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3.9
Based on 107 opinions finded in 2 websites
Score
Opinions
A solid chinese all around. Foods always piping hot and you're usually not waiting long
Peter McCabe . 2024-07-15
MORE AT Google
Ordered a meal at 6:30pm and was told it would be ready in 20 minutes. Arrived at 6:50pm, checked in at the counter, and was asked to wait. After another 20 minutes, I went back to the counter to inquire about the delay and was informed that someone else had taken my order, so they had to remake it. Claire, the “manager,” was unsympathetic and extremely rude, showing no empathy for the inconvenience. When I asked for the owner's name to write to them directly, she refused to provide this information. I finally received my order at 7:50pm, one hour and twenty minutes after placing it. Really poor customer experience, I will not be back.
Natalie Greenhalgh . 2024-07-13
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Always the go to! Never disappoints.
Alastair Glass . 2024-03-21
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Been going here for years and it used to be packed. Last two visits though there was a big difference in quality, portion size and price! Prices have really increased..also used to get free prawn crackers if you spent a tenner... but no longer. Our usual takeaway used to cost 13 quid. Now its near 20. Also standard of food isnt the same for some reason. Last issue is of course they only accept cash which is a nuisance if the ATM at shop is not working ...I usally end up buying stuff in nearby shop just to get cash back. Just my personal opinion but it was always my fave takeaway. Not now ...wont go back again sadly.
Julie Curtis . 2024-02-12
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Great Food at Decent Prices. The pizza box is a must try!
Andrew Porter (AndyGuy) . 2024-02-11
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It was really cold usually they r really quick with my order, but I don't like cold Chinese
cathy ruddell . 2023-12-09
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Ordered vegetable egg fu young only to be served vegetable egg fu young with chicken slices and fish bones. Of course this never happened as there were customers in the shop when the food was brought back to be shown as proof. Apparently a clump of fish bones are, in fact, bamboo shoots. They didn't even bother trying to explain the chicken.... Naturally, I have not been back and I won't be back either.
Lisa Doherty . 2023-11-11
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Very poor …salty ….went to Poons this time ….double the quantity & cheaper ….don’t assume the portion size is the same ….
Sharon Jones . 2023-11-02
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Sometimes a bit hit and miss I got salted chilli chicken but no chilli chicken was lovely so I didn't complain
Si A . 2023-04-05
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This is the 2nd time we’ve had to complain about the food at the Golden Treasure in the last 3 months. This time the food was disgusting, cold and undercooked and when I complained I was told to go elsewhere. Clearly they do not have high standards of food preparation or customer service. No refund was offered. Think twice about getting food from here.
Philip Edwards . 2022-10-15
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Really Decent Chinese food - fair prices; and while it was very busy the Saturday night we visited, the food was piping fresh when we got it. Would visit again.
Sam Tennant . 2022-01-29
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Asked for a 3 poetions of mini spring rolls and and a bottle of coke got charge of bottle of come for 6pounds
Lukas Lukass . 2021-12-11
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Food was tasty and warm. Just had some nibbles from the appetizers which were good. The only disappointing thing was that they just take cash! Random especially when everyone now takes card.
chriscourtney60 . 2021-10-28
MORE AT TripAdvisor
Ordered food and was told 10 mins. Waited 30 mins to find out that order was wrong. Waited another 10 mins, got the order went back home to find out its wrong again...
Deividas Abrutis . 2021-09-11
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Delicious Chinese Food. I go every week.
Sam Grey . 2021-04-28
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A nice place but can be very busy to get through on the phone and getting out of the garage car park onto a busy road
Jonathan Herron . 2021-04-11
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Very tasty! Also very nice team! Thank you!
Giannis Todorov . 2021-03-27
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The best Chinese takeaway in Portadown in my opinion. Can be seriously busy so order ahead and wait.
Gary English . 2020-10-25
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Best chinese in town, never had a bad meal and hard to beat their salted chilli chicken
David Cummings . 2020-09-19
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Really consistent takeaway; have been frequenting for years and always had a good meal.
Glen Lowry (voods) . 2020-08-10
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An excellent Chinese in Portadown. Well worth visiting if you want a nice take away. I do so love this place.
Greg Q . 2020-02-05
MORE AT TripAdvisor
Great food chips were a tad on the crunchy side and the special fried rice didn't have much meat in it at all
WILLYBREATH v . 2020-01-17
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This used to be the best Chinese around but the standard has really dropped. After waiting for an age to get my food it was cold and not very nice at all. That will be the last time I will be there. Very, very disappointed
Wellsy . 2019-11-02
MORE AT Google
Didn't even get to try the food, ordered food at 7.40pm we waited an hour got a phone call to say the delivery driver can't find the house he's back at the shop and won't deliver the food.. Great for business!! Useless!!
