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The best restaurants in Severn Stroud South West
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6 Opinions in 1 websites
If I could give zero star I would. I bought 8 loaves of the sprouted rye bread, which were discounted to £17.00 including delivery. I should have known better to fall for it! The bread was inedible. It was impossible to cut as it crumbled, so it could not be toasted either. I contacted the customer service team to give my negative feedback and that the bread was substandard. Anne, the lady I dealt with, implied that there was absolutely nothing wrong with the bread and that, as I had changed my mind, they would only refund the loaved I was sending back and nothing for the postal cost, which were not cheap as the horrible bread is very heavy! 1 loaf cost me £2.125, of which I could only eat 2 pieces as it was disgusting. Return posting cost was £7.79, which they refused to refund despite me sending them the receipt. I paid £17.00 for 8 loaves, they refunded £14.87 for the returned 7 loaves (which they will sell to come other unfortunate customer). I ended up paying almost £10.00, including the return cost, for 1 inedible loaf of disgusting sprouted bread! Shocking and absurd at the same time. They should not be allowed to trade in such manner. BTW I bought a BIONA sprouted rye bread, sliced, and it is delicious. Shame on Everfresh Natural Foods... boooooo!!!!!!!
401 Opinions in 2 websites
Went with friends on a "fish Friday" Although busy , food was served relatively quickly by staff who smiled. The special fish and chips was excellent! Good size portion and well cooked. Our partners meals- veal and chicken salad were also excellent and good value for money. All together a very enjoyable dining experience