Bubba Drews in Craigavon

Horrendous! Will never be back! Egg was like rubber! Only bothered to put through half the order! Waiting absolute ages when the restaurant was dead! The staff need an attitude adjustment. The same music playing on repeat! Just overall an awful experience. How this place is still in business is beyond me. Never again.

Won’t be back in a hurry , queued for 20 mins , everytime we queued up they weren’t bothered in serving , the staff were all sitting on their phones and laughing instead of serving their customers , absolute shambles , won’t be back here again.

The food was very tasty and there was plenty of it. The staff were very friendly and helpful. This is an ideal location for a casual family meal.

I am completely outraged of what has just happened form food taking near 30min to come out for it all to be wrong, then also being shouted at by the staff the way where treated was disrespectful and very disappointing.

A great restaurant and great friendly atmosphere.

The we woman chef lynne i think shes called 😊 is such a cook ya all cud give her a raise or ill head hunt her for my resturant 😂 top place and service thku

I was handed the wrong plate and my brother got mine. My sister waited 15mins for one extra item. The menu is boring,it hasn't changed for quite awhile. It's a pain that the bill can't be split as I always use cash. My other Siblings use card and cash,I find the place pretty mediocre.

Great place to eat honestly with the dinner alone if you still leave hungry I'd be surprised there chicken stack is brilliant highly recommend. Service is also so quick and the servers are so lovely. Best thing is the chicken fries 100%

Went in the other day for my dinner, the server Sophie was lovely she was very attentive and made sure everything was good for us, I had curry fried rice it tasted great and overall had a great experience.

We went on a Thursday evening and had to que up for 20min which was fine but then continued to wait for 25min in the booth nobody came near us for a drinks order we ended up having to leave and as we left servers were there and never even asked us or cared that we up and left terrible service avoid this place if your hungry and in a hurry

Went in for my lunch yesterday and had an excellent experience. Wasn't sure on what to have but my server Sophie recommended the jungle diner burger and it was delicious. Was there with my family and their food was also amazing, we had great service and were checked up on multiple times and sophie was super polite and great with the kids. Overall it was a great experience and I would 100% recommend and hope to visit again soon.

Was in for a family birthday lunch. Food was lovely, can't fault it. However for children's plates to be that hot is a down fall, the timing was slow, very slow. Once food was on table there was no service at all, no one asked if we needed anything else or if food was ok. Had to chase for dessert menu and they give my kids two adult cakes, then tried to charge us for adults even tho it was not what we ordered. We where there at 12 didn't leave until 2. That's how slow service was.

No bottle water only tap water. One young person running about doing everything. We were a table of 5 No one

This is the 1st time in a long time since I've been here. My 1st experience was very good but this time however I was disappointed. Not disappointed by the food by any means so compliments to the chef, it was the staff that were a bit of a let down. From the minute we walked in understandably we had to wait to be seated so that was fine, however 1 of the staff members that were behind the counter looked up seen us standing there and put her head back down and carried on what she was doing. Stood for about 5 minutes before being seated and the place wasn't even busy I would have overlooked that if it was. When we were seated it took the waiting staff a good 10minutes before coming over to ask did we want drinks and then a further 10-15 minutes before someone came and took our food order. Whilst we waited a bit longer to get our food it was worth the wait so I couldn't fault that. Most staff when it comes to places once your food is served they normally return to see if everything is ok with food etc.., but not one staff member even asked nor did they ask when going up to pay the bill. In fact at least 4/5 staff members were huddled round the back of the bar chatting away when there were other customers waiting to place their orders. There was one girl In particularly that looked round at me and shot me a dirty look and turned round to her colleagues for no apparent reason so don't know what her problem was, almost felt like I was an inconvenience even being there because I was disturbing them chatting. Anywhere I go I would usually tip the waiting staff for their service but on this occasion I didn't. Service needed an awful lot to be desired. For this reason alone I don't think my partner and I would return. Our experience wasn't service with a smile by all accounts. I work in hospitality myself so I know it doesn't cost nothing to have manners.

