Based on 316 opinions finded in 2 websites
Based on 316 opinions finded in 2 websites
Opinions
Fantastic bakery in the middle of ballymena.
Paul Mullan . 2024-11-07
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Dougie's in Belfast is advertised online as being open at 7:15am. Called today at 7:25 to get buns before work. Tried to open the door and it was looked. A young lad looked at me and I asked if they were closed. He just nodded and walked away. No chat about how long the delay would be, or an apology. There's no excuse for poor time keeping, just bad organisation. As an original Dougies fan, being from Ballymena, I've tried to give the new Dougie's a go. The quality has gone down since the take over (on the iced french fancies certainly), the tray bakes are smaller and everything is more expensive. The ethos of a small local bakery, value for money and quality products has now been replaced with a juggernaut of greed. Having been advertised as being open today and actually being closed, after walking across town, is the final nail in the Dougie's coffin for me unfortunately.
Neal Colgan . 2024-11-01
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Incredible variety of treats available! some of the best tasting cakes and buns i’ve ever had
Ellie Bywater . 2024-10-23
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I had a birthday cake baked here, it was delicious, the scones also are delicious, and staff were very helpful, well done dougies goodies
Pamela Cupples . 2024-10-17
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Staff were amazing and very helpful
Tina Mc Keever . 2024-10-15
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"Delicious, fresh bakery treats—it's wonderful to see them in Belfast!" Really good Quality ingredient's and taste
S H . 2024-10-11
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Got a selection of treats 😋 lived them all especially the biscoff cake
Alistair Magee . 2024-09-08
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Some amount buns amazing place well laid out
jason edwards . 2024-09-08
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Some amount buns amazing place well laid out
jason edwards . 2024-09-08
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Got a selection of treats 😋 lived them all especially the biscoff cake
Alistair Magee . 2024-09-08
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The cakes out of here are unreal. I have been buying cakes for my kids from here for many years (my eldest is 30). So soft, sweet and delicious 😋 I also would pop in if passing for a coffee and a bun. The staff are always lovely and well presented. It's fantastic to see them doing so well! Highly deserved!
Tracy Gordon . 2024-09-04
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I listen to no blasters was in Ballymena for a wedding, to say this cake shop is something eles. I will be back even just to be there.
Dermot . 2024-08-06
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I was delighted to purchase a Birthday Cake for my brother, (I had bought one in February for my Mums 90th) on both occasions the staff were helpful with advise on choosing the flavour & design, on collection the cakes were sitting ready quick & easy. Highly recommend Dougies for their celebration cakes & weekly treats such a variety. Sausage rolls are good too! 🎂🍰
Rachelle Thompson . 2024-08-03
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While in Ballymena we thought that we would try here. Have to say a great selection of buns and cake.
Andrew McKee . 2024-07-24
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This is an old-school style bakery, they do it well an very reasonably priced
Mark R . 2024-07-01
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Fantastic cakes and sweet treats.
Sean Magee . 2024-06-25
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Would have been 5 stars but for the hike in prices.
Samuel Sloan . 2024-06-15
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Ordered a couple of birthday cakes here and oh my goodness they are so yum! 🎂😍 Collected a birthday cake recently and we received amazing customer service from Selina who carried our cake to the car for us and was so helpful and friendly! Thank you so much Selina! Will definitely be back and highly recommend ☺️
Carol Fenning . 2024-05-29
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Staff where a bit short tbh a wee bit of interaction would be nice but omg worth the drive from Carrick The cakes I bought where beyond gorgeous.
michael potts . 2024-05-25
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Brilliant service. I've often ordered birthday cakes from Dougies goodies as they are hard to beat. The online order service is really simple and easy to navigate. My latest order was for a very special birthday. It looked so traditional and perfect for the person it was for. And absolutely love the option to have half sponge half chocolate. The staff in the shop are very friendly too. 😊
Catherine McNeill . 2024-05-10
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Terrible, terrible, terrible experience. Would give 0 stars if I could. Went into the store on 26/04 to order a birthday cake, before doing this I pointed out the collection date was a bank holiday and clarified they would be open. After checking out the back the girl sorting out the order confirmed they would be able to do the cake and the shop would be open on the bank holiday. I ordered and paid and got my confirmation. Imagine my shock and anger when I turned up today to find my cake hadn’t been made. I give my name and when it was cross referenced with the others attached to the boxed cakes behind the counter for collection I was informed it wasn’t there. I did have to clarify with staff I knew my own name! Then they asked what I’d ordered and again crossed referenced with those ready for collection but, no, still no cake. The cakes behind the counter had other people’s names on the icing. The girl went out the back and when she returned told me it hadn’t been made. Then the excuses started. “We don’t make cakes on bank holidays”. Clearly she forgot 5 minutes before she went through the cakes behind the counter ready for collection. And as previously mentioned I already clarified they did when I ordered it. Then it was “you have to phone an hour before collection so it’s ready”. The confirmation email specifically states my order would be ready for collection anytime between 11am - 3pm. Nothing about needing to phone before hand. After much discussion she finally admitted that they hadn’t made the cake. They did offer to make one but I’d need to come back in a hour or so. With a return journey of 40mins I didn’t need to spend another 40mins driving back to the shop (80mins in total) when I’d other things to prepare for a surprise 40th birthday party. And waiting around Ballymena for an hour for it to be made wasn’t feasible. As a compromise I was offered a generic pre-boxed off the shelf cake as an alternative. NO! This was for a surprise 40th birthday party, I wanted the one I ordered. Finally the girl who was helping me admitted the shop never made the cake and fault was with them. I was given a refund and offered a few buns as an apology which I declined. Not sure who was more embarrassed when at my wife’s 40th birthday party a generic shop bought cake was presented. A MASSIVE, MASSIVE thank you for ruining what was supposed to be a special occasion.
