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The best restaurants in Eaglescliffe Stockton-on-Tees North East
23 Restaurants on GastroRanking
Delivery
Pickup
Outdoor
62 Opinions in 1 websites
Ordered online like we have done on many occasions, making it very clear that there is a tomato intollerance and tomato’s should not be used. This has never been an issue before (that we’re aware of). When curry came it had lumps of tomato in it. Upon calling to complain and ask for a refund, we were basically accused of lying and told that there was no tomatoes in the curry. The man on the end of the phone then went on to say that they always have problems with our order and they don’t want our business anymore. When asked if that was why they put tomatoes in our curry, to stop us from using them again, he said “yes”. Absolutely disgraceful and fortunately only an intolerance and not an allergy which could have been dangerous, however my husband spending Saturday evening being violently sick having been triggered by consuming parts of a food we asked to be excluded from our order wasn’t how we expected to spend our Saturday night.
70 Opinions in 1 websites
A lovely chinese meal was shared betwix I and another last evening and I was going to go for four stars, however the chips I consumed were stale and cold and almost hard. Therefore with a great sadness befalling upon me I decided with a heavy heart to remove a star to symbolise the inexplicable tragedy.
20 Opinions in 1 websites
Literally the best Chinese takeaway in the area! Amazing friendly staff, gorgeous food, quick time to prepare and cook and absolutely delicious.
1 Opinions in 1 websites
First of all I’d like to mention that food was actually lovely and well presented. However, unfortunately it’s not just the food that makes up a dining experience. And the experience at the eaglescliffe venue was odd. 1) it’s in the golf club lounge. This area has not been decorated and looks stuck in a time warp of the 1990s. 2) due to it being situated in the golf club you have to go and buy your drinks separately from the club bar. Strange for a restaurant experience. 3) when ordering, as my husband was at the bar, I ordered both of our starters and mains, and then a friend wanted the same food so we said to add another of the same. The waitress didn’t understand that our order was 3 starters and 3 mains and assumed that we were ordering 6 starters, with still another person to order their food. Never have I come across this before. 4) in the small room of tables the wait staff tried to take some food to us another another table before getting the correct table 5) a side of veg came about 5 minutes before the rest of our mains. 6) we asked for cutlery for our mains as our others had been taken away with the starter plates. The waiter brought us knives and we had to use our desert forks to eat our mains 7) the waitress apologised taking to long to come back for our dessert order as it was hectic, although I could see her standing and talking to the other waiter 8) we received 3 desserts before the final one eventually arrived Overall I would suggest to try this place because the food was actually lovely. But staff just didn’t quite seem fully up to speed and you don’t want to go out to feel like your sat in your nans dining room. So maybe don’t bother with the eaglescliffe venue and go to the main restaurant for a proper dining experience.