There breakfast was lovely and service was great

Food was really nice but the service could have been much better! Drinks didn't come with straws so we asked for them (no big deal), they never came. That same server disappeared and we didn't see her again that night. Someone else eventually came to take our order and got us straws right away, but then it took over an hour and fifteen for our food to arrive. We considered just leaving at one point because we had cinema tickets. When the food did arrive it was good quality and well prepared. Maybe they need more staff working each night, maybe it was a one off, whatever the reason it's not really what I've come to expect from a Dino diners restaurant

Really nice staff and very welcoming. Delicious food and excellent service. Definitely worth a visit. Excellent parking facilities too.

Absolutely recommend this place, our server Samantha was wonderful in helping making sure everything is all ok, very attentive very polite. The chicken stack is UNREAL a classic!!!

Great food in massive portions tho slow service was quite busy tho

We have always had good food here and if there was a problem it has been resolved, one thing I hate is the waiting for a table when there is clearly so many empty tables, Q out the door a lot of the time but I’ve counted at least 15 empty tables on a few occasions, at least 10 empty every time, we don’t go at peak times as we have a child and would appreciate being seated and taking our order than standing Q’ing when there’s lots of free tables.

Ordered peppered chicken: 4 bits of chicken the rest was just onions and mushrooms, onion rings side was spring onion mash which was freezing cold Partner ordered wagu burger: just your normal beef double burger: side of a child’s portion of chips One corona and one coke: due to telling the staff my mash was freezing cold they gived me the coke free £38 Overpriced, honestly it was as if all food was microwaved warm on the outside freezing in the inside Serving cokes/fanta/7up out of multiple packets Came home both of us with extremely sore stomachs and vomiting- believed to have gotten food poisoning Won’t be back

Excellent food friendly staff at a decent price. The food was very good and great service.

We went here before a party on a Saturday evening. It was moderately busy but they appeared to have plenty of staff on to help. We had a peppered chicken stack and a burger, which were okay, however the mash was quite cold on the stack which was disappointing. We then ordered dessert and the sticky toffee pudding arrived but my partners smores dessert did not. We then waited 15 minutes on his dessert to appear after mine had and had a waiter check back to see if we were waiting on anything. It was then delivered a few minutes after the check back. Honestly was quite disappointed as I've been here before and I was slightly embarrassed because I'd hyped it up so much to my partner and we were disappointed. Maybe it's because we went on a busy evening.

I recently had the pleasure of dining at Bubba Drews, and I must say, it exceeded all my expectations. From the moment we walked in, the service was exceptional—friendly, attentive, and prompt. The staff made sure we were comfortable and well taken care of throughout the entire meal. The food was another highlight. Every dish we tried was delicious, prepared with fresh ingredients, and beautifully presented. Whether you're in the mood for classic comfort food or something more adventurous, there's something for everyone. The menu is extensive, offering a wide range of options to cater to all tastes and dietary preferences. The atmosphere of the restaurant was warm and inviting, making it a great spot for a casual meal or a special occasion. Everything was clean, adding to the overall pleasant dining experience. To top it all off, the pricing is very reasonable, especially considering the quality and variety of the food. If you're looking for a place that combines great service, tasty food, and a welcoming atmosphere at a fair price, Bubba Drews is definitely worth a visit.

Great quality food and friendly staff 😁

Got breakfast this morning all cooked to perfection coffee was really nice only bad point was £3.50 for a small bottle of water

Vegetarian option carbonara seriously overpriced, undercooked, mediocre and soup-like.

Arrived with my 3 children 9,7 &1. Seated quickly service was good the food was not! The only dish that was fresh was my sons chips and sausages, the baby bowl was horrendous I didn't even attempt to feed my child the potatoes, microwaved potatoes and microwaved gravy, the only thing she ate was my garlic bread and her carrots. My daughters pasta was also a reheated dish. I wouldn't be recommending this place at all.

