious food and excellent service. Definitely worth a visit. Excellent parking facilities too.

Absolutely recommend this place, our server Samantha was wonderful in helping making sure everything is all ok, very attentive very polite. The chicken stack is UNREAL a classic!!!

Great food in massive portions tho slow service was quite busy tho

We have always had good food here and if there was a problem it has been resolved, one thing I hate is the waiting for a table when there is clearly so many empty tables, Q out the door a lot of the time but I’ve counted at least 15 empty tables on a few occasions, at least 10 empty every time, we don’t go at peak times as we have a child and would appreciate being seated and taking our order than standing Q’ing when there’s lots of free tables.

Ordered peppered chicken: 4 bits of chicken the rest was just onions and mushrooms, onion rings side was spring onion mash which was freezing cold Partner ordered wagu burger: just your normal beef double burger: side of a child’s portion of chips One corona and one coke: due to telling the staff my mash was freezing cold they gived me the coke free £38 Overpriced, honestly it was as if all food was microwaved warm on the outside freezing in the inside Serving cokes/fanta/7up out of multiple packets Came home both of us with extremely sore stomachs and vomiting- believed to have gotten food poisoning Won’t be back

Excellent food friendly staff at a decent price. The food was very good and great service.

We went here before a party on a Saturday evening. It was moderately busy but they appeared to have plenty of staff on to help. We had a peppered chicken stack and a burger, which were okay, however the mash was quite cold on the stack which was disappointing. We then ordered dessert and the sticky toffee pudding arrived but my partners smores dessert did not. We then waited 15 minutes on his dessert to appear after mine had and had a waiter check back to see if we were waiting on anything. It was then delivered a few minutes after the check back. Honestly was quite disappointed as I've been here before and I was slightly embarrassed because I'd hyped it up so much to my partner and we were disappointed. Maybe it's because we went on a busy evening.

I recently had the pleasure of dining at Bubba Drews, and I must say, it exceeded all my expectations. From the moment we walked in, the service was exceptional—friendly, attentive, and prompt. The staff made sure we were comfortable and well taken care of throughout the entire meal. The food was another highlight. Every dish we tried was delicious, prepared with fresh ingredients, and beautifully presented. Whether you're in the mood for classic comfort food or something more adventurous, there's something for everyone. The menu is extensive, offering a wide range of options to cater to all tastes and dietary preferences. The atmosphere of the restaurant was warm and inviting, making it a great spot for a casual meal or a special occasion. Everything was clean, adding to the overall pleasant dining experience. To top it all off, the pricing is very reasonable, especially considering the quality and variety of the food. If you're looking for a place that combines great service, tasty food, and a welcoming atmosphere at a fair price, Bubba Drews is definitely worth a visit.

Great quality food and friendly staff 😁

Vegetarian option carbonara seriously overpriced, undercooked, mediocre and soup-like.

Got breakfast this morning all cooked to perfection coffee was really nice only bad point was £3.50 for a small bottle of water

Arrived with my 3 children 9,7 &1. Seated quickly service was good the food was not! The only dish that was fresh was my sons chips and sausages, the baby bowl was horrendous I didn't even attempt to feed my child the potatoes, microwaved potatoes and microwaved gravy, the only thing she ate was my garlic bread and her carrots. My daughters pasta was also a reheated dish. I wouldn't be recommending this place at all.

Food was good. Ordering was a bit of a challenge, the staff seemed overwhelmed from any deviation from what was stated on the menu. No one checked on our table to see if all was OK or if we would like more drinks. Seating could be more comfortable but it's by no means uncomfortable.

Good food , good choices for family restaurant. Good swift service . Had to Q was slow to be seated Saturday 7pm. Was seated swift after kitchen caught up. Good beer n wine choice

Mega fry is a banger, also their coffees are really good quality as well, would recommend!

Two adults and a two year old went and our server Georgia made everything as comfortable as possible. She was great and very attentive. Very helpful and friendly.

Edited : Half the family ended up sick from eating here . Not impressed . Music too loud and explicit for young children . Food was very mediocre for the price . Service was shocking .

It's not great. No issues with getting seated and served quick enough but food was really overcooked. Not good enough for the price

Service was poor young staff member so give him the benefit of dought because first job id say. but this is the second time I've had dinner here and it was a disaster asked what drinks myself and children wanted brought down drinks big glasses no straws hada ask for them. Followed by starter served between me and kids no plates for us to share off and no knifes and forks hada ask for them. Ordered fries and pizza which the fries had a seasoning on them which was pure salt or something. Ordered curly fries with pulled beef for my other daughter with pepper sauce but when it was served the kitchen member says here's your chips and beef set it down and it was thick cut chips with a gravy on them which is fairly strong for children and no beef on it. I called server over and says she's got no beef which to be fair and he appolagised and went and got it from kitchen wasn't his fault. The beef came out and it was covered inn gravy which I just said I'll make this work then I got a bit pissed off when I seen there was a qube of chicken among the beef. My meal was a burger which was grand but I gotta say I'll not be back paying 52 pound for that was discrace and the food is poor for such a busy spot. Won't be back

Here a number of weeks ago. We didn't get our food due the kitchen having to cater to the restaurant beside buba Drew's and we had a movie to go see so couldn't afford the time to wait any longer - we had waited over 40mins for our food before stating this to the waitress. The staff were friendly, understanding and apologetic and did not make us pay for drinks . Not the staff's fault I realise this however the place is not well managed. And often the staff stand around in groups talking. Can't comment on the food unfortunately.

