Delivery
Pickup
Outdoor
The best restaurants in Castle Purbeck South West
25 Restaurants on GastroRanking
Delivery
Pickup
Outdoor

121 Opinions in 1 websites
We had a takeaway and part of the order was missing. We had driven all the way home and then realised the missing item. We called the restaurant to tell them and there was no apology. We then had to drive all the way back to the restaurant to pick up the forgotten item and they never apologised.

419 Opinions in 2 websites
We arrived on a Sunday afternoon without a booking, and asked if they could accommodate the 4 of us for lunch. It was busy, but luckily they managed to fit us in. I'm so happy they did, as we had the best roast we've ever had! 4 of us ordered beef, lamb and pork, with a side of cauliflower cheese. The flavours, the homecooked touch, along with the outstanding service we received, has made this experience one of the best. Thank you

96 Opinions in 1 websites
Poor quality food. Chips were overcooked and not very tasty. I tasted haddock which was ok. Fish cake was completely tasteless no fish in it just potato covered in batter. I’m at loss how restaurants can serve such poor quality food and think they can get away with it.

58 Opinions in 1 websites
I tried to order tea and scones at Knoll House restaurant today but there was no one who seemed to want to serve us. We asked at reception after waiting for ages at the bar for someone and was told to ring the bell. We eventually found the bell which was a door bell and not easy to see and after waiting again for an age, no one came. We rung the bell for a second time and stood waiting discussing what we should do when a very harassed waitress arrived carrying a full tray. When I asked if we could order she was unapologetic and unpleasant and told us she was unsure if we could have scones because they had been busy with a table of 22. I asked her to check to see and while standing there still waiting I felt the whole experience was now so awful that I didn’t want to stay and spend my money here. This was supposed to be a special treat for a friend and I that don’t see each other often and instead it felt like we were a massive inconvenience and completely unwelcome. I know staffing is difficult and expensive these days but treating people that have come in wanting to spend there money with you like that is appalling. We decided to leave and as we left we told the member of staff on reception that we were leaving because the waitress was rude and we couldn’t get served and even then no apology was given, no attempt to retain us as customers and seemly no concern that two paying customers were leaving and taking there money elsewhere. We had a lovely visit in a very fine cafe in Swanage and will not return to Knoll House and judging by the truly awful service we had today, no doubt this feedback will be ignored.

1259 Opinions in 2 websites
We had such a lovely experience. We stayed over the night. The staff were so nice and attentive. The food was delicious, the haddock and chips was the best I've ever had. The breakfast the next morning was really nice too. We enjoyed our stay and would return.

1112 Opinions in 2 websites
This is a beautiful old pub with great , historical furnishings. However the ‘quick bites’ advertised does not represent the price! We went for dinner , saw a wide variety of options. Our meal was small, and mean with ingredients! Eg. Couple of tiny crumbs of feta on a small ( quick bite!) risotto … all for £17!! The barmaid was pleasant but unfortunately this didn’t deter from the whole experience