Food was good. Ordering was a bit of a challenge, the staff seemed overwhelmed from any deviation from what was stated on the menu. No one checked on our table to see if all was OK or if we would like more drinks. Seating could be more comfortable but it's by no means uncomfortable.

Good food , good choices for family restaurant. Good swift service . Had to Q was slow to be seated Saturday 7pm. Was seated swift after kitchen caught up. Good beer n wine choice

Mega fry is a banger, also their coffees are really good quality as well, would recommend!

Two adults and a two year old went and our server Georgia made everything as comfortable as possible. She was great and very attentive. Very helpful and friendly.

Edited : Half the family ended up sick from eating here . Not impressed . Music too loud and explicit for young children . Food was very mediocre for the price . Service was shocking .

It's not great. No issues with getting seated and served quick enough but food was really overcooked. Not good enough for the price

Service was poor young staff member so give him the benefit of dought because first job id say. but this is the second time I've had dinner here and it was a disaster asked what drinks myself and children wanted brought down drinks big glasses no straws hada ask for them. Followed by starter served between me and kids no plates for us to share off and no knifes and forks hada ask for them. Ordered fries and pizza which the fries had a seasoning on them which was pure salt or something. Ordered curly fries with pulled beef for my other daughter with pepper sauce but when it was served the kitchen member says here's your chips and beef set it down and it was thick cut chips with a gravy on them which is fairly strong for children and no beef on it. I called server over and says she's got no beef which to be fair and he appolagised and went and got it from kitchen wasn't his fault. The beef came out and it was covered inn gravy which I just said I'll make this work then I got a bit pissed off when I seen there was a qube of chicken among the beef. My meal was a burger which was grand but I gotta say I'll not be back paying 52 pound for that was discrace and the food is poor for such a busy spot. Won't be back

Here a number of weeks ago. We didn't get our food due the kitchen having to cater to the restaurant beside buba Drew's and we had a movie to go see so couldn't afford the time to wait any longer - we had waited over 40mins for our food before stating this to the waitress. The staff were friendly, understanding and apologetic and did not make us pay for drinks . Not the staff's fault I realise this however the place is not well managed. And often the staff stand around in groups talking. Can't comment on the food unfortunately.

Food didn’t quite live up to the expectations. I found the burger tasteless and fell apart. Not enough sauce either. The waffle sundae used cheaper ice cream rather than gelato so was average at best as well. The chicken wings starter was plentiful and good so started out well but got worse. Don’t get me wrong it is a good place to eat but I could have done better at home so not great.

Tremendous portions. Sundays seem very busy, so the wait for food was perhaps longer than you'd like. High-quality food items as with all the Dino Diner chain restaurants we've been in.

Waited to get seated, once seated we were handed the menu's weren't asked did we want anything to drink. When the girl finally came over to take our order we waited an hour for the food to arrive! Service is shocking!! Yet 5 young girls proceeded to stand behind the till just chatting. No one came round to check if everything was ok. The food if I'm honest has went down hill from my last visit. Needless to say we won't be back!! Customer service goes along way think the staff are rude and would need trained on manners....

We were shown to our table but took a while for the waitress to take our order. Had to wait an hour before our food actually came to the table. Staff are all young and don’t seem to be organised. Won’t be back in a hurry.

We arrived yesterday evening 6.45pm on 24th June 2024. We waited to be seated whilst 5 members of staff were standing in the centre of the restaurant/bar section. Once they eventually noticed us and sat us down, we ordered our food. After seeing two other tables being seated and served their food before us, I mentioned to the waiter at 7.30pm that we had been waiting almost 45 minutes for our food. At this our food arrived and it was sub par. The waitress stated "I'll be back with your pizza" (we didn't order this). At that, the waitress returned with a Hawaiian pizza and when we said we hadn't ordered this, she came back with the correct side (this was advertised as "garlic bread slice" on the menu). The side of garlic bread slice was, in fact, cheesy garlic bread SLICES (plural). If I ate here and had an intolerance, this false advertising on the menu could be detrimental. All in all, the total for two mains and two regular drinks came to £52.95. Safe to say I won't be back in a hurry unless the service and food improves GREATLY!