Tom McCourt . 2024-05-06
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I have been ordering my cakes from Dougies and i can’t have them any other way.Always fresh,made to perfection,aaaaw the best cakes ever
Cynthia Tapiwa Mukwekwezeke . 2024-04-22
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There is no doubt about the quality of the cakes and buns on show, but I have to comment on the size of some of the products eg german biscuits. I simply wont be buying them as they are almost bitesize! I understand that ingredients etc prices have increased and you have moved to great new premises but surely you could offer your customers a bit more bang for their buck.
Tufty71 . 2024-04-19
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I ordered a last minute birthday cake for my husband and it was better than I expected. Rachel who took my call was extremely helpful and put my mind at ease knowing I would have the cake on time. The cake was gorgeous, everyone at my husbands party commented on it. If your needing a cake I would definitely recommend here 🙂
Eileen Flynn . 2024-04-08
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Delicious buns, cakes, and drinks
Linda Ramsey . 2024-03-29
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I wanted to do a cake table for my son's birthday party. Nicola looked after me in store and helped me pick a really good selection of cakes, french fancies and buns. The children loved the cake table and there wasn't a crumb left! Top class!
Anne Smyth . 2024-03-16
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Best sausage rolls I've ever had in my life!
jay dizz . 2024-02-22
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Amazing service today when I came for our pancakes for Pancake Tuesday Nicola couldn’t be anymore accommodating, she has such a great work ethic smiled the whole time and had a conversation while getting what I needed, some shops these days you can’t even get a convo out of the server so massive thank you to Nicola, the smile and a conversation really helped lift the mood today ❤️
Kirsty Dewar . 2024-02-13
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great bakery, the jammy joeys and iced diamonds are hard to beat
Jonathan Sloan . 2024-02-04
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Went to Ballymena as I was completely influenced by ciaren bartlett description shop is bright absolutely spotless and girls are so friendly.. got a couple of boxes to take back to belfast oh my word every single bun was amazing 1 box never made it home lol please please come to belfast 🙏
michelle campbell . 2024-01-28
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We got served by the lovely Chelsea yesterday and she was so patient and explained what all the different buns were ❤️ the cakes are the best I have ever tasted in my whole life and the shop itself is so beautiful, I can't wait to come back! Definitely worth the drive from Comber 🍰
Esther Elliott . 2024-01-28
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Every time I go to Ballymena I always bring home a cake from Dougies their cakes etc.are soo gooooood
Victor Jones . 2024-01-13
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We had ordered a cake for an 18th birthday and realised on the morning we hadn't put the order through, we went to the shop at 9.30am and Nicola could not have been more helpful we explained the situation and she told us to come back in an hour and she would have a cake ready for us. We collected the cake and it was perfect, Nicola saved the day for us i could not recommend Dougies Goodies highly enough 5 stars doesn't even do it justice.
Lisa Harkness . 2023-12-14
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Great selection and the cakes taste fantastic
Helen Rea . 2023-12-10
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Best bakery in Ballymena town. The food is second to none
Wesley Mcfall . 2023-12-02
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Service today was appalling, I was served by a lady age around 45-55 with black hair she was very rude and had zero food hygiene. She was coughing on her hand and using the same hand to pack my food without gloves. She had no knowledge about the cakes and whether they were suitable for vegetarians. Never seen such disgraceful service before.
Romany Dainty . 2023-11-22
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Amazing food and great new location
Peter Hamilton . 2023-11-10
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Been wanting to come here ever since seeing comedian Ciaran Bartlett raving about the place, and it was everything I hoped for!! I had a lemon fancy and it was delicious. Bought some cake for friends too and everything was so reasonably priced. The shop itself is stunning too! Can't wait to come back next time in NI 😍🍰
Alison Donn . 2023-10-31
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Came into Dougies on the way home from the Galgorm and I wasn’t disappointed. I’m still dreaming about those cake pops! Will be making it a monthly treat now to come up from Bangor for some sweet treats, worth the drive.
dlou j . 2023-10-30
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Most amazing cake shop! Just filled with every kind of delicious buns! You have to try these!