Kerrie M . 2019-10-07
MORE AT TripAdvisor
Great Chinese food generous portion very helpful staff.
Alexander McCausland . 2019-02-22
MORE AT Google
Stand a long time on a Saturday night
Lisa Smith . 2019-01-05
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Brilliant place 4 an evening meal on your own or with friends or family... children friendly
Ken Crawford . 2019-01-02
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The lady that answers the phone is so so rude. It would near put me off ordering from this Chinese again. The food is great but don't expect to be spoken to nicely on the phone 👍
Reviews . 2018-12-02
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definitely the best Chinese in portadown, fast efficient service, friendly staff and great food. Recommend the honey chilli chicken! Wouldn’t go anywhere else love Golden Treasure!
G E M M A ✨ . 2018-09-01
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If you fancy a Chinese takeaway in Portadown then this is my favourite. Really good menu, huge portions and excellent value.
Greg Q . 2018-07-22
MORE AT TripAdvisor
AMAZING!! best chinese i have ever got!! especially the half and half, with curry sauce and salted chilli chicken on top! DO NOT UNDERSTAND WHY THIS CHINESE IS NOT 5 STAR
Aaron Archer . 2018-07-14
MORE AT Google
Always get Chinese from here best Chinese in town massive portions always hot and girls and wee Chinese guy on counter always lovely . Golden treasure you never disappoint . Always pre order as it's very busy at weekends because it's so good
lisadN8007JJ . 2018-07-10
MORE AT TripAdvisor
So about 8 months ago my wife orders a takeaway, the same takeaway we have ordered every weekend for around the past 8 years because actually the food is pretty good. The girl on the phone mis-hears the order and asks my wife to repeat it. When she repeats it the girls shouts at her and says "that's not what you said" my wife, rather taken aback, says it was and the girl starts shouting at her and saying "no it wasn't!!" and hangs up. When my wife tries to call back she gets shouted at again and accused of being condescending and she says "Are you going to order or what?" so my wife asks for an apology and is told none will be coming. We complained to the owner but nothing was followed up on it at all. Fast forward 8 months and we figure the heat will have died down and we can go back, when I order over the phone all goes well until I give my name and the line goes dead. I call back and get abuse over the phone. I call in for the food and the girl gets someone else to serve me even though there is no one else for her to serve so I pay for my food. Then she starts shouting at me beginning with "Have you get some kind of a problem?" I say I'm unhappy with the way she hung up the phone and that she still owes my wife an apology from last summer and I get another tirade of abuse. One of her colleagues gives me the owner's phone number (I got the idea this happens a lot and the other staff are sick of it) and suggests I call him, so I do. He says "well she's been with us for years, what can I do? Can you not find another chinese to go to?" Unreal!! I suggest he talks to her and that I want an apology from her. He says he will and that I'll hear from him. That has now been 3 to 4 weeks ago and I have heard nothing back so I will never be back. So my suggestion is, if you like your takeaway with a side of verbal abuse and attitude this is for you. If not avoid like the plague!!
It's me H . 2018-05-05
MORE AT TripAdvisor
best Chinese, but certain member of staff has no service skills and is completely and most shockingly the rudest woman. No mannerism & frankly don’t no how she got a job. Extremely cross with the outcome I got back after wrong order & will not be returning. & I was a regular customer.
Zoe Browne . 2017-12-30
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Good portion sizes, dearer than some of the lurgan takeaways. Food taste is average
William Chambers . 2017-12-29
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Great menu and doesn't break the bank. Quick delivery service too
Mark McClean . 2017-05-21
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Best chinese around, always excellent quality and very quick service.
Jim Montgomery . 2017-05-10
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I have never had a bad meal from here,highly recommended.