We went here for brunch today. I had the omlet ... it was OK ordered the Milkshake .... wasn't impressed. Used whipped cream for the shake instead of ice cream. Service was lack-luster. Would not be rushing back any time soon!

Sat for about 15 minutes before we were even asked if we would like a drink. After we finally got our drinks and food we then wanted dessert but nobody came near us to clear our plates or take our order for desserts. After another 15 minutes we just paid and left the place. Service was terrible.

Brilliant menu, lovely filling food at reasonable prices, lovely helpful staff and clean environment.

Nice food and lively environment.

Great food, fantastic atmosphere and excellent service. Large portions of food. Went out of their way to help with the surprise birthday cake for my daughter.

The food was amazing, and the service was very friendly. Friendly atmosphere.

Very good food. We ordered brunch around 11.30am. The only down side was it took also 15 minutes for the waitress to take our drinks order. Once our food was delivered we never has anyone asking was everything OK. Apart from that the food was really good and really tasty

Big disappointment ordered beef and bird stack the so called bird was 4 Chicken Dippers couldn't even cut them they were like rubber this place is definitely not what it used to be even the counter were cluttered with dirty glasses and cups while the workers stood chatting id give this place a wide berth

Nice lovly place 👍✌️ kids love come here

Dinner was rotten, the steak was hard as a rock the mash potatoes taste like if was out of date,and the garlic cubes were swimming in grease!!

What a fun family evening with excellent quality food!

I’ve been to bubba Drew’s probably 20 times, and can’t fault it lovely place very accommodating to my egg allergy always offers alternatives instead of having to have salad they make me grilled chicken with no batter etc! Love the place

I've never had a bad meal from Bubba Drews. It's value for money and generally quite tasty. The ribs on their menu normally are so soft that they fall off the bone as you lift them. I had breakfast for the first time recently and it was lovely also! It's kept clean and the staff are friendly, the resteraunt being one of the "Dino" brand resteraunts has a quirky vibe to it which is nice. It's conveniently next door to the cinema, so you can make a full evening of it. Pricing is in a nice spot also, for two people with mains, a shared starter, drinks, and a milkshake, our dinner is less than £50

Food was really good. Staff pleasant. We asked several times for the air con to be turned of as we were cold and uncomfortable. It stayed on. Just be sure to bring a coat with you.

Absolutely horrible experience here today. Our order was "lost" and we sat 45 minutes waiting until we asked about it. no body came near us in this time. Then when we eventually got it, it wasn't what we ordered and the steak was inedible. When we complained as we were leaving we were met with extremely gormless, unapologetic faces.

Mega fry was rotten. All bread burnt, mushrooms burnt, rubber sausages and eggs. Sent back made me scrape half my dinner into a bowl to get replaced got the same food back warm. Short hair manager was rude Paid in full, wouldn’t feed it to the dog

Ordered 2 fry’s, came out with black burnt toast which was turned on other side so you couldn’t see it, tomatoes and mushrooms burnt tasted like charcoal. Sent back and got more burnt tomatoes and mushrooms. Also ordered onions rings - never came but was on the bill.

Service is very slow and given wrong orders, have been here multiple times and service is consistently slow and food was not high quality. Doubtful about returning.

Food was perfect. Service was excellent. £3.49 for a Coke = EXPENSIVE. £1.99 for a spoonful of BBQ sauce = EXTORTIONATE.

Food what great just took a bit long to come out

During eating the meal, a strong smell of unclean toilets (human waste) continued to come across the room in the air. The stench became nauseating and as we left, a number of us felt physically sick. I complained to the manager (executives chief) about it and I queried where the smell was coming from. He said there was a blockage in the sewage system and it would be rectified in the days to come. Two of the toilets in the foyer were out of order and he said the accessible toilet, directly off the main restaurant area, had a manhole inside that had recently been lifted and a seal broken in order to examine the blocked drains. The toilet wasn’t labelled “out of order” but was in full use. Therefore, every time it was used and the door was opened and closed, the smell of human waste was being carried in the air out towards our table. Undoubtedly, airborne stagnant human waste was travelling across the restaurant. Although the bill was paid in full, the management team have refused to refund the money so far.