Jacqui Lockhart . 2023-10-29
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Had never heard of this place until the wife suggested I try it out. OMG. Absolutely unbelievable. Best buns I’ve ever had and really well priced too. Can’t wait to go back.
Steven Legge . 2023-10-24
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As always cakes and buns were delicious
Robin Stewart . 2023-10-23
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Best home bakery around. Hands down. Extensive range in the new premises. I won't recom anything as my list would take too long. Whatever you choose, it will be amazing. Love the pineapple creams and also the strawberry creams. And the iced diamonds and ....
Gary Millar . 2023-10-11
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Place in unbelievable. So much to choose from and the staff couldnt do enough. Parking can be a nightmare but that's not the shops fault
gerard mcclenaghan . 2023-10-05
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Unreal as expected, got greeted at the door despite it being really busy. We were assured we'd get served quickly and he was right! Got a few buns, defo Dougies, didn't disappoint!
Peter Kinney . 2023-10-04
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I highly recommend them. Lovely birthday cake thoroughly enjoyed by all.
Grace Nesbitt . 2023-10-02
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The very best place to go for buns!!!! Staff are so wonderful aswell!
Angela Ross . 2023-09-17
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Called into order anniversary cake for my parents, was attended to by a lovely lady, (didn't catch her name but is due to go on maternity leave on Friday😁), she was so so helpful and patient helping us to use the online ordering service, look forward to picking up the cake. We also purchased some buns while we were there absolutely gorgeous......
Jacquie McAlister . 2023-09-13
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Fantastic bakery made cake with the pic I wanted of my partner wearing a abortion rights NI some other places wouldn't have made the cake I've added a pic of the aftermath of a cake frenzy because it was so tasty so very very tasty don't hesitate to to use online service 😋
Bill Latimer . 2023-09-12
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Highly recommend dougies goodies bakery staff are very friendly and the selection of buns cakes etc are brilliant place is spotless and not over priced very reasonable. The bounty ball is so tasty. Will definitely be back.
Susan Stitt . 2023-09-12
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Bought a selection of mini cakes and o boy they were fantasic. So light and delicious. We will definitely be back.
Michael Gregory . 2023-09-02
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Called in today and was appalled at the hike in prices since the shop moved to Church Street. Cannot fault the quality of the food but the big increase in prices has now rendered an old age pensioner unable to buy their favourite items . All I wanted to purchase was 6 sausage rolls , 3 pastry and a small cake for my weekend treat but could not justify spending £16.95 . Another customer lost 😕
Marie Mcmullan . 2023-09-01
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Fantastic bakery , great value, cakes are delicious
Margaret Taylor . 2023-08-31
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First time in the new shop and very disappointed. Went in for sausage rolls and an iced layer cake. Sausage rolls are now indivually prepacked like you expect to find at a hot food counter in a petrol station not a home bakery. Each sausage roll in its own plastic packaging. So much for reducing our plastic. Also at £1.20 each that is very expensive. I know they are lovely sausage rolls but between price and plastic I decided against them. I did buy the iced layer cake and price has gone up significantly since the move to the new shop and thats ok price of everything is going up but the cake is also so much smaller. Unfortunately it will be a rare occasion I will be back for the cake again.
Heather Clarke . 2023-08-30
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Called in on our way up the coast for some chocolate on chocolate on chocolate lol. It did not disappoint. Cakes were delicious and the sausage rolls were the nicest we have tasted. Lots of different cakes, so defo something for everyone. Staff are friendly and helpful, just gutted you won't be open on sunday when we are heading back 😢 will defo be back though 😁😁
D 88 . 2023-08-15
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First time trying. Bought a mixture of buns. French fancie was amazing as well as the biscoff fancy
Jasmin Harris . 2023-08-15
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They have a fresh birthday cake with a unique taste.
Salah Ahmed . 2023-07-15
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Love the slice cakes and sausage rolls from here! New shop looks amazing, only issue was a bit tricky knowing where exactly to go to order and a lot of back and forth looking for what I wanted to buy, maybe needs a better ordering system but just a small thing! Wouldn't stop me getting the sausage rolls!
Emma . 2023-06-25
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Found buns to be extremely sweet. However a large queue so it may just have been personal taste.
Noeleen Magee . 2023-06-07
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Nothing is too much trouble for these amazing bakers
Bernie Carlin . 2023-05-24
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Cake was lovely and well decorated
Peter Thompson . 2023-05-23
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Great for bun's cake ect but they don't bake fresh bread anymore
Denise McKendry . 2023-04-29
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I got a cake for our sisters 60th birthdays. It was beautiful and delicious as usual.