Cunning Stunt . 2016-12-26
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William StreetShort Summary: Very delicious Chinese food for the region (especially so fresh out of the kitchen). The dishes were a little too saucy but vegetables were crunchy and fresh. Ambiance and service left quite a bit to be desired though, enough to drop the score to a 3/5. Not at all accessible for wheelchair users. Barely accessible for those with mobility impairments. No change tables for families and far too noisy for anyone with sensory issues. Long Form Review: This place seems to have rebranded at some point, so the door sign and menus say “China’s Finest”, however the address and phone number are the same as this existing Trip Adviser entry. The ambiance was quaint and uninspired. Cheap decor and messy table settings, with empty soy sauce bottles that look like they haven’t been cleaned in a while, were not very welcoming at all. However, the tables themselves seemed very clean and the space warm (physically, the radiators were on and it was nice to be warm). Menus (which were stapled together in the wrong page order and had manual price changes in one but not the other) were brought out promptly and orders taken as soon as we were ready. I wasn’t thrilled with silverware being brought to the table despite our having already asked for and received chopsticks (disposable btw) but that seems to be a local quirk. Drinks (2x Tsing Tao Beer and water) came out right away, and the starters (Mini Vegetable Spring Rolls, Prawn Toast and Salt & Chilly Prawn) were not too far behind. We were impressed by the flavors and textures of everything. The prawns were perfectly cooked, the spring rolls were not greasy at all and the prawn toast was crispy on the outside and perfectly done on the inside. Great start. Regrettably from there things got a little strange. The plates were cleared and we had a 45 minute wait for our meals. Not “terrible” but we were one of only 2 tables in the place and dining with a 5 year old which made it a little frustrating. There was no indication that it would be so long, especially after the starters were so fast, so it was very upsetting for our child who had realized how hungry they were after eating the starters and really wanted their main; we had no explanation to give them about why it was taking so long. What made it even harder to enjoy the rest of the evening was that during this wait the phone would not stop ringing for more than a minute at a time (and was set to extraordinarily loud). Take out orders were flying out of the kitchen and out the door at a rapid fire pace and yet we (and the other table) were not even offered a top up of our drinks. No one came to check on us unless we called for help. We ordered a pot of tea. Received two coffee mugs and English breakfast tea in a pot. Now, this could be explained as a simple miscommunication, but let’s be honest, when one orders tea with dinner at a Chinese restaurant, when has one ever meant English breakfast tea? That got corrected quickly enough and yet we were still not offered any more water or other beverages. When it had been an hour since we placed our order, I asked if we should just ask for our food to go… the staff member informed us then that they had “just asked the kitchen to cook” our dinners “since it had been so long”. I don’t even know how to unpack that… so I won’t even try. When the food finally came out (more on the food itself in a minute) rice was served on plates instead of in bowls, and I then had to order the two additional beers, additional hot water for the tea and ask for a bowl for the rice because I was tired of waiting for baseline standard service to be offered. Now, thankfully, the food (the dinners) themselves were very very good indeed! We ordered: Roast Duck in Oyster Sauce on fried rice Satay King Prawns on boiled rice King Prawns on fried Udon Noodles Mixed Vegetable Side Bamboo and Water Chestnut Side These were all very delicious. As we’ve become accustomed to, there was too much sauce on all the vegetable and prawn dishes, however, they were well seasoned, a great consistency and not greasy. The flavour of each dish was unique and added something different. The vegetables were fresh, very crunchy and very bright in colour; we were well impressed. The Bamboo and Waterchestnut dish was a little plain in comparison to everything else, and very large for the fact it only had two vegetables on it, so I definitely recommend that one to share and only if you LOVE bamboo and water chestnuts. (It’s really good though!) At the end of the visit, our child needed the washroom, so we ascended the stairs. We had to climb over a vacuum cleaner and a fire extinguisher to do so, which is to say that in addition to the stairs being super steep to begin with and the restaurant’s seating area being 2 steps up from the very narrow main entrance, this establishment is definitely not mobility/accessibility friendly at all I’m afraid. (Also no real room for buggies or high chairs. There were no changing stations in the bathrooms and the phones would make this place impossible for anyone with auditory sensory/focus issues.) There was no toilet paper in the ladies washrooms when we got there, however, a staff member showed up very quickly with paper rolls without us having asked. I was handed two rolls at the door to the washroom (which contained two stalls and a sink) so I, as the guest, restocked each of the two lavatories (?)… that was certainly a first in all my years. Haha We were able to pay by card, which is always great, and the staff gave us take away boxes to take our leftovers home. We had to ask for a bag but got one quickly. As we got ready to leave our little one was given their choice of lollipop from a big jar from behind the counter, a nice touch. All in all this was a pleasant enough experience, simply because the food was so delicious, BUT it could simply be so much better. It could be so so so much better, if: the service was faster and more forthcoming, if the decor was a little more authentic, the tables better stocked, the chopsticks not disposable, the crockery suitable to the cuisine, the tea loose leaf instead of bagged, the stairs not messy, the ambiance more enjoyable by turning the lights and phones down, separating the take away area from the sit in area, not having the delivery order bag prep area be a dining table right next to seated guests and by increasing the focus on sit in customers (who can be upsold, which I think they forgot). Our bill came to £86 (something there about) and they could definitely have made more money on our table if they had paid us more attention, offered us more drinks, and/or if the wait was shorter. Then we would have ordered more drinks and probably would have wanted dessert too. That would have been nicer for us and better for them. We hope to try again sometime, maybe as a couple instead of a family, and maybe later at night when there may be less focus on takeaways/deliveries.
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