During eating the meal, a strong smell of unclean toilets (human waste) continued to come across the room in the air. The stench became nauseating and as we left, a number of us felt physically sick. I complained to the manager (executives chief) about it and I queried where the smell was coming from. He said there was a blockage in the sewage system and it would be rectified in the days to come. Two of the toilets in the foyer were out of order and he said the accessible toilet, directly off the main restaurant area, had a manhole inside that had recently been lifted and a seal broken in order to examine the blocked drains. The toilet wasn’t labelled “out of order” but was in full use. Therefore, every time it was used and the door was opened and closed, the smell of human waste was being carried in the air out towards our table. Undoubtedly, airborne stagnant human waste was travelling across the restaurant.

It had delicious food and great music so l'm 💯 giving 5 stars

The service and atmosphere were ok but why does staff not come back to clear plates at the end of your meal? We were ignored until we went to the till to pay with plates of half finished food sitting in front of us. I can't get over how bad the food was. I ordered a Caesar salad that was served with lettuce that was either slimy or icy. The chicken was dry and the bacon has a layer of cold fat. My husband got a dish including champ with massive pieces of freezing cold spring onion mixed in which made it inedible. Our neighbouring table send two plates of food back for whatever reasons so we know it wasn't just our table. We won't be back.

Been to other restaurants in this chain in Larne and Lisburn and this is by far the worse. Start off with the good, staff were good. Fairly friendly and took our order quickly. Checked it over several times to make sure they got it right. The restaurant itself feels claustrophobic and like your are always being watched. Wasn’t overly busy but still enough going on to feel chaotic. Doesn’t help the heat was cranked up probably to get you to buy more drinks. Bathrooms were very poor, No roll left and could of used a good cleaning. There was also no changing facilities for babies unless you went through the other two locations to use those. Food itself was very poor. Batter on the chicken was absolutely stinking and tasted slightly underdone. Brisket was very dry. Giant taco shell was also tasteless and borderline inedible To top it all off Had the squirts afterwards.

Always a decent place to come eat. Menu rarely changes, so you can always get your favorite meal

Lovely food, great service, and quick. I'll visit it again.

Good food. Good sizes. Good prices

Always used to come here and recently started going again! We usually go Tuesdays but decided Thursday this week. It was so bad.. The food I got was cold, chips were dry and they had no meat burgers? Only chicken burgers which was ok with me but not the fact it was cold. My mum got a steak sandwich which had cheese like rubber and the steak took 3 minutes to chew one piece! Would give this 5 stars as I have always loved this place but not too happy with it right now.

There was a huge lipstick mark on my drink which tells me that they either took a drink out of it or just never clean , I would love to show this but they just took it away to replace it.

Wasnt bubba dr ews it was sassy elephants

Terrible service, food cold and couldn’t be eaten. No server asked if all was ok either during the meal or when they lifted the full plate of food to take it away. When making payment asked if all was ok and when said no and why was told they would take the drinks off the bill - not the £25.99 beef dish that was untouched.

My food was okay... however my partner got really sick after eating pizza here yesterday and has now had to take two days of work because of it fever chills and just really ill , and we never had issues like this before with them. But he ordered chips sweet tennesee pizza and he has been up all night and just in agony with his stomach it couldn't of been anything else as this was all he ate yesterday. I'm feeling fine but if it was a bug I would of been sick by now. Will not be back never had no issues before as ate here before several times. Place needs to double check food before serving . Shocked because its appalling that this has happened. He can't even get out bed fever vomiting the runs the lot. Terrible.