Una Porter . 2023-02-12
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Absolutely the best birthday cakes , yum.
NiMa . 2023-01-27
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Amazing service from start to finish. The cakes are fantastic.
Joanne Porter . 2022-11-08
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The best birthday cake or buns for miles
Donna O'Neill . 2022-11-08
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Friendly staff and a great choice. This was my first visit and will def be back.
Jacqueline Mulholland . 2022-10-29
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Excellent selection of tasty treats and special order cakes.
Sam . 2022-10-13
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Beautiful tea cakes and buns is a must try and you will be back for more and more 🙂🙂
Angela Bothwell . 2022-09-27
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Excellent products and extremely delicious you need to sample their food
Ivan Martin . 2022-08-25
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Amazing best buns ever something for everyone
Lorna McHenry . 2022-08-12
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Really lovely cakes. Will definitely return.
Gez Mc veigh . 2022-07-05
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This is by far the best bakery.. I travel to Ballymena from Newtownabbey for a treat. They also sell amazing cakes that you can put photos/Happy Birthday etc on.. always very helpful when I arrive to order!
Leanne Gault . 2022-06-13
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Absolutely delicious great value for money
D M . 2022-05-31
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Fantastic birthday cakes an buns . The bread baps are beautiful. First class stuff.
Adeline Smyth . 2022-04-28
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Can recommend any type of cake very good price, would go back again.
Raymond Hinks . 2022-03-31
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Got a birthday cake here for my son. Delicious! will order again
joslyn Lavery . 2022-01-26
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5 stars.. great bakery!! Birthday cakes are devine and a great choice of tray bakes..
Sarah-jayne Mckeown . 2021-10-17
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The best cake about ! Delicious everytime
Laura Surgenor . 2021-09-28
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Amazing bakery. Everything is good
Oisin Mac . 2021-09-16
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Got diamond anniversary cake made for my parents. Excellent service ans as usual, amazing cake! X
Elaine Aston . 2021-08-30
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Gonna be the moist delicious cakes ive ever tasted so moist
kirsty watson . 2021-08-23
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I love dougies my go to place for birthday cakes and buns can't beat it
Khorne NH . 2021-08-07
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Great goodies.... cant resist having them with a brew..
Jacqueline Lee . 2021-06-17
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Take a really nice bun/cake and add a whole lot of awesomeness to it and your getting close to the treats on offer in Dougie's goodies🤤 If I lived closer, I'd be very fat indeed!
DjD . 2021-05-13
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Best cakes I've ever tasted, everyone knows dougies goodies is thee best place for cake!
Lorraine Crawford . 2021-04-30
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Another delicious birthday cake! Thank you.
Mary McCorley . 2021-04-13
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Dougghie pastries like Romanians
Sehsuvar Cebi . 2021-01-01
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The most amazing range of cakes and buns. A must visit
Roy's Reviews . 2020-11-09
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Got an apple pie just out of the oven lol.....mmmm.didnt last long ...1st class
john sloan . 2020-11-01
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I called into Dougies Goodies yesterday for the first time. I got some buns & a cake which were so fresh and lovely. I also ordered 2 sausage rolls & a coffee to take away , the nicest sausage rolls Iv tasted! The girl in the shop was very helpful and packed everything up nicely even ask if I would like salt and sauce on my sausage rolls 😀 If in Ballymena I recommend a trip to Dougies Goodies you won’t be disappointed , I will be back next week 😄
Pandora Peaks . 2020-10-23
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Best bakery in Northern Ireland and I do mean that sincerely
Brian Wilson . 2020-10-19
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Best cakes and buns I've ever had.
Paul McMullen . 2020-09-11
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Been getting my kids birthday cakes here for 14 years. Very friendly staff nothing is to much bother, Christine and Dougie are lovely people.
David C . 2020-08-13
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Always get my family birthday cakes here and they are always delicious.
Gladys Wilson . 2020-07-16
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Amazing pastries and really good value
Ryan O'Hara . 2020-07-04
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First class highly recommend friendly helpful staff
Jennifer Coyle . 2020-06-13
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Fantastic bakery, offer great homemade food, scones, pastries and so much more including fantastic calkes for special occasions. I highly recommend this bakery.
Kelvin m . 2020-03-16
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Great value and as for taste yummy yum yum great cakes and bund
Daniel Robinson . 2020-03-06
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Wow, what an amazing bakery. Bought birthday cake, half chocolate and half plain. What an amazing job they did on decorating it and the taste, one of the best ever. Very reasonably priced as well. Highly recommended.
Sharon Mcclintock . 2020-02-06
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