Food didn’t quite live up to the expectations. I found the burger tasteless and fell apart. Not enough sauce either. The waffle sundae used cheaper ice cream rather than gelato so was average at best as well. The chicken wings starter was plentiful and good so started out well but got worse. Don’t get me wrong it is a good place to eat but I could have done better at home so not great.

Tremendous portions. Sundays seem very busy, so the wait for food was perhaps longer than you'd like. High-quality food items as with all the Dino Diner chain restaurants we've been in.

Waited to get seated, once seated we were handed the menu's weren't asked did we want anything to drink. When the girl finally came over to take our order we waited an hour for the food to arrive! Service is shocking!! Yet 5 young girls proceeded to stand behind the till just chatting. No one came round to check if everything was ok. The food if I'm honest has went down hill from my last visit. Needless to say we won't be back!! Customer service goes along way think the staff are rude and would need trained on manners....

We were shown to our table but took a while for the waitress to take our order. Had to wait an hour before our food actually came to the table. Staff are all young and don’t seem to be organised. Won’t be back in a hurry.

We arrived yesterday evening 6.45pm on 24th June 2024. We waited to be seated whilst 5 members of staff were standing in the centre of the restaurant/bar section. Once they eventually noticed us and sat us down, we ordered our food. After seeing two other tables being seated and served their food before us, I mentioned to the waiter at 7.30pm that we had been waiting almost 45 minutes for our food. At this our food arrived and it was sub par. The waitress stated "I'll be back with your pizza" (we didn't order this). At that, the waitress returned with a Hawaiian pizza and when we said we hadn't ordered this, she came back with the correct side (this was advertised as "garlic bread slice" on the menu). The side of garlic bread slice was, in fact, cheesy garlic bread SLICES (plural). If I ate here and had an intolerance, this false advertising on the menu could be detrimental. All in all, the total for two mains and two regular drinks came to £52.95. Safe to say I won't be back in a hurry unless the service and food improves GREATLY!

We went here for brunch today. I had the omlet ... it was OK ordered the Milkshake .... wasn't impressed. Used whipped cream for the shake instead of ice cream. Service was lack-luster. Would not be rushing back any time soon!

Sat for about 15 minutes before we were even asked if we would like a drink. After we finally got our drinks and food we then wanted dessert but nobody came near us to clear our plates or take our order for desserts. After another 15 minutes we just paid and left the place. Service was terrible.

Brilliant menu, lovely filling food at reasonable prices, lovely helpful staff and clean environment.

Nice food and lively environment.

Great food, fantastic atmosphere and excellent service. Large portions of food. Went out of their way to help with the surprise birthday cake for my daughter.

The food was amazing, and the service was very friendly. Friendly atmosphere.

Very good food. We ordered brunch around 11.30am. The only down side was it took also 15 minutes for the waitress to take our drinks order. Once our food was delivered we never has anyone asking was everything OK. Apart from that the food was really good and really tasty

Big disappointment ordered beef and bird stack the so called bird was 4 Chicken Dippers couldn't even cut them they were like rubber this place is definitely not what it used to be even the counter were cluttered with dirty glasses and cups while the workers stood chatting id give this place a wide berth

Nice lovly place 👍✌️ kids love come here

Dinner was rotten, the steak was hard as a rock the mash potatoes taste like if was out of date,and the garlic cubes were swimming in grease!!

What a fun family evening with excellent quality food!

I’ve been to bubba Drew’s probably 20 times, and can’t fault it lovely place very accommodating to my egg allergy always offers alternatives instead of having to have salad they make me grilled chicken with no batter etc! Love the place

I've never had a bad meal from Bubba Drews. It's value for money and generally quite tasty. The ribs on their menu normally are so soft that they fall off the bone as you lift them. I had breakfast for the first time recently and it was lovely also! It's kept clean and the staff are friendly, the resteraunt being one of the "Dino" brand resteraunts has a quirky vibe to it which is nice. It's conveniently next door to the cinema, so you can make a full evening of it. Pricing is in a nice spot also, for two people with mains, a shared starter, drinks, and a milkshake, our dinner is less than £50

Food was really good. Staff pleasant. We asked several times for the air con to be turned of as we were cold and uncomfortable. It stayed on. Just be sure to bring a coat with you.

Absolutely horrible experience here today. Our order was "lost" and we sat 45 minutes waiting until we asked about it. no body came near us in this time. Then when we eventually got it, it wasn't what we ordered and the steak was inedible. When we complained as we were leaving we were met with extremely gormless, unapologetic faces.

Mega fry was rotten. All bread burnt, mushrooms burnt, rubber sausages and eggs. Sent back made me scrape half my dinner into a bowl to get replaced got the same food back warm. Short hair manager was rude Paid in full, wouldn’t feed it to the dog

Ordered 2 fry’s, came out with black burnt toast which was turned on other side so you couldn’t see it, tomatoes and mushrooms burnt tasted like charcoal. Sent back and got more burnt tomatoes and mushrooms. Also ordered onions rings - never came but was on the bill.

Service is very slow and given wrong orders, have been here multiple times and service is consistently slow and food was not high quality. Doubtful about returning.