First time here, definitely the last. It's a place to take the kids with regards to decor. Great range of food, I unfortunately choose the chicken fajitas! The sauce was more sweet and sour (Uncle Bens) than Mexican fajita, the sour cream was over powered by lemon (inedible totally) and the garlic cubes were hard in the inside and hardly a hint of garlic (again inedible)! My partner had the San Frisco Bay, wouldn't recommend it either. Was going to complain but there didn't look to be anyone over 17 working and it's not their fault. Definitely kids party vibe.

We ate here for years and enjoyed every bite, but unfortunately the prices are now unaffordable for many. It wouldn't be too bad if the food remained the same quality and portion sizes, but they have not. A extremely small Burger and a handful if fries for £15? What a joke. They could at least give you a menu that hasn't been covered in food and used by a million people. £7.49 for a brownie stack that is smaller than a tray bake? Its about time the learnt the difference in a dessert and a tray bake portion size. Unreal, we would anyone pay this when they can get a bigger brownie in Starbucks for £2.15.

Food and service great. We were there before 5 and took advantage of early bird menu (which is not advertised on website)

The food is always good but the menus are dirty and tired , the floors are always dirty...always..todays food took 30 mins to arrive

Horrendous. Stood for ten minutes waiting to be seated whilst staff walked passed, looks at us and then proceeded to stand on their phones behind the bar. The service from there on out was incredibly slow and unbothered. The food was okay, however you could tell it was reheated as the chicken was dried out. When paying we were using a voucher which no staff member seemed to be able to do. We definitely will not be back.

There was a mix up with our order which resulted in about an extra 10 minute wait which honestly is nothing, multiple staff members apologised for this very small inconvenience and comped some things off our bill which was very very nice, the food itself was great we both throughly enjoyed each dish. Will most definitely be back and encouraging others!

Awful experience at this place. Food was horrible. Have been to this place a few years ago and it was amazing. But food seemed to be re-heated. We ordered the wings for a starter and garlic bread, food was bland and sauce for the wings was runny. Main course seemed to be re-heated. Ordered the burger which was grey and the chips were definitely re-heated. Food was awful cheap quality. Veggies seemed to be frozen food definitely not fresh. Would not be back.

Good Gluten free selection. Can be very busy at times which can affect service time, especially around movie times

Way too expensive for what it is.

Queues in to get seated are common you might wait 15+ minutes, it's a popular place. Food was okay, had a Big Mamas Fried Chicken, it was a bit dry but good, milkshakes are good too. For accessibility, I don't recommend however if you have or know someone with Autism/Over sensory issues, a lot of noise and bright lights.

Lovely food great service reasonably priced.

Beautiful beef and bird stack ,friendly staff

The food was amazing and our server, Erin, was absolutely lovely and very attentive

What on earth is going on in this restaurant? We waited 15 minutes to be seated at our table despite it being quiet. Staff literally stood behind the bar looking at us but were too busy talking to come over. We were eventually seated and our order was taken. We waited 60 minutes for our food to arrive and when it did the chips were cold and part of our order was wrong. At this stage were that hungry we just ate what had been brought. We then sat with dirty plates for another 35 minutes until eventually I went to find a member of staff to clear the table as we wanted to order desserts. Another 15 mins passed and eventually our dessert order was taken. The pizzas were very good and the burgers were tasty but this is a diner style restaurant not fine dining so I wouldn't expect exceptional food and neither would I expect such a long wait to get food the wait ruined the whole experience. When the desserts finally arrived we had no cutlery to eat them with and had to ask. To be honest the desserts were not worth the wait or the money they are all bought in and what sounded good on the menu certainly underwhelmed us. They had a dime smores cake with fresh cookie dough that sounded amazing but when it came it was a disappointment. We were never asked the entire time if we wanted more drinks and this is how restaurants make money servers should be asking diners if they need more drinks throughout their meal. The restaurant is grubby and the menus are filthy to the point we wouldn't touch 2 of them. This is unacceptable why would you present your diners with dirty menus. The toilets are disgusting and need a good clean if that is on view in the public eye what are the areas such as the kitchen like that you don't see. It definitely isn't worth the money they are charging and the management need to really look at staff training and improve drastically on customer service. There should be no restaurant in this day and age where customers have to wait that long for food and have to physically search for servers. Very poor experience I would not recommend this restaurant.

