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The best restaurants in Ballymena North Eastern NI
173 Restaurants on GastroRanking
Delivery
Pickup
Outdoor
1371 Opinions in 2 websites
This was our first visit to Millside in Gracehill. We were very impressed. It was Monday night and we availed of the Early Bird Menu. One course plus tea/coffee was £14.95. Two and three course options were available. Early Bird finishes at 6PM. The restaurant was very comfortable. Bathrooms extremely clean. Staff friendly and efficient. Food well presented and really tasty. We will certainly return! Well done Millside!
1900 Opinions in 2 websites
My friend and I thought we made our reservation at this location but it turned out that we made it at another location. The hostesses were so nice and told us they’d still serve us, just that the wait is about 15 mins. We were able to call the other location and cancel without being charged a cancellation fee. Everything was great all up until we were seated. Our waitress was very short with us. She took our order and when we asked her if we could have our smash burger done medium-well, she said it comes well-done because it is “smashed”. We waited more than 30 mins for our food and didn’t even complain because we were enjoying each other’s company. But then my friend’s burger came back medium rare in the middle and she didn’t realize until she got to the well…middle cause meat cooks faster on the outside! We asked if we could have it remade and this waitress was adamant about there being “nothing wrong” with the burger not being cooked all the way…well, if someone is expecting medium-well or well-done, obviously they’re not going to want to eat meat that is more raw than medium-well! It’s too raw, that’s what’s wrong! The manager came and spoke to us and made sure we got a new burger. She was really nice about it. Then our waitress came back and took my friend’s plate off the table while she was still eating off her plate, to the point where the waitress almost took her fork with the plate while it was still in my friend’s hand with a potato on it!!!! It was so ridiculous. Then she tried to laugh it off by saying we get new potatoes too. It was such an awkward experience. If I had to be served by this waitress again, I’d probably just go eat somewhere else.
221 Opinions in 2 websites
Donnellys of Rathkenny is a local shop that could offer more, but my experience was quite disappointing. While the store carries a decent selection of products and serves the local community, the customer service is where it seriously falls short. During a recent visit on a Sunday, I had the unfortunate encounter with a young man working there, with black, greasy hair, who was extremely disrespectful. His attitude was shockingly rude and dismissive, and he acted like helping customers was a burden. This behavior was not only unprofessional but also made the shopping experience uncomfortable. It’s frustrating when staff seem uninterested in providing even basic courtesy. The shop itself may be convenient, but when you're treated poorly, it makes you reconsider whether it's worth coming back. If you're planning to visit, be aware that the service especially on Sundays might not be as friendly as you'd expect from a local shop. Unfortunately, the attitude of this particular employee overshadowed the positives, and I left feeling dissatisfied.