For me the food was just ok, the kids didnt finish there's either girl asked how the food was and I told her but nothing done about it unfortunately as I do like the place

Always get loads of food. Good service, good value for money.

I dine here occasionally and it can be a bit hit and miss. This time I was pleasantly surprised. The staff were friendly and efficient. Now there were too many of them and they need a bit better managed, bit they certainly did an OK job. Our order was taken quickly and our food arrived within 25 minutes. That is fairly good for here. I had a steak sandwich and I have to say it was good. Cooked how I asked, tasty, well presented. My only very small observation is the plate was very biege. A small salad would have made that plate way more appealing. We ordered milkshakes apiece. Mine was the wrong sort but I didn't bother complaining. I was happy enough with the one brought. The background noise is quite high. I think it might be the low roof, but as I am hearing impaired this can make things difficult. All in all this was a good experience. Some small staffing tweaks and this would go from reasonable to good.

A beautiful place with several tasty options

Go here few times a year it’s reasonable. We all enjoy and we are all very fussy eaters. Girls really enjoy the ribs boys love the burgers. Only I personally Hate the music being so loud we have to talk loud to have a conversation. Tonight it was very quite compared to its usual customers so Service was quicker than usual. Food was served and we waited after asking a few staff for cutlery to eat. Then had to ask again for steak knives. Meal was ok we all enjoyed only down side was the nachos I paid £6.99and literally just ate the cheese on top as chips weren’t nice few burnt and too many chillis. Myself and 3 teen all had separate meals only we all shared the pizza 10 mins to home and we all straight to bathroom 1 hr later and we still haven’t stopped stomaches agony too. It’s too coincidental given we were all perfectly fine before going.

Work breakfast food was superb...,,

Absolutely awful service! Waited over 1hour 30minutes and when asked where it was they couldn’t look me in the face! They lost the order! No apologies no nothing, just asked if we wanted to wait even more! No thanks, won’t be back, avoid!

We have eaten here a couple of times and the service has been either good or bad. We ate here 2 days ago and decided to have the 2 course Christmas menu the first server came over and she was lovely. She smiled and took our order promptly. We received our starters within 10 minutes and they were lovely. The atmosphere was weird in the restaurant as (Other than that one staff member mentioned previously) were miserable. It was more of a shock when I found out one of them was the manager. We watched them seat a table, No eye contact, no communication and they placed the menus down and walked away without waiting for them to sit down. They had absolutely no personality. I've worked in Hospitality most of my life and I understand the holidays can be draining but they were just on another planet. It wasn't very inviting and put us off coming back.

Nice looking place inside and the waitresses were excellent at their job. Very cheerful and helpful and checked up on us. The quantity of food they give you for the price is very reasonable and you wont leave hungry! I loved their curly fries (although not enough garlic and chilli which was bit stingy) and their chicken goujons and shredded onions. Really disappointed in the chilli one burger as it was rather raw and juicy and had no taste and was def not spicy/hot. Not how I like my burger so didnt eat that. Very overpriced for alcoholic drinks E.g. pint of Guinness is £5.99! Not even Gillies @ Galgorm charge that much for a pint of Guinness and thats a 5 star hotel. Also Im embarrassed for the management for presenting ripped and dirty menus to customers. That's shameful for a restaurant so please sort that out. I would go back to Bubba Drew's for dinner though and would give their chicken burger a go next time. However, the place wouldnt be my first choice for dining in the area.

3 of us ordered from the Christmas Burger from the Christmas Menu. The food was terrible. The burgers had obviously been reheated and were hard. The bap was burnt and the chips looked like they had been re-heated several times. Definitely would not recommend eating here.

Went yesterday for my bday with my friends and had a great time, recommended!!

Staff were friendly enough. Excessive number of menus which could have used a rub with a cloth. Food was OK but nothing above mass production of quick and